Client Experience & Office Coordinator

We are searching for a Client Experience & Office Coordinator to join our
Life Benefit Solutions team in Winnipeg.
This role is ideal for a detail-oriented professional who enjoys creating a welcoming environment, thrives in a fast-paced setting, and takes pride in staying organized.
Working closely with the Operations Director, leadership team, and client service teams, you will play a key role in supporting the day-to-day flow of the office coordinating client-facing and administrative activities, helping ensure a consistent, high-quality experience for both clients and team members. This role offers the opportunity to build experience across client coordination and office support within a growing national practice.
We strongly encourage First Nations and Indigenous applicants to self-declare in your cover letter.The Client Experience & Office Coordinator will:

Front-of-Office & Client Experience

• Serve as the first point of contact for clients, visitors, and team members, creating a professional and welcoming office environment

• Manage incoming calls, mail, and courier deliveries

• Ensure reception and common areas maintain a high standard of presentation and readiness

• Support phone switchboard coverage for our office and affiliated sister firms as required

• Support a positive and consistent client experience during in-office visits

Client & Team Coordination

• Coordinate on-site client and team meetings, including scheduling, room set-up, and catering (e.g. client lunches)

• Assist with the coordination of client-facing activities and internal meetings, ensuring logistics are well organized and executed

• Provide administrative support for client-related requests in partnership with the client service team

Administrative & Leadership Support

• Provide administrative support to leadership, including coordinating and submitting expense reports through Concur as needed

• Assist with general administrative tasks and office documentation

• Support internal requests and help ensure administrative processes are followed consistently

Sponsorship & Office Support

• Assist in coordinating sponsorship and donation requests, including tracking submissions and supporting follow-ups

• Provide general office support across teams, helping maintain organization and flow throughout the day

• Support ad hoc administrative projects and tasks as assigned

To be successful as a Client Experience & Office Coordinator with Life Benefit Solutions, you will need:

• A strong service mindset with a focus on professionalism and attention to detail

• Excellent organizational and time management skills, with the ability to manage multiple priorities

• Clear and professional communication skills, both written and verbal

• Comfort working in a collaborative, team-based environment

• Experience in administrative, reception, or coordination roles is considered an asset

• Familiarity with Microsoft Office and willingness to learn additional tools such as Concur

Why Join Us

• An opportunity to make a real impact in Indigenous communities across Canada
• Involvement in meaningful work supporting Truth and Reconciliation efforts
• Be part of a team dedicated to delivering meaningful, community-conscious work
• Work in a collaborative and supportive office environment
• Gain exposure to client-facing coordination and administrative operations within a growing practice

Life Benefit Solutions, a division of People Corporation, is a trusted Group Insurance & Retirement Broker proudly serving Indigenous employers across Canada. We specialize in designing benefit programs that thoughtfully integrate Non-Insured Health Benefits (NIHB), supporting equity between Status and non-Status employees. Our mission is to deliver customized, community-conscious solutions that meet the unique needs of Indigenous and non-Indigenous employees alike.
Providing an inclusive, accessible environment, where all employees and clients feel valued, respected and supported is something we're committed to. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential. If you require an accommodation or an alternative format of any posting please reach out to [email protected]
The base salary range for this position is $45,000 - $55,000 per annum.

This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, etc.). The actual base salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are selected to move forward in our recruitment process, the Talent Acquisition Specialist will be able to provide additional details of the total compensation for this role.