Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.
Brown & Brown’s Risk Solutions team, formerly known as Beecher Carlson, is looking for a Client Manager to join the National Casualty Practice in Atlanta, GA.
As a Client Manager, you will provide support services to clients. Further, you will be responsible for fostering client satisfaction by helping to establish realistic client expectations, seek client input, and meet service commitments on time-sensitive tasks in a professional and punctual manner. Responsibilities will include, but are not limited to:
- Assist clients in understanding their policies/coverages and determine their individual needs
- Communicates with existing clients to ensure quality service is being delivered
- Responds to client requests and questions within ability/knowledge
- Gather and analyze exposure and loss information
- Assist in preparing proposals, graphs, and service plans for clients
- Assist/support Account Executives in the marketing process, including preparation of all necessary applications and data
- Manage daily transactions for an assigned book of business
o i.e., audits, adjustments (retros, collateral, alternative funding, etc.), endorsement requests, coverage analysis, open items, etc. - Contract review as needed
- Support brokers with renewal process
o Establishing timeline
o Manage renewal strategy report preparation
o Gather renewal exposures
o Review carrier quotes for accuracy
o Manage client proposal preparation (participate in presentation as needed)
o Manage post binding process (insurance summary preparation, stack charts, coordinate, critical service outputs i.e., certificates of insurance, etc.)
o Invoicing (renewal placements, brokerage fee, special projects, etc.)
o Market certain lines of coverage as determined by the client executive - Maintain appropriate level of confidentiality
- Follow company policies and procedures Pass state licensing exam and maintain licensing annually
- Other duties as assigned
Qualifications:
- Bachelor’s degree including but not limited to Business and/or Risk Management, and/or 5 years of related insurance experience.
- Must have or be able to obtain the appropriate state brokers licenses.
- Excellent customer service skills, with ability to develop sound relationships with clients, underwriters, and other vendors.
- Knowledge and understanding of insurance legislation, rules, laws and other regulations
- Ability to use initiative and good judgment in accomplishing tasks with minimal errors/Must possess critical thinking skills.
- Establish and maintain effective work relationships and to function in a team environment.
- Ability to lead client and/or market discussions.
- Good listening skills.
- Proficient with Microsoft PowerPoint, Word and Excel.
Compensation & Perks:
- Excellent growth and advancement opportunities
- Competitive pay based on experience
- Discretionary time off
- Generous benefits package: health, dental, vision, etc.
- Employee Stock Program
- Education Assistance Program – tuition reimbursement, student loan repayment assistance, etc.
Teammate Benefits & Total Well-Being
We go beyond standard benefits, focusing on the total well-being of our teammates, including:
- Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
- Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
- Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
- Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.
Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.
The Power To Be Yourself
As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.
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What We Do
Brown & Brown Insurance provides risk management solutions to help protect what our customers value most. Our four business segments offer insurance products and services to businesses and individuals.
Our culture is built on integrity, innovation, superior capabilities, and discipline. We view insurance differently and use our experience, carrier relationships, and principled customer focus to deliver first-class service and solutions.
Becoming a Brown & Brown teammate introduces you to a career with virtually unlimited possibilities. We think of ourselves as a team, so we have teammates—not employees. We strive to attract people who are competitive, driven, and disciplined. Our unique company culture of meritocracy rewards self-starters and those committed to doing what is best for our customers. We are proud to be certified as a Great Place to Work ®.
Brown & Brown has demonstrated a Culture of Caring through dedication to the people and communities we serve. With more than 11,000 teammates in over 300 locations across the US, Canada, Ireland, the UK, Bermuda, and the Cayman Islands, we actively support numerous organizations in the local communities in which we live, work, and play.
With a long-standing history of proven success, Brown & Brown is one of the insurance industry’s most powerful and influential leaders, ranked as the fifth-largest brokerage in the US and sixth in the world. You can find us on the NYSE as BRO.
