Client Executive

The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:

• Health and Wellbeing: Combined Health Insurance, Employee Assistance Program, Wellness program
• Financial Benefits: Competitive pay, Profit Sharing, Life and Disability Insurance, Tuition Reimbursement
• Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Bereavement

We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All!

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WHY WWT?

World Wide Technology (WWT) strives to make a new world happen. WWT's work benefits clients and partners as much as it does its people and community across the globe.

Founded in 1990, WWT brings together strategy, deep technical expertise and world-class partnerships to help public and private sector organizations design, build and scale intelligent AI, digital, cybersecurity, cloud and infrastructure solutions. Through its Advanced Technology Center (ATC) - a collaborative ecosystem featuring state-of-the-art hardware and software - WWT enables clients and partners to conceptualize, test and validate innovative technology and then deploy solutions at scale using its global integration and distribution capabilities.

With more than 14,000 team members and over 60 locations globally, WWT's culture—grounded in core values and leadership philosophies—has been recognized by Fortune® and Great Place to Work for its commitment to innovation, trust and creating a great place to work for all.

WWT provides products and services to large enterprise, global service provider and public sector clients in up to 130 countries across six continents. Softchoice, a World Wide Technology company, supports commercial and SMB markets in the U.S. and Canada.

Want to work with highly motivated individuals on high-performance teams? Join WWT today!

We are looking for a Client Executive to join our Australia team.

THE OPPORTUNITY

WWT is seeking an experienced Client Executive to grow our presence across New South Wales. This role will focus on building trusted relationships with customers across the state, with a blend of existing accounts and a desire to build new enterprise customers.

The Account Executive will own the full account lifecycle: protecting and expanding existing customer relationships while identifying, developing and closing new-logo opportunities. You will connect customer priorities to WWT's broad portfolio of technology solutions, services and partner capabilities, working closely with technical specialists, architects, engineers, delivery teams and executives to create measurable business value

This is a consultative, territory-based sales role for someone who can operate credibly with operational leaders, technology stakeholders and executives, and who is motivated by both customer outcomes and sustainable revenue growth.

KEY RESPONSIBILITIES

Account growth and customer acquisition

• Develop and execute account and territory plans for priority large enterprise customers across New South Wales.
• Manage and grow a portfolio of existing customers by strengthening relationships, improving account coverage and identifying opportunities for expansion, cross-sell and up-sell.
• Build and maintain a qualified acquisition pipeline through targeted prospecting, customer insight, industry engagement, partner relationships and executive networks.
• Identify decision-makers, influencers and buying groups across customer organisations, and create effective engagement strategies at operational, technical and executive levels.
• Lead opportunities from discovery and qualification through business case development, proposal, negotiation and close.
• Maintain accurate opportunity, activity, forecast and account information in WWT's CRM and sales processes.

Customer and executive engagement

• Establish trusted relationships with CIOs, CTOs, CISOs, digital and transformation leaders, technology executives, procurement stakeholders and business leaders.
• Understand customer strategies, operational pressures, capital programmes and transformation priorities, translating them into relevant WWT opportunities.
• Lead customer meetings, workshops, executive briefings, presentations and account planning sessions.
• Position WWT as a strategic technology partner rather than a product or transactional supplier.
• Act as the primary commercial point of contact, coordinating the right WWT resources to respond to customer needs and remove barriers to progress.

Solution development and commercial execution

• Collaborate with WWT engineers, architects, consultants, delivery leaders and subject-matter experts to shape practical, outcome-led solutions.
• Translate complex technology capabilities into clear business value, including resilience, operational efficiency, cyber security, cloud adoption, data and AI, infrastructure modernisation and digital transformation.
• Develop and present compelling business cases that articulate value, investment rationale, risk, timing and expected outcomes.
• Use WWT and partner capabilities to build differentiated solutions aligned to customer requirements and competitive conditions.
• Coordinate partner engagement, teaming and commercial strategy where partners strengthen the customer outcome or opportunity position.
• Negotiate effectively and close profitable, sustainable business while maintaining a high standard of customer experience.

Internal leadership and collaboration

• Orchestrate virtual teams across sales, solutions, engineering, professional services, managed services, marketing, finance and leadership.
• Provide market and customer insight to help WWT prioritise investments, campaigns, solutions and partner activity in New South Wales.
• Ensure a disciplined handover from sales to solutioning and delivery, maintaining alignment on scope, outcomes, commercials and customer expectations.
• Represent WWT with professionalism, integrity, humility and a strong customer-first mindset.

CANDIDATE PROFILE

Essential experience

• Demonstrated success in technology sales, account management or business development, ideally selling into complex Enterprise environments.
• Experience managing existing strategic accounts while also creating and closing new-business opportunities.
• Proven ability to build relationships with senior business and technology stakeholders and navigate complex buying groups.
• Experience developing account plans, territory strategies, qualified pipelines, proposals and customer business cases.
• A track record of meeting or exceeding sales, revenue or gross-profit targets.
• Strong commercial judgement, negotiation capability and understanding of the full sales cycle.
• Ability to work collaboratively with technical teams and communicate confidently about broad technology solutions without needing to be the technical architect.
• Excellent written, verbal, presentation and stakeholder-management skills.

Desirable experience

• Established relationships across the Sydney technology community.
• Experience with complex, multi-year technology programmes, managed services, professional services or infrastructure transformation.
• Familiarity with cloud, cyber security, networking, data and AI, digital workplace, data centre or infrastructure solutions.
• Experience working with OEMs, technology partners and systems integrators.
• Bachelor's degree in business, technology, marketing or a related discipline; equivalent education, training and experience will also be considered.

WHAT SUCCESS LOOKS LIKE

• Strong retention, satisfaction and growth across the existing customer portfolio.
• A healthy, well-qualified acquisition pipeline
• Consistent creation of new opportunities from customer insight, industry engagement and partner collaboration.
• High-quality account plans, forecasts, proposals and business cases.
• Growth in WWT's relevance and executive relationships across large enterprise customers.
• Profitable wins that translate into successful customer outcomes and long-term partnerships.

WORKING ARRANGEMENTS

This role is based in Sydney, New South Wales, with regular customer engagement and travel to customer and partner sites across the state as required.