Client Exec Indirect -VCG Channel Management

Posted 19 Days Ago
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West Palm Beach, FL, USA
In-Office
Mid level
Information Technology • Internet of Things • Other • Cybersecurity • Infrastructure as a Service (IaaS)
The Role
Manages indirect customer and channel relationships for Verizon in a mobile, field-based role. The position requires at least four years of relevant experience or a bachelor’s degree, with bilingual skills preferred. Work is primarily conducted at customer or field locations, with occasional visits to Verizon offices for training and meetings. Compensation is incentive-based and varies by location, skills, and experience.
Summary Generated by Built In
When you join Verizon

You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife.

What we're looking for...

At our core, we are dedicated to enriching lives by bridging the gap between individuals and premium wireless experiences that not only meet but exceed expectations in value and quality. We believe that everyone deserves access to seamless, reliable, and affordable wireless solutions that enhance their day-to-day lives, connecting them to what matters most. By joining our team, you'll play a pivotal role in this mission, working towards delivering innovative, customer-focused solutions that open up a world of possibilities. We're not just in the business of technology; we're in the business of connecting people, empowering them to explore, share, and engage with the world around them in ways they never thought possible.

Building on our commitment to connect people with quality experiences that offer the best value in wireless, let's delve deeper into how we strategically position our diverse portfolio to cater to a broad spectrum of needs and preferences. Our portfolio, comprising 11 distinct brands, is meticulously organized into five families, each designed to address specific market segments and distribution channels to maximize reach and impact.

  • Total Wireless & Verizon Prepaid: At the forefront, we have Total Wireless and Verizon Prepaid, our flagship brands available at Verizon exclusive and/or national/retail stores. Verizon Prepaid continues to maintain a robust and loyal consumer base, while Total Wireless is on a rapid ascent, capturing the hearts of more customers with best superior value prop and Promos

  • Straight Talk, TracFone, and Walmart Family Mobile: Straight Talk, Tracfone, and Walmart Family Mobile stand as giants in our brand portfolio, boasting significant presence in Walmart. Their extensive reach and solidified position in the market underscore our commitment to accessible, high-quality wireless solutions across diverse retail environments.

  • Visible: Visible, as a standalone brand family, caters to the digitally-savvy, single-line customers who prefer streamlined, online-first interactions. This brand is a testament to our adaptability, embracing the digital evolution of customer engagement.

  • Simple Mobile: Carving out a niche of its own, Simple Mobile shines as the premier choice among authorized resellers. Its consistent recognition as the most carried brand in Wave7 Research’s prepaid dealer survey for 36 consecutive quarters speaks volumes about its popularity and reliability.

Join the team that connects people with quality experiences that give them the best value in wireless.

What you’ll be doing…

You’ll work side-by-side with our dealers and third-party retail partners to grow our prepaid wireless product and service sales through their national outlets. You’ll communicate key business changes to the Dealers and their leaders and critical messages to influence much more than any individual sale. Ongoing, you’ll assess performance of the dealers in your assigned territory and develop a tailored plan to improve productivity to help them meet their targets. A combination of incentives, promotions, and marketing programs along with training and education will be your tools. When our partners are successful, so are we. You will need to make critical, business impacting decisions. You’ll proactively share best practices, cultivate collaboration, ensure results and Key Performance Indicators (KPIs) are being met in order to drive and execute results.

Responsibilities: 

  • Driving sales and business growth for our Indirect Partners in your respective territory.

  • Producing and presenting creative, compelling proposals, presentations, and business reviews, that tell unique, customer-centric stories that express Verizon Value’s key initiatives and expectations from a results perspective.

  • Ensuring expectations are being met, giving clear direction, and holding Indirect partners accountable and responsible for driving revenue and increasing results.

  • Assessing performance of the dealers in your territory and develop a tailored plan on a monthly basis to improve productivity to help them meet their targets.

  • Measuring and monitoring KPIs for your respective Indirect Partners, developing and executing plans to meet and exceed sales targets.

  • Monitoring and evaluating overall channel sales performance for continuous improvement, analyzing market factors.

  • Creating and implementing action plans as needed.

  • Establishing and growing positive partnerships with existing Indirect Partners.

  • In the field up to 5 days a week visiting indirect locations in person.  (Weekends included)  

  • Ensuring great customer experiences and addressing customer complaints or disputes quickly.

  • Conducting and attending internal meetings, and disciplined organizing and planning for weekly visits. 

  • Presenting in various capacities to Indirect senior leadership.

  • Partnering with local marketing teams to provide a unique customer and market experience in your responsible territories.

What we’re looking for…

You thrive in a sales environment and are excited by sharing your energy and passion.  You help to motivate internal and external stakeholders in a professional capacity while identifying and escalating potential opportunities from a results perspective. You’re open to new ideas and utilize reporting and analyses to make critical decisions. You have an understanding of agent capabilities, performance skills, and sales strategies that drive agents to meet targets. You have high attention to details and work effectively under time constraints to deliver results by critical deadlines.  You manage your accounts like you’d run your own business. Your attention to detail ensures you’ll get the job done accurately. You know that your success depends on the team’s success. People trust you and come to you for advice. You are confident in your ideas but are always open to input from others - because you know the best ideas come from different perspectives. You find sharing your expertise and developing others rewarding - and helping everyone win is the best.

You’ll need to have:

  • Bachelor’s degree or four or more years of work experience.

  • Four or more years of relevant work experience.

  • Willingness to travel approximately up to 75%.

  • Willingness to work weekends (every other saturday) including nights.

  • Bilingual in Spanish.

  • A valid driver’s license.

Even better if you have:

  • A degree.

  • Sales, marketing, training, or customer service experience (ideally, with third-party sellers or retailers).

  • Experience in the prepaid wireless industry.

  • Experience managing competing priorities with tight deadlines in a dynamic work environment.

  • Account management experience.

  • Demonstrated interpersonal, communication, and presentation skills.

  • Ability to assess performance.

  • Ability to drive sales and productivity.

  • A demonstrated drive for results.

  • Financial acumen and the ability to interpret/analyze sales results.

Where you’ll be working
In this mobile role, you'll primarily work from customer or field location(s), with occasional visits to a Verizon location for in-person training and meetings.

Scheduled Weekly Hours40

Equal Employment Opportunity 

Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.

Benefits and Compensation

Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, up to 8 company paid holidays per year and up to 6 personal days per year, paid parental leave, adoption assistance and tuition assistance, plus other incentives, we’ve got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.

The salary will vary depending on your location and confirmed job-related skills and experience. This is an incentive based position with the potential to earn more. For part-time roles, your compensation will be adjusted to reflect your hours.

Skills Required

  • Bachelor's degree or four or more years of work experience
  • Four or more years of relevant experience, demonstrated through work experience and/or military experience
  • Bilingual proficiency

Verizon Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Verizon and has not been reviewed or approved by Verizon.

  • Fair & Transparent Compensation — Fairness and competitiveness of pay are highlighted through statements such as “pay is good,” “pays very well,” and “the compensation at VZ is very competitive.” High earning potential is also described for certain roles, including base pay plus commissions and bonuses.
  • Healthcare Strength — Healthcare coverage is portrayed as comprehensive, spanning medical, dental, and vision with before-tax contributions and preventive-care credits. Increased HSA contributions and multiple plan options further reinforce the perceived strength of health benefits.
  • Retirement Support — Retirement offerings are positioned as robust, including a strong 401(k) match, pension eligibility for some groups, and additional financial protections like life and long-term disability coverage. Union contract updates also point to pension increases and retirement security improvements.

Verizon Insights

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The Company
HQ: New York, NY
Year Founded: 2000

What We Do

Verizon is one of the world’s leading providers of technology and communications services, transforming the way we connect across the globe. We're a diverse network of people driven by our shared ambition to move the world forward - collectively building the network America relies on most. Here, we have the ability to learn and grow at the speed of technology, the space to create within every role, and the opportunity to shape a rewarding career.

Why Work With Us

Integrity. Respect. Excellence. Accountability. These are some of the key values at the heart of our Credo. This code of conduct lays out how we show up as a responsible business every day. It is the blueprint that inspires us to live up to the highest standards and defines who we are and how we work.

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