Client Engagement Specialist

Posted 10 Days Ago
Be an Early Applicant
2 Locations
Hybrid
97K-115K Annually
Senior level
Professional Services
The Role
Plans and executes regional marketing programs, client events, sponsorships, legal updates, and client entertainment activities. Manages event communications, logistics, budgets, CRM engagement, lawyer credentialing opportunities, and marketing performance analysis. Supports lawyer onboarding, professional biography and LinkedIn workshops, and special projects while coordinating with lawyers, marketing teams, and administrative departments.
Summary Generated by Built In

The Client Engagement Specialist is a key team member within the Marketing Department. The Specialist plans and manages a range of marketing activities for the office/region that elevate the profile of the Firm in the market, create opportunities for lawyers to connect and build relationships with clients and prospective clients, and support the business development objectives of the practices in the office/region. The role requires the development of strong and effective working relationships within the Marketing Department, as well as with other administrative departments and lawyers, to ensure the success of our regional marketing initiatives.


Essential Duties and Responsibilities:

  • Develops, plans, leads, and executes Firm-sponsored programs for current and prospective clients
  • Serving as the marketing lead for events and sponsorships
    • Creating event plans and managing critical dates and timelines
    • Drafting and managing internal and external communications related to the program, including coordinating with the Digital Marketing team on postings to the Firm’s website and social media channels
    • Collaborating with other Client Engagement team members and relevant practice/industry BD and Marketing liaisons on event logistics, including invitations, strategic development of guest lists, speaker invitations and prep, handout materials, nametags, site management, visual presentations, and follow-up
  • Supports the office/region’s client entertainment activities, including management of the Firm’s ticket assets and allocation system
  • Coordinates the production and distribution of various legal updates sent to clients, including formatting documents for print, web, and email, obtaining appropriate approvals from lawyers and colleagues, posting to the website and other databases, and creating post-distribution readership reports
  • Helps prepare and manage the office marketing budget; tracks and analyzes office/regional initiatives, evaluating the ROI of activities to recommend and plan future efforts
  • Supports the maintenance of and engagement with the Firm’s CRM system in the office/region, and leverages the system to connect lawyers, clients, and other contacts  
  • Identifies, tracks, and secures relevant speaking and other credentialing opportunities for lawyers in the office/region; creates relevant materials to support those efforts
  • Assists in the onboarding and integration of new lawyers and lateral partners
  • Assists in the development and execution of lawyer workshops on developing a professional biography and LinkedIn profile
  • Works on special projects as requested by the Client Engagement Manager and office leadership

Education and/or Experience: 

Required:

  • A Bachelor’s degree from an accredited university
  • A minimum of five (5) years of professional marketing, business development, or other relevant experience
  • A minimum of two (2) years’ experience planning and leading events in a professional services environment
  • Proficiency in Microsoft Office and Outlook
  • Excellent writing and proofreading skills

Preferred:

  • Strong understanding of social media platforms and digital marketing
  • Advanced knowledge of marketing databases and technologies to track, maintain, and disseminate content, such as Vuture, SalesForce, and InterAction
  • Solid understanding of the competitive landscape in the local/regional market

Other Skills and Abilities:

The following will also be required of the successful candidate:

  • Strong organizational skills
  • Strong attention to detail
  • Good judgment
  • Strong interpersonal communication skills
  • Strong analytical and problem solving skills
  • Able to work harmoniously and effectively with others
  • Able to preserve confidentiality and exercise discretion
  • Able to work under pressure
  • Able to manage multiple projects with competing deadlines and priorities


#LI-MR1

#LI-Hybrid 

The target salary range for this role is:

$97,000 - $115,000 if located in California

Salaries vary by location and are based on numerous factors, including, but not limited to, the relevant market, skills, experience, and education of the selected candidate. Our compensation package also includes bonus eligibility and a comprehensive benefits program. Benefits information can be found at Sidley.com/Benefits.

To perform this job successfully, an individual must be able to perform the Duties and Responsibilities above satisfactorily and meet the requirements. The requirements listed above are representative of the minimum knowledge, skill, and/or ability required. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job. If you need such an accommodation, please email [email protected] (current employees should contact Human Resources).

Sidley Austin LLP is an Equal Opportunity Employer.

Skills Required

  • Bachelor's degree from an accredited university
  • At least five years of professional marketing, business development, or relevant experience
  • At least two years of experience planning and leading events in a professional services environment
  • Proficiency in Microsoft Office and Outlook
  • Excellent writing and proofreading skills
  • Strong understanding of social media platforms and digital marketing
  • Advanced knowledge of marketing databases and technologies such as Vuture, Salesforce, and InterAction
  • Understanding of the competitive landscape in the local or regional market

Sidley Austin LLP Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Sidley Austin LLP and has not been reviewed or approved by Sidley Austin LLP.

  • Healthcare Strength — Comprehensive medical, dental, and vision coverage is paired with life and disability insurance and wellbeing resources. EAP access, wellness events, screenings, and mindfulness app subscriptions indicate a strong health emphasis.
  • Parental & Family Support — Family-building support includes generous fertility coverage plus substantial adoption and surrogacy assistance, alongside backup childcare and eldercare. Paid parental leave is characterized as generous and supportive for eligible staff and attorneys.
  • Retirement Support — A 401(k) is available broadly, and eligible business professionals receive an employer-funded Retirement Plan with service and interest credits toward lifetime income options. London materials also reference pension coverage.

Sidley Austin LLP Insights

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The Company
HQ: Chicago, IL
5,100 Employees
Year Founded: 1866

What We Do

Sidley is an elite global law firm with approximately 2,300 lawyers and 21 offices worldwide. It advises clients on complex transactional, restructuring, crisis management, investigation, regulatory, and litigation matters. Its lawyers and business professionals work across commercial, regulatory, and financial centers, using cross-border legal expertise and cultural awareness to deliver innovative strategies and clarity for clients navigating a dynamic global business environment.

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