Client Director

Posted 3 Days Ago
Be an Early Applicant
New York, NY, USA
In-Office
150K-180K Annually
Expert/Leader
Cloud • Information Technology • Productivity • Security • Software
The Role
Leads strategic growth and customer success for WWT’s New York City State, Local, and Education accounts. Builds executive relationships, develops account plans, drives RFP and proposal strategies, manages forecasting and pricing, negotiates contracts, and positions infrastructure modernization, multi-cloud, security, and digital transformation solutions. The role collaborates with sales, engineering, marketing, operations, and services teams while leading and coaching client managers.
Summary Generated by Built In
Job Summary & Responsibilities

Requirements:

  • Current existing executive and leadership relationships building and a track record of performance within the NYC SLED market.
  • 10+ years working within the SLED NYC customer’s environment with existing knowledge of customer’s needs and challenges.
  • Solid analytical and problem-solving skills.
  • Exceptional organizational, communication, presentation, collaboration, and leadership skills.
  • Flexible schedule with the ability to travel as needed.
  • Bachelor’s Degree or equivalent industry experience preferred.

Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base pay range for this position is $150,000.00 to $180,000.00 annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base pay.

The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:

  • Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
  • Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
  • Paid Time Off: PTO and Sick Leave (starting at 20 days per year) & Holidays (10 per year), Parental Leave, Military Leave, Bereavement
  • Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program

We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All!

If you have any questions or concerns about this posting, please email [email protected].

Equal Opportunity Employer



Preferred Qualifications

Why WWT?

At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients.

Founded in 1990, WWT is a global technology solutions provider leading the AI and Digital Revolution. WWT combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for organizations around the globe. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps clients and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities.

With over 12,000 employees across WWT and Softchoice and more than 60 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 15 years in a row by Fortune and Great Place to Work® for its unique blend of determination, innovation and creating a great place to work for all.

Want to work with highly motivated individuals that come together to form high-performance teams? Come join WWT today!

Why should you join the SLED team?

World Wide Technology, Inc. has an opportunity available for a Client Director to support our SLED New York team. This position will be focused on working with our internal and external teams to provide solutions and expand our services footprint within SLED market.   

Want to learn more about our SLED team? Check us out on our platform: https://www.wwt.com/public-sector  

What will you be doing?

World Wide Technology, Inc. has an opportunity available for a Client Director in New York City to support our expanding SLED (State, Local and Education) team. We are looking for a self-motivated and driven individual who will be responsible for collaborating with cross-functional teams inside the company including Sales, Engineering, Marketing, Operations and Services, on the execution of a business plan focused on growth and customer success. The Client Executive will effectively leverage their extensive relationships to build a business focused on market relevant solutions including Infrastructure Modernization, Multi-Cloud Architecture, Security, and Digital Transformation.

Responsibilities:

  • Work on our SLED NYC team pursuing and driving strategic programs.
  • Provide Insight and Thought Leadership regarding customer challenges and needs.
  • Forecast and execute on calculated areas within SLED NYC; assist team with deal program qualification & strategy.
  • Account planning, plan execution and competitive market positioning of WWT.
  • Work with various WWT team members on business solutions which will both enhance the role of WWT with our customer as well as drive profitability.
  • Engage our company “Subject Matter Experts”.
  • Formal RFP strategy.
  • Customer presentations of solutions or proposals.
  • Proposal, Contract review, development, and negotiations.
  • Opportunity pricing and financial modeling.
  • Develop new service offerings and solutions.
  • Deliver system demonstrations to customers.
  • Develop and maintain strategic relationships with OEM’s and key service providers/partners.
  • Provide Leadership for multiple Client Managers on the SLED NYC team.
  • Coach and train aligned Client Managers on the SLED NYC team.

Skills Required

  • Existing executive and leadership relationships within the NYC State, Local, and Education market
  • Track record of performance within the NYC SLED market
  • 10+ years working within the NYC SLED customer environment
  • Knowledge of NYC SLED customer needs and challenges
  • Solid analytical and problem-solving skills
  • Exceptional organizational, communication, presentation, collaboration, and leadership skills
  • Flexible schedule with ability to travel as needed
  • Bachelor’s degree or equivalent industry experience
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HQ: Chicago, IL

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