Client Director - GES - East Coast

Posted 2 Days Ago
Be an Early Applicant
7 Locations
In-Office or Remote
396K-407K Annually
Senior level
Cloud • Information Technology • Internet of Things • Professional Services • Software
The Role
Lead account strategy and execution for Ciscos top enterprise customers on the East Coast. Develop customer success plans, drive bookings and financial performance, manage cross-functional teams, coach sales teams, engage C-suite buyers, and deliver long-term growth and customer outcomes.
Summary Generated by Built In
The application window is expected to close on: 08/07/2026

Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.

Candidate must reside in or willing to relocate to the East Coast

Meet the Team 

You will be in Global Enterprise Segment (GES) where we lead Cisco's top 500 strategic accounts. Our responsibility to Cisco’s business is great, and our responsibility to each other and our culture is greater. We have an unrelenting focus on our customers' success, we are Cisco's growth engine and shape the company’s future. Our values Customer-Driven Always, Show Up to Win Every Day, and Harness the Power of Cisco is how we get the job done, and our Win As One mentality embodies the spirit of the journey and how we will show up with each other, partners, and customers. 

Your Impact 

We have an exciting Sales opportunity within our Enterprise Organization! In the Client Director role, you will be responsible for developing and executing comprehensive customer success plans, aggressive growth strategies, and an action plan to deliver key customer outcomes while maximizing Cisco's opportunity. You will manage sales teams across IT and business unit groups that will include a "sell-to, sell-with, and sell-through" model. You will also have booking and expense responsibilities and be accountable for solid long-term business decisions (including people development, customer loyalty, business unit alignment, co-development, co-investment, and balancing short-term business issues within Cisco against long-term goals). 

The key performance traits for this role include: 

  • Global Enterprise Segment Strategy & Execution Priorities - Identifying, developing, and implementing key initiatives that align with the Enterprise Operation Strategy & Execution Priorities. 
  • Go to Market Sales Model - Leading /coaching teams through transformation with account planning/opportunity identification, business relevant / customer value selling, business disciplines, and Challenger Sales strategy. 
  • Customer Engagement & Accountability - Develop and manage relationships with the Chief Information Officer (CIO), Chief Security Officer (CSO) and Chief Technology Officer (CTO), IT, and Buyer to be able to relate product/solution to business value.  
  • Financial Performance - Exceeding bookings goal (by geography, architecture, and vertical), managing operating expenses (Opex) goal, and maintaining forecast accuracy; providing visibility and in-depth knowledge into numbers (customer insights, macro/micro-trends, consumption models). 
  • Team Development - Attracting, developing, and retaining high-performance account team talent (career development, coaching, performance management, and hiring). 
  • Building a Winning Capability and Leading Change - Strategically leading and influencing your team along with integrated cross-functional teams, including the Industry Solutions Group, Services, Capital, Partners, Architecture Technology teams (Collaboration, Enterprise Networks, Data Center, Security), Marketing, Corporate Business Development, and others. Focusing on contributing to the long-term success of the Enterprise Segment by being a collaborative leader amongst your peers. Consistently striving to improve and reinvent yourself. 

Minimum Qualifications 

  • BA degree or equivalent work experience.
  • 5+ years in leadership roles selling solutions to senior executives at named accounts. 
  • Demonstrated track record managing large accounts with significant revenue responsibility and or profit/loss center and overachieving targets to meet stretch goals. 

Preferred Qualifications 

  • MBA or graduate degree preferred 
  • Demonstrated ability to provide thought leadership, think strategically, and effectively communicate vision (both written and verbal) and influence cross-functionally 
  • Specific examples of closing large, strategic deals to global customers 
  • Understanding a broad range of Cisco technologies. 
  • Business development and strategy experience. 
  • Strong executive presence, polish, and political savvy. 
  • Excellent communication skills and ability to persuade - using simple communications that convey complex concepts in a compelling, concise, and creative way 
  • Adept at balancing intense short-term pressures with overall long-term goals 
  • Demonstrated ability to build and lead in a matrix-managed team culture 
Why Cisco? 

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. 

We are Cisco, and our power starts with you. 

Message to applicants applying to work in the U.S. and/or Canada:The starting salary range posted for this position is $406,600.00 to $513,100.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits.

Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks.  Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.

U.S. employees are eligible for paid time away as described below, subject to Cisco’s policies:

  • 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees

  • 1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco

  • Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees

  • Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)

  • 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next

  • Additional paid time away may be requested to deal with critical or emergency issues for family members

  • Optional 10 paid days per full calendar year to volunteer

For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:

  • .75% of incentive target for each 1% of revenue attainment up to 50% of quota;

  • 1.5% of incentive target for each 1% of attainment between 50% and 75%;

  • 1% of incentive target for each 1% of attainment between 75% and 100%; and

  • Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

The applicable full salary ranges for this position, by specific state, are listed below:

New York City Metro Area:

$406,600.00 - $590,100.00

Non-Metro New York state & Washington state:

$396,000.00 - $595,900.00

* For quota-based sales roles on Cisco’s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.

** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.

Skills Required

  • Reside in or willing to relocate to the East Coast
  • BA degree or equivalent work experience
  • 5+ years in leadership roles selling solutions to senior executives at named accounts
  • Demonstrated track record managing large accounts with significant revenue responsibility or profit/loss center and overachieving targets
  • MBA or graduate degree
  • Demonstrated ability to provide thought leadership, think strategically, and effectively communicate vision and influence cross-functionally
  • Specific examples of closing large, strategic deals to global customers
  • Understanding a broad range of Cisco technologies
  • Business development and strategy experience
  • Strong executive presence, polish, and political savvy
  • Excellent communication skills and ability to persuade using concise, compelling messaging
  • Adept at balancing intense short-term pressures with long-term goals
  • Demonstrated ability to build and lead in a matrix-managed team culture

Cisco Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Cisco and has not been reviewed or approved by Cisco.

  • Healthcare Strength Comprehensive medical, dental, and vision coverage, mental health support via an EAP, and access to on-site or virtual health centers indicate robust healthcare offerings. Wellness programs, fitness resources, and specialized services further reinforce coverage depth.
  • Leave & Time Off Breadth Generous PTO, a global minimum for paid parental leave, and unique programs like company-wide recharge days and paid volunteer time expand time-away options. Additional offerings such as Critical Time Off and adoption assistance add flexibility for life events.
  • Equity Value & Accessibility Restricted stock units and a discounted employee stock purchase plan are meaningful elements of total compensation. The prominence of equity can materially augment overall pay packages alongside salary and bonuses.

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The Company
HQ: San Jose, CA
77,500 Employees
Year Founded: 1984

What We Do

Cisco (NASDAQ: CSCO) enables people to make powerful connections--whether in business, education, philanthropy, or creativity. Cisco hardware, software, and service offerings are used to create the Internet solutions that make networks possible--providing easy access to information anywhere, at any time. Cisco was founded in 1984 by a small group of computer scientists from Stanford University. Since the company's inception, Cisco engineers have been leaders in the development of Internet Protocol (IP)-based networking technologies. Today, with more than 71,000 employees worldwide, this tradition of innovation continues with industry-leading products and solutions in the company's core development areas of routing and switching, as well as in advanced technologies such as home networking, IP telephony, optical networking, security, storage area networking, and wireless technology. In addition to its products, Cisco provides a broad range of service offerings, including technical support and advanced services. Cisco sells its products and services, both directly through its own sales force as well as through its channel partners, to large enterprises, commercial businesses, service providers, and consumers.

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