Client Consultant

Posted 2 Days Ago
Be an Early Applicant
Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, MYS
In-Office
Senior level
Fashion • Retail • Manufacturing
The Role
Deliver an exceptional luxury boutique customer experience from pre-sales through after-sales while supporting sales performance, brand representation, product promotion, and service excellence. The role also involves maintaining high presentation and operational standards, taking initiatives to improve client engagement, sharing knowledge, and contributing to team collaboration in a fast-paced environment.
Summary Generated by Built In
Company Description

The present and future of Audemars Piguet are built on the invaluable contributions of all our talents. Inspired by the wealth of our past, we are excited about the endless possibilities that our future holds. Together, we are resolutely forward-thinking and strive for excellence in all areas of our business.

If this journey inspires you, come chart your own path within our family and let’s continue creating the extraordinary. Together, let's write the next chapter of your career!

Job Description

Within the boutique team, your main mission will be to ensure an exceptional customer experience, while contributing actively to the boutique’s performance and supporting the development of the team.

In this context, you will be responsible for:

  • Delivering an outstanding customer experience throughout the entire client journey, from pre‑sales to after‑sales
  • Contributing actively to the boutique performance and ensuring a strong brand representation
  • Supporting product and brand promotion by executing assigned actions within defined timelines and objectives
  • Applying best practices on the shop floor and contributing to service excellence
  • Taking initiatives to enhance overall boutique performance and client engagement
  • Sharing knowledge and supporting team collaboration on a day‑to‑day basis
  • Ensuring high standards of presentation, service and operational excellence within the boutique

Qualifications

  • Minimum of 5 years of experience in luxury retail or hospitality
  • Excellent interpersonal and communication skills
  • Strong customer service orientation with a high level of attention to detail
  • Positive, proactive and solution‑oriented mindset
  • Ability to take ownership and actively contribute to a collaborative team environment
  • Comfortable operating in a fast‑paced and demanding environment

Additional Information

Audemars Piguet offers a competitive and comprehensive compensation and benefits package. 

Audemars Piguet is an equal opportunity and affirmative action employer. Audemars Piguet hires without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.

Skills Required

  • Minimum of 5 years of experience in luxury retail or hospitality
  • Excellent interpersonal and communication skills
  • Strong customer service orientation and high attention to detail
  • Positive, proactive, and solution-oriented mindset
  • Ability to take ownership and contribute to a collaborative team environment
  • Comfort working in a fast-paced and demanding environment
Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company

What We Do

Audemars Piguet Holding SA is a prestigious Swiss manufacturer of luxury watches headquartered in Le Brassus, Switzerland. Founded in 1875 and remaining family-owned, it is recognized as one of the Big Four privately-owned watch brands. The company is renowned for its high-end horological craftsmanship, including the iconic Royal Oak collection, and its commitment to independence and tradition in the art of watchmaking.

Similar Jobs

MongoDB Logo MongoDB

Customer Success Manager

Big Data • Cloud • Software • Database
Easy Apply
Remote or Hybrid
2 Locations
5550 Employees

Tapestry - Coach and Kate Spade Logo Tapestry - Coach and Kate Spade

Sales Associate (Various Locations)

eCommerce • Fashion • Retail • Sales • Wearables • Design
Remote or Hybrid
Malaysia
16000 Employees

Tapestry - Coach and Kate Spade Logo Tapestry - Coach and Kate Spade

Sales Associate

eCommerce • Fashion • Retail • Sales • Wearables • Design
Hybrid
Happy Garden, Petaling, Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, MYS
16000 Employees
Hybrid
Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, MYS
289097 Employees

Similar Companies Hiring

Rosendin Thumbnail
Other • Manufacturing
San Jose, CA
6219 Employees
Amalgamated Sugar Thumbnail
Food • Greentech • Agriculture • Industrial • Manufacturing
Boise, Idaho
768 Employees
Golden Pet Brands Thumbnail
Digital Media • eCommerce • Information Technology • Marketing Tech • Pet • Retail • Social Media
El Segundo, California
178 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account