Role Overview
Position: Client Advisor
Team: Business Risk Team
Office: Burgess Hill
Hours: Full Time (08:45 – 17:00 Mon to Fri)
Benefits: New Business Commission Bonus, annual pay review, full support with CII journey, if required (including Membership, exam support, study time), medical cover, Group Life Cover, Employee Assistance Programme, Season Ticket Loans + more
The Role
Role Overview:
The Business Risk Team in Burgess Hill handles diverse clients from sectors like Motor Trade, Construction, Manufacturing, Media, Charities, and Global Businesses. We offer bespoke insurance solutions across all Commercial Insurance classes with premium levels up to £100,000.
Key Responsibilities:
- Administer policies and coordinate with Insurers and clients for optimal solutions.
- Support the wider team, including Client Executives and Managers, serving as a reliable client contact.
- Deliver a positive client experience through tailored communication.
- Accurately manage renewals and handle policy placements.
- Prospect for new business, identifying upselling and cross-selling opportunities.
- Process Mid-Term Adjustments.
- Maintain Acturis records, obtain e-Traded quotes, and address issues arising from Acturis reporting.
What You'll Bring:
- In-depth knowledge of Commercial products such as Property/Business Interruption, Professional Indemnity, Liabilities, and Cyber & Crime.
- Strong organizational skills with keen attention to detail.
- Enthusiasm, energy, and a strong customer service ethos.
- Effective communication skills with adaptable style.
- Decisive, intuitive thinking.
- IT proficiency, ideally with Acturis broker system experience.
- Minimum educational requirement: A-Levels, with GCSE passes in English Language and Maths.
- Cert CII qualification or a commitment to achieve it.
Personal Attributes:
- Thrive on making a difference and facing challenges in a rewarding role.
- Contribute positively to team dynamics, bringing a strong team fit and personality.
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What We Do
Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow what matters, including Insurance, Reinsurance, Cyber Services, Mortgage Origination and more. Acrisure employs over 16,000 entrepreneurial colleagues in 21 countries and has grown from $38 million to $4 billion in revenue in just over ten years.
Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win. Additionally, Acrisure is committed to making an impact in our communities by giving back, as seen by our partnerships with Helen Devos Children’s Hospital and UPMC Children's Hospital.
Discover more at www.Acrisure.com.
