We are looking for a passionate and dedicated Client Advisor to join our team at Dilworth Hearing in our Palmerston North Clinic This role is a part time position, working Mon to Wed from 8:00 am to 5:00 pm. This role will require flexibility to cover other clinics as needed.
To be successful in this role you will need:
- Previous experience in a client facing customer service or retail position
- Clear professional communication style
- Strong administration skills
- Attention to detail and accurate data entry skills
- A great phone manner and a warm face to face communication style.
A valid drivers license and own vehicle required
Benefits:
- A values-driven, supportive culture and team who will support your own professional journey with the opportunity to progress through the business
- Be part of a team that genuinely cares about what they do
- Be part of a close-knit team
- While you’re employed at Amplifon NZ, receive free top of the range hearing aids (and a discount for family!)
- Discounted Southern Cross Health insurance
- Help people everyday experience the joy of better hearing
We will provide you with full training, a competitive salary and an organisation you can be proud to work for.
About the role:
Our clinic's are modern, easily accessible, and boasts a friendly and supportive work environment. The successful candidate will have flexibility to assist with coverage in other clinics as needed. The role is varied, including front desk responsibilities, scheduling of appointments, handling hearing aid repairs and over the counter sales, alongside conducting basic hearing screening.
Dilworth Hearing, (part of the Amplifon Group) has been providing paediatric and adult audiology services in New Zealand for over 50 years. We have 20 clinics nationwide and consider customer service to be the single most important aspect of our business.
If you're organised, people-focused and ready to make a difference. apply via Seek or our Careers page (we are unable to accept applications through our clinics), with your CV and cover letter, telling us why you'd like to join the Dilworth Hearing team.
Skills Required
- Previous experience in a client-facing customer service or retail position
- Clear professional communication style
- Strong administration skills
- Attention to detail and accurate data entry skills
- Strong phone manner and warm face-to-face communication style
- Valid driver's license and own vehicle
- Availability to work Monday through Wednesday, 8:00 am to 5:00 pm
- Flexibility to cover other clinics as needed
Amplifon Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Amplifon and has not been reviewed or approved by Amplifon.
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Strong & Reliable Incentives — Performance-related bonuses and commission structures can meaningfully lift total earnings in some sales and clinic roles. Incentives appear more favorable for high performers where targets are attainable and variable pay is a consistent part of the package.
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Healthcare Strength — Health coverage is described as comprehensive in many markets, often including core medical needs and hearing-related care. Added supports such as EAP/psychological counseling and wellness programs broaden the health-and-wellbeing value of the package.
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Leave & Time Off Breadth — Time-off offerings are frequently characterized as generous in parts of Europe, with substantial PTO allowances and additional leave provisions in some locations. Flexibility options such as hybrid arrangements further increase the perceived value of time-related benefits.
Amplifon Insights
What We Do
As the global leader in the hearing care retail industry, we have been changing the lives of millions of customers across the globe since 1950. With stores and offices spanning across 26 countries and a team of 20,300 dedicated professionals, we take pride in setting the industry standard as we empower people to rediscover all the emotions of sound. Although we are constantly growing, we have the drive of a start-up and are committed to striving for innovation every day. Whatever role our employees take on at Amplifon, they each make more possible - more brands for customers, more support for colleagues, more opportunities for their own careers and more innovative possibilities. We are guided by our values and are motivated by our purpose, ensuring each new day brings opportunities for innovation as we explore new horizons for our business, our customers and each other. At Amplifon, we make more possible. Amplifon operates in: Argentina, Australia, Belgium, Canada, Chile, China, Colombia, Ecuador, Egypt, France, Germany, Hungary, India, Israel, Italy, Mexico, New Zealand, Panama, Poland, Portugal, Spain, Switzerland, the Netherlands, UK, United States, and Uruguay. Read our Netiquette and help us create an inclusive environment to interact within: https://corporate.amplifon.com/en/netiquette?formSearchPage=true
