Client Account Manager (Korea)

Posted 14 Days Ago
Be an Early Applicant
Seoul
5-7 Years Experience
Social Media • Software
We serve the public conversation. We believe real change starts with conversation.
The Role
As a Client Account Manager, you will educate clients on using X’s advertising products, optimize and analyze advertising programs, monitor revenue pacing, and collaborate with the Client Partner to maintain revenue and upsell opportunities. You will resolve campaign issues, provide analytical insights, and ensure a high-quality client experience.
Summary Generated by Built In

Are you prepared to join the X team and help build the ultimate real-time information-sharing app, revolutionizing how people connect? At X, we’re on a mission to become the trusted global digital public square, committed to protecting freedom of speech and building the future unlimited interactivity. Our goal is to empower every user to freely create and share ideas, fostering open public discourse without barriers. Join us in shaping this thrilling journey where your contribution will be invaluable to our success!

Who You Are:
- Extremely detail-oriented approach; able to successfully multitask on cross functional projects
- Ability to work well in ambiguity and operate with limited guidance; demonstrated entrepreneurial mindset
- Experience in data analysis, complex spreadsheets/analysis and creating C-level presentations
- Demonstrated experience effectively optimizing marketing campaigns by analyzing performance and recommending optimisation to key performance drivers
- Excellent communication and presentation skills, attention to detail and a bias for proactively resolving issues
- Aptitude, creativity, and a preference for working in small, collaborative teams with minimal supervision
- Proactive approach to task management and problem solving
- Track record for being highly organised and structured
- A passion for X

_

What You’ll Do:

- Educate and consult to demonstrate how to use X’s advertising products, best practices, how to develop effective campaigns

- Executing, optimizing, and analyzing advertising programs using internal tools and dashboards

- Revenue monitoring and pacing of clients' campaigns. 

- Work closely with the Client Partner on maintaining revenue, upselling, pitch support, and provide analytical insights/reports.

- Drive consistency by building processes with your book of business - Daily Rev pacing, Campaign Monitoring, Sharing of Optimization ideas

- Resolving campaign issues in a timely and productive manner, and identifying and implementing process improvements

- Providing feedback to our product and tools teams to help us scale our advertising platform

- Support and maintain your client base to ensure a high-quality customer experience

- Managing contracts & renewals, assist Sales Finance with payables and collections

Requirement:

- Minimum 5 years of experience in advertising sales, marketing, consulting, or media

- Fluency in Korean and English

The Company
HQ: San Francisco, CA
1,500 Employees
Hybrid Workplace
Year Founded: 2006

What We Do

We serve the public conversation. We believe real change starts with conversation. That’s why it matters to us that people have a free and safe space to talk. We put people first. Be you, really. That’s how we build trust. Together we’re creating a culture that’s supportive, respectful, and a pretty cool vibe. Sure, we’re not perfect, we’re people. But we’re open and honest about who we are and what we do.

Why Work With Us

Life’s not about a job, it’s about purpose. We believe real change starts with conversation. Here, your voice matters. Come as you are and together we’ll do what’s right (not what’s easy) to serve the public conversation.

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