Scorpion is the leading provider of technology and services helping local businesses thrive. We do this by helping customers understand local market dynamics, make the most of their marketing, and deliver experiences their customers will love. We offer tools to know what’s going on with marketing, competitors, and customers. We offer a unique blend of AI support and teams of real human people with local expertise committed to customer success. At Scorpion, we are ready to do whatever it takes to help our clients reach their goals. Our technology and personalized tools bring everything together to help local businesses easily understand their unique business, market, and customer needs. We put SEO, Reviews, Advertising, Email Marketing, Chat and Messaging, Social Media, Website, Lead Management, Appointment Scheduling, and more to work for local businesses. We’re a technology-led service with a human touch.
About the Role
As a Client Account Expansion Strategist, you will partner with Account Managers to help clients unlock their growth potential through strategic investments in digital marketing. This role is pivotal to our client-first approach, shaping the future of Scorpion’s Home Services business by identifying opportunities, building tailored strategies, and driving impactful results. Your insights and collaboration will help clients align their marketing investments with ambitious revenue goals. If you’re excited about fostering client success, building meaningful relationships, and contributing to a dynamic, growth-focused team, we’d love to hear from you.
What Your Success Will Look Like
- Client Growth Strategy: Lead high-level strategic conversations with clients to align their digital marketing investments with broader business goals, ensuring a clear understanding of the value of increased investment and its impact on revenue growth.
- Upsell and Expansion: Partner with Account Managers to identify and pursue high-value upsell opportunities, tailoring solutions to meet client needs using data-driven insights.
- Collaboration and Enablement: Collaborate with internal teams, including product, data, and marketing, to provide comprehensive solutions. Share feedback and best practices to improve processes and enhance client experiences.
- Mentorship and Training: Support Account Managers by coaching them on upselling techniques and client engagement strategies, fostering a team-wide culture of growth consulting and relationship building.
- Process Development: Contribute to the creation and refinement of frameworks and standard operating procedures to streamline efforts and demonstrate the business impact of the role.
- Data Storytelling: Use Scorpion’s proprietary analytics platforms to generate insights, create customized reports, and present actionable strategies that simplify complex data for clients.
- Product Expertise: Build deep knowledge of Scorpion’s digital marketing products and services, enabling you to deliver tailored recommendations across Home Services verticals such as roofing, solar, HVAC, plumbing, and more.
Who You Are And What You Bring
- Educational Foundation: Bachelor’s degree or equivalent experience, with a focus on sales, account management, or related fields.
- Proven Track Record: A history of exceeding performance targets and delivering strategic solutions to clients, with at least 8+ years of full-cycle sales or account management experience, preferably in digital marketing or Home Services.
- Collaborative Mindset: Ability to work effectively with cross-functional teams and foster a positive, inclusive culture focused on shared goals and collective success.
- Strategic Thinking: Strong ability to align client goals with innovative strategies, addressing both short-term challenges and long-term opportunities.
- Technical Proficiency: Experience with CRM tools, data analytics platforms, and presentation software. Comfortable interpreting data, creating actionable insights, and delivering compelling recommendations.
- Exceptional Communication: Strong written and verbal communication skills, with the ability to engage diverse audiences and build trust-based client relationships.
- Growth-Oriented Attitude: Eagerness to embrace challenges, actively seek feedback, and commit to continuous personal and professional development.
Our Scorpion Values
- Winning Mindset: When our clients win, we win.
- Genuine Care: We only succeed when we are truly invested in our clients and each other.
- Unmatched Results: We deliver more than expected–and then some–driving the best results and impacting lives.
- Constant Improvement: We believe there is always a better way. We learn we ask “What if?” we build and then do it again.
- Unbeatable Teamwork: We come from different backgrounds but have the same vision. We only get there by doing it together, as a team.
Our Benefits
We invest in our employees by offering them diverse benefits from best-in-class carriers. These benefits provide enough choice and flexibility to keep our employees and their families healthy and happy—today and tomorrow.
- 100% employer-paid medical, dental, and vision insurance
- Flexible paid time off, so you can rest, relax, and recharge away from work
- Employee equity program
- Paid parental leave
- Paid cell phone and service
- Remote office allowance
- Professional development and development courses
- Regular manager check-ins to drive performance and career growth through Lattice
Compensation
We acknowledge that states have passed legislation promoting pay transparency. As a national employer, Scorpion has made the decision to post our expected pay rate or pay range (as applicable) in all our job postings, regardless of geographic location.
- The base salary is $117,000 (entry-level) - 138,000 (highly experienced). This position's base salary + annual variable is $175,500 (entry-level) - $207,000 (highly experienced), exclusive of fringe benefits. If you are hired at Scorpion, your final base salary compensation will be determined based on factors such as geographic location, skills, education, and/or experience. Additionally, we believe in the importance of pay equity and consider the internal equity of our current team members as a part of any final offer. Please keep in mind that the range mentioned above is the total salary + annual variable range for the role. Hiring at the maximum of the range would not be typical in order to allow for future & continued salary growth.
Scorpion is an equal opportunity employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, or physical or mental disability. We believe in creating a dynamic work environment that values diversity and inclusion.
Reasonable Accommodations
Scorpion participates in the E-Verify program to confirm employment authorization of all newly hired employees. The E-Verify process is completed during new hire onboarding and completion of the Form I-9, Employment Eligibility Verification, at the start of employment. E-Verify is not used as a tool to pre-screen candidates. For more information on E-Verify, please visit www.uscis.gov.
Top Skills
What We Do
At Scorpion Enterprises, we provide a wealth of knowledge to collaborate and build end-to-end strategies for our clients. We check Business Data, Audience Analytics, and Websites and Social Media statistics. With these data-driven insights in place, we form an effective strategy to ensure that our outreach plan goes a long way. We dive deep into understanding clients’ brands and companies to obtain and keep the clients’ customers satisfied.
Every project is different, but they all start with one thing in common. We want to know everything: where the client started, where they want to go next, what they value, who their customers are and why they care about them. The only way to solve a problem is to understand it from every angle. Fortunately, we have a proven method to quench our insatiable curiosity. Our attention to detail is impressive too. We have a senior manager on board, fully responsible for delivering excellence in every way possible from beginning to end. Our plans cover some of the best locations, strategic timing, and compelling messages based on the clients’ potential customers.
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