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KPA helps organizations keep people safe, protect their business, and elevate compliance.
The Role
The Client Account Executive manages client relationships to drive renewals and growth, focusing on consultative selling in a SaaS context. They engage customers, understand needs, and ensure product adoption while achieving revenue targets.
Summary Generated by Built In
Founded in 1986, KPA is a leading provider of Workforce Compliance software and consulting services. We succeed if our clients can send their employees home at night, having not experienced a workplace accident or injury. The combination of software, consulting, and training helps clients identify, remedy, and prevent workplace safety and compliance problems so they can focus on what’s important – their core business.
Help us help keep people safe and businesses working efficiently. Named as one of Built In Colorado’s Best Places to Work for six years in a row, KPA is made up of talented individuals working together for the greater good. We’re here to help our clients build safe, thriving organizations, and we’re looking for people with a common goal to help us do it.
KPA provides industry-leading SaaS solutions that help organizations manage compliance, reduce risk, and improve operational performance. Our platform enables businesses to create safer, more efficient workplaces through innovative technology and expert support. We pride ourselves on delivering measurable results for our clients.
Position Summary
The Client Account Executive is responsible for managing, growing, and renewing a portfolio of existing KPA customers. This role focuses on building strong client relationships, identifying expansion opportunities, ensuring product adoption, and delivering a best-in-class customer experience. The ideal candidate excels at consultative selling in a SaaS environment and thrives in a fast-paced, quota-carrying role.
Key Responsibilities
Account Management and Growth:
- Manage a defined book of business with responsibility for renewals, upsell, and cross-sell.
- Develop strategic account plans to strengthen customer relationships and expand product usage.
- Uncover customer needs and recommend KPA solutions that add measurable value.
- Consistently achieve or exceed revenue targets (renewal rate, expansion ARR, net retention).
Customer Engagement:
- Serve as the primary point of contact for customer decision-makers and influencers.
- Conduct regular business reviews to demonstrate ROI and ensure customer satisfaction.
- Partner with Customer Success, Product, and Support teams to resolve issues and reinforce value.
- Advocate for customers internally and provide feedback to improve product and service offerings.
Sales Process and Execution:
- Manage the full sales cycle for expansions and renewals, including scoping, pricing, negotiation, and close.
- Maintain accurate pipeline, forecasting, and activity tracking in CRM (e.g., Salesforce).
- Prepare and deliver compelling product demos and presentations tailored to customer goals.
- Follow KPA’s sales methodology to maintain consistency and high-quality interactions.
Requirements:
- 2–5+ years of experience in SaaS account management or inside/outside sales.
- Proven track record of meeting or exceeding revenue targets.
- Strong consultative selling, communication, and negotiation skills.
- Ability to translate technical product features into business value.
- Excellent organizational skills and comfort managing multiple accounts simultaneously.
Preferred Qualifications:
- Experience with compliance, EHS, HR, or risk management software.
- Familiarity with Salesforce or other enterprise CRM systems.
- Experience selling to SMB or mid-market customers.
- Ability to thrive in a metric-driven, high-growth environment.
Success Criteria:
- Relationship Building
- Business Acumen
- Strategic Thinking
- Problem-Solving
- Active Listening
- Adaptability
- Results Orientation
Compensation:
- Base Salary plus Uncapped Commission
- Annual Base Salary Range of 85k-100k
- Annual On Target Earnings Range of 165k-185k
Don’t meet every job requirement? At KPA, we are dedicated to building a diverse, inclusive, and authentic workplace. Studies have shown that women and people of color are less likely to apply unless they meet every requirement. If you’re excited about the role but your past experience doesn’t align perfectly with every qualification, we still encourage you to apply! You might just be the right candidate for this or other roles.
As a growing company KPA values its employees by supporting them with a full benefits package including Medical, Dental, Vision, Flexible Spending Accounts, PTO, Paid and Floating Holidays, 401k with Company match and immediate vesting, Company-funded Life Insurance, Employee Assistance Programs, and No-cost Mental Health Benefits.
About KPA
Founded in 1986, KPA is a leading provider of Environment, Health & Safety (EHS), and Workforce Compliance software and consulting services. KPA solutions help clients identify, remedy, and prevent workplace safety and compliance problems across their entire enterprise. The combination of KPA's software, consulting services, and award-winning training content helps organizations minimize risk so they can focus on what's important—their core business.
We are passionate about what we do, how we do and why we do it. Our culture is driven by the KPA core values – Integrity, Helpful, Excellence, Agile, Respectful, and Teamwork. Success will be determined by the capabilities, energy and character of the people we bring into our organization and the performance they achieve.
KPA, with headquarters in Colorado and teammates throughout the United Sates, is recognized as one of Colorado's Best Places to Work to Work by Built In Colorado for 2025, making the list six years running.
KPA is committed to providing equal opportunity in all of our employment practices, including selection, hiring, promotion, transfer, and compensation, to all qualified applicants and employees without regard to race, religion, religious dress/grooming, color, ethnicity, sex (including sex stereotyping), sexual orientation, gender identity or gender expression, national origin, ancestry, citizenship status, creed, uniform service member status, military or veteran status, marital status, pregnancy, breast-feeding and/or pregnancy-related conditions, age, protected medical condition, leave status, physical or mental disability, genetic characteristics, or any other legally-protected status in accordance with the requirements of all federal, state and local laws. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
If you need assistance or an accommodation due to a disability, you may contact us at [email protected].
Please see our Candidate Privacy Notice here
Top Skills
SaaS
Salesforce
What the Team is Saying
Brandon
Client Support Manager
Marnie
Office Manager
Jordan
Talent Acquisition Partner
Meghan
Human Resources Generalist
Matt
Client Success Manager
Emma
Senior Financial Analyst
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The Company
What We Do
KPA solutions help clients identify, remedy, and prevent workplace safety and compliance problems across their entire enterprise. The combination of KPA’s easy-to-use software platforms, consulting services, and award-winning training content helps organizations minimize risk so they can focus on what’s important—their core business. For nearly 40 years, KPA has helped 10,000+ clients achieve regulatory compliance, protect their business, and keep people safe.
Why Work With Us
Since 1986 we have been refining the core values with which we work together as a team and with our clients. Do you align with our core values of Integrity, Helpfulness, Excellence, Agility, Respectfulness, and Teamwork? It is these core values that promote our success through both organic growth and integrating acquisitions.
Gallery
KPA Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
KPA operates in a hybrid, remote-first work environment where daily office attendance is optional and teams get together in-person for collaboration.
Typical time on-site:
Flexible
Westminster, CO
Our headquarters is located in the CirclePoint Corporate Center in Westminster, right off US 36 between 104th and 112th. Minutes from the Westminster Promenade, a major entertainment and food hub.
