Claims Summer Intern

Description

Tower Hill Insurance Group has an exciting opportunity for a talented Claims Summer Intern who enjoys intellectual challenges and is seeking a rewarding career with a company that is experiencing growth. Not only is Tower Hill Insurance one of Florida's most trusted names in homeowners insurance, but it offers great opportunities for career advancement and personal growth, along with very competitive benefits and rewards. We are growing at a consistent pace and seek professional individuals with drive, team mentality, who want to make an impact, and are committed to a long-term career in the insurance industry.       

The Intern position is a temporary, 12-week role designed to introduce students or recent graduates to the property and casualty insurance industry. In this program, the intern will be tasked with leading and completing a Lean Six Sigma project, with the opportunity to earn their Yellow Belt certification. 

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Attend Lean Six Sigma training and lead a project from inception to completion. 
• Interact and collaborate with internal departments to gain industry knowledge and achieve project goals. 
• Prepare and present project updates to senior management. 
• Become familiar with property and casualty insurance industry terminology.
• Complete assigned trainings on property and casualty insurance industry knowledge.  
• Assist team members with day-to-day tasks and assignments. 
• Shadow team members and assigned executive mentor to gain insider knowledge of property and casualty insurance.
• Network with others through participation in social company events. 
• Attend onboarding and training as assigned. 

PROJECT DESCRIPTIONS

As a summer intern in the Claims department, you will assist with marketing and evaluating an auto repair services program. Your project will focus on monitoring standards for repair facility selection, repair approvals, customer communications, and inspections. You will work closely with your project mentor to learn project management, technical writing, estimating, and data analysis tools to identify trends and areas of improvement in customer satisfaction and retention, service quality and timeliness, customer growth, and repair cost controls. This opportunity will give you hands-on experience in data analysis, project management, and auto insurance while making a real impact on Tower Hill’s growth and success. 

ADDITIONAL DUTIES

This job description reflects the general duties considered necessary to describe the essential functions of the job and should not be considered a complete description of all the work requirements and expectations of the position. Tower Hill reserves the right to assign duties not listed herein as necessary to accomplish the goals of the organization.

Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION

Bachelor’s Degree or High School Diploma or GED with ongoing progress towards a Bachelor’s Degree required.

EXPERIENCE

No previous experience required.

CERTIFICATIONS

N/A

LICENSES

N/A

Tower Hill Insurance is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Tower Hill Insurance is committed to working with and providing reasonable accommodation for individuals with disabilities. If you need reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to [email protected] and let us know the nature of your request and your contact information.

All applicants will receive an acknowledgement that their application has been received. Candidates will not receive status updates regarding their application; however, those candidates selected for further consideration will be contacted by Human Resources.