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Regular or Temporary:
RegularLanguage Fluency: English (Required)
Work Shift:
1st Shift (United States of America)Please review the following job description:
Process claims, which includes evaluating policy for coverage; working with the insured, outside adjusters, agents and attorneys on the claim and coordinating the payment of claims. In addition, prepare reports such as loss runs and monthly bordereau.ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
1. Review policy to determine if loss is covered. If questionable, then hire attorney for coverage counsel for coverage analysis.
2. Settle claims within settlement authority, where applicable.
3. Work with adjusters, insureds, attorneys, agents and others to assure the claim is handled efficiently and professionally.
4. Attend mediations, when applicable and negotiate settlement within authority.
5. Oversight of vendors (attorneys/adjusters/experts) for accuracy in reporting. Audit invoices for accuracy.
6. Process incoming and outgoing claims and vendor payments.
7. Maintain loss fund.
8. Must review and recommend policy wording changes.
9. Perform claim status requests and updates.
10. Prepare daily, weekly and monthly reports.
11. Travel for meetings with clients, mediations and underwriters. Approximately 25% of time will be out of the office.
QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. High School Diploma
2. College degree or equivalent work experience
3. Claims Adjuster's license
4. Good organizational/time management skills
5. Ability to work under time constraints and meet deadlines
6. Strong verbal and written communications skills
7. Ability to operate a computer, calculator, multi-line phone, fax machine, copier and other office equipment
8. Knowledge and use of correct spelling and grammar
9. Ability to write legibly
10. Ability to effectively interact with employees at all levels of the organization and with a variety of people from diverse backgrounds
11. Ability to adhere to all organizational policies and procedures
12. Demonstrated proficiency in basic computer applications, such as Microsoft Office software products
13. Ability to travel, occasionally overnight
Preferred Qualifications:
1. Previous administrative support experience
General Description of Available Benefits for Eligible Employees of CRC Group: At CRC Group, we're committed to supporting every aspect of teammates' well-being – physical, emotional, financial, social, and professional. Our best-in-class benefits program is designed to care for the whole you, offering a wide range of coverage and support. Eligible full-time teammates enjoy access to medical, dental, vision, life, disability, and AD&D insurance; tax-advantaged savings accounts; and a 401(k) plan with company match. CRC Group also offers generous paid time off programs, including company holidays, vacation and sick days, new parent leave, and more. Eligible positions may also qualify for restricted stock units and/or a deferred compensation plan.
CRC Group supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. CRC Group is a Drug Free Workplace.
EEO is the Law Pay Transparency Nondiscrimination Provision E-Verify
Skills Required
- High School Diploma
- College degree or equivalent work experience
- Claims Adjuster's license
- Good organizational and time management skills
- Ability to work under time constraints and meet deadlines
- Strong verbal and written communications skills
- Ability to operate a computer, calculator, multi-line phone, fax machine, copier and other office equipment
- Knowledge and use of correct spelling and grammar
- Ability to write legibly
- Ability to effectively interact with employees at all levels and diverse backgrounds
- Ability to adhere to all organizational policies and procedures
- Demonstrated proficiency in basic computer applications, such as Microsoft Office
- Ability to travel, occasionally overnight (≈25% travel)
- Previous administrative support experience
CRC Insurance Services Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about CRC Insurance Services and has not been reviewed or approved by CRC Insurance Services.
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Leave & Time Off Breadth — Time off is described as generous, with paid holidays, vacation, sick days, and new parent leave offered. PTO and well‑being hours are often highlighted as standouts.
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Retirement Support — Retirement support includes a 401(k) plan with a company match and tax‑advantaged savings accounts. Feedback suggests these elements provide steady long‑term value.
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Strong & Reliable Incentives — Bonuses, including year‑end awards and incentive pay in some roles, are presented as a meaningful part of total compensation. Feedback suggests production‑linked roles can realize notable bonus upside.
CRC Insurance Services Insights
What We Do
CRC Group is one of the largest wholesale insurance distributors in the U.S. CRC Group consists of three divisions, Commercial Solutions, Group & Individual Solutions, and Specialty Programs. The CRC Group family of brands includes CRC, TAPCO, Insurisk, CRC Programs, 5Star, The ABC Program, Negley, Professional Insurance Concepts, Pro-Praxis, SHU, Target, JH Blades, CRC Voluntary Benefits, Ethos Underwriting Services, and Hanleigh. CRC Group’s insurance offerings and practice groups range from commercial property, casualty, professional lines, small business, transportation, environmental, construction, energy, healthcare, hospitality, manufacturing & distribution, public entity, and real estate, to personal lines, disability, voluntary benefits, and more. CRC Group has the largest collection of actionable data in the wholesale business and we are putting it to use to consistently deliver better outcomes and more efficient results for our clients. We leverage data to provide a better client experience through limits benchmarking reports, amendatory endorsements, comparison tools, form review library, and property risk assessment reports. We have unveiled the REDY platform, which uses data and analytics to help clients win. In addition, we offer products exclusively available from CRC Group through our Insurisk brand. Our Claims Advocacy team is another way we strive to enhance the client experience, our dedicated team is ready to assist even after the policy is placed, we are here to help in the event of a difficult claim, as well. These are just some of the ways CRC Group is placing you first.
