Life Insurance Claims Representative

Reposted 3 Days Ago
Be an Early Applicant
Cincinnati, OH, USA
In-Office
Entry level
Insurance
The Role
The Claims Representative evaluates and resolves death claims, providing excellent customer service, maintaining records, and ensuring accurate correspondence.
Summary Generated by Built In
Job Summary & Responsibilities

As a Life Insurance Claims Representative, you will be responsible for the evaluation, investigation and resolution of individual death claims within established guidelines. You will be providing a superior customer experience to our clients.

  • Providing superior customer service to our customers
  • Processing and approving claim payments
  • Providing prompt and accurate correspondence to internal and external customers
  • Maintaining accurate and complete financial records
  • Evaluating, analyzing and investigating claims
  • Answering phone calls from our policyholders

What's in it for you

  • Competitive pay: Fair compensation for your hard work.
  • Healthcare coverage: Comprehensive medical, dental, and vision from day one.
  • Life insurance: Company-paid coverage for you and your loved ones.
  • 401(k) plan: Matching contributions to help secure your financial future.
  • Family support: Paid parental leave and reimbursement for adoption and surrogacy expenses.
  • Work-life balance: Flexible time-off policy to recharge and pursue passions.
  • Dress for your day: Express your style comfortably at work.
  • Inclusion and Culture: A respectful environment that values unique contributions.
  • Flexible work options: Remote, hybrid, and onsite opportunities at various locations across the U.S. for better work-life integration.
  • Well-being focus: Programs to support a healthy balance between work and home life.
  • Community connections: Build strong relationships through virtual and in-person interactions, with resources for your growth.
Preferred Qualifications
What Sets You Up for Success
  • Some college or equivalent work experience preferred
  • Experience working for a life insurance company
  • Understanding of life insurance claims
  • Strong math or insurance background
  • Continuing education is highly encouraged through achievement of a LOMA designation and/or the ICA Associate, Life and Health Claims designation
  • Strong, proven customer service experience and skills

Skills Required

  • Some college or equivalent work experience
  • Strong math or insurance background
  • Strong customer service experience and skills
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The Company
HQ: Edina, MN
113 Employees
Year Founded: 2015

What We Do

Constellation® is a growing portfolio of medical professional liability insurance and partner companies including MMIC, UMIA, Arkansas Mutual and MMIC RRG. We were formed in response to the ever-changing realities of health care and dedicated to reducing risk and supporting physicians and care teams, thereby improving business results. We help medical professionals attain their dream to help, heal, and serve. Our strategy is based on the fundamental belief that together we are stronger, that by sharing resources and expertise, we can help physicians, health care teams and health care institutions reduce risk, improve care and increase profitability. The best part is, what we do is good for everybody. This is how we arrived at our brand strategy, ”Together for the common good.” By working together, we all become part of something bigger than ourselves."​ Our insurance protects something we can all get behind: Your commitment to provide the very best in care For decades we have been backing the great work of physicians, clinics, hospitals, health systems and senior living communities throughout the country. And, we're mutual—our policyholders are owners, and their influence and expertise help guide the decisions that have made us financially strong for more than three decades. And, our policies come with brainpower—our responsive team is here to answer your questions, help you manage unanticipated situations, and keep you current in the ever-changing health care industry. We offer webinars, assessments and events, plus data analytics and action plans—all designed to help you minimize your risks and improve patient safety practices, using data-informed, customized action plans.

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