Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow.
At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best.
This position is not eligible for employment visa sponsorship. Applicants must be authorized to work in the United States without the need for current or future sponsorship.Our Executive Liability Division underwrites Directors’ and Officers’ Liability Insurance, Employment Practices Liability Insurance, and Fiduciary Liability Insurance for public, private and not for profit companies.
http://www.greatamericaninsurancegroup.com/about-us/business-operations/division/executive-liability
The Executive Liability Division is searching for a Claims Representative or Senior Claims Representative, depending on background and experience. The person hired for this position will work from the Schaumburg, IL office. Great American’s culture is built on connection, shared learning, and strong relationships. This is a hybrid role that combines 3 days in-office and 2 days remote work. Employees are expected to maintain a meaningful on-site presence to support collaboration, relationship building, and business success.
Essential Job Functions and Responsibilities
As a member of our Claims Department, you will be responsible for handling an inventory of claim files. Duties may include:
- Demonstrates functional analytical, negotiation, and problem-solving skills; ability to organize and prioritize caseload; strong interpersonal and communication skills; ability to handle confidential information with discretion.
- Performs detailed analysis of each claim.
- Evaluates coverage and liability, issues written coverage opinions and monitors all aspects of the file while working toward resolution of the claim; including hiring, monitoring and paying defense counsel.
- Develops and implements claim litigation and resolution strategies.
- Maintains accurate and detailed claim files, including all correspondence, reports and settlement agreements.
- Provides information to underwriters and reinsurers on specific claims or insureds and legal trends and issues which affect the business.
- Secures and analyzes necessary information (i.e., reports, policies, appraisals, releases, statements, records, or other documents) in the investigation of claims.
- Attends arbitrations or mediations as necessary.
- May affect settlements / reserves within prescribed limits and submit recommendations where applicable.
- Ensures that claims payments are issued in a timely and accurate manner.
- Ensures that claims handling is conducted in compliance with applicable statutes, regulations, and other legal requirements, and that all applicable company procedures and policies are followed.
- May provide technical advice to other functional areas.
- Maintains necessary adjuster licenses.
- Other duties as assigned.
Job Requirements
- Bachelor's degree, Associate degree, or equivalent experience.
- Generally, 6 months to 7 years of experience handling casualty claims (including litigated claims) and/or experience as a paralegal or legal professional supporting civil litigation.
- Paralegal certificate, legal experience, or equivalent claims experience preferred.
- Completion of or continuing progress toward a professional designation preferred, such as Associate in Claims.
Business Unit:
Executive Liability
Salary Range:
Benefits:
We offer competitive benefits packages for full-time and part-time employees*. Full-time employees have access to medical, dental, and vision coverage, wellness plans, parental leave, adoption assistance, and tuition reimbursement. Full-time and eligible part-time employees also enjoy Paid Time Off and paid holidays, a 401(k) plan with company match, an employee stock purchase plan, and commuter benefits.
Compensation varies by role, level, and location and is influenced by skills, experience, and business needs. Your recruiter will provide details about benefits and specific compensation ranges during the hiring process. Learn more at http://www.gaig.com/careers.
*Excludes seasonal employees and interns.
Skills Required
- Bachelor's degree, associate degree, or equivalent experience
- 6 months to 7 years of experience handling casualty claims, including litigated claims, and/or supporting civil litigation as a paralegal or legal professional
- Paralegal certificate, legal experience, or equivalent claims experience
- Completion of or progress toward a professional designation such as Associate in Claims
- Authorization to work in the United States without current or future employment visa sponsorship
Great American Insurance Group Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Great American Insurance Group and has not been reviewed or approved by Great American Insurance Group.
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Leave & Time Off Breadth — PTO, paid holidays, and paid parental leave are positioned as generous from the first year. These time‑off provisions are seen as core strengths of the total package.
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Healthcare Strength — Health coverage includes comprehensive medical, dental, and vision options supported by HSA and FSA programs. Wellness resources such as EAP access, fitness facilities or reimbursements, and instructor‑led classes broaden the offering.
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Retirement Support — Immediate 401(k) eligibility with a competitive company match and potential discretionary retirement contributions support long‑term savings. An employee stock purchase option and various discounts further reinforce financial benefits.
Great American Insurance Group Insights
What We Do
Based in Cincinnati, Ohio, the operations of Great American Insurance Group are engaged primarily in property and casualty insurance, focusing on specialty commercial products for businesses. We have more than 30 specialty property and casualty insurance businesses, and in 2021, approximately 50% of our gross written premium in our property and casualty operations was generated by business units with a Top 10 market ranking. Great American Insurance Company has received an "A" (Excellent) or higher rating from the AM Best Company for more than 110 years (most recent rating evaluation of "A+" (Superior) affirmed December 3, 2021). The members of Great American Insurance Group are subsidiaries of American Financial Group, Inc. (AFG), also based in Cincinnati, Ohio.
