Claims Processor

Reposted 16 Days Ago
Be an Early Applicant
South Sioux City, NE, USA
In-Office
Junior
Insurance
The Role
The Claims Processor will handle initial accident reports, initiate claims investigations, and provide customer service while assessing coverage and assigning cases to adjusters.
Summary Generated by Built In
Job Summary & Responsibilities

Be part of a team where every day you make a difference! We are looking for a new Claims Processor who will provide exceptional customer service.


As a Claims Processor, you will take the first reports of accidents and initiate the claims investigation process. This position is the front line of our claims department and is crucial in setting the tone for fulfilling our promise of providing exceptional service to our insureds. You will use your independent judgment and communication skills to obtain information about losses, determine if coverage exists, and assign cases to an adjuster. We provide you a personalized training program, a secure, friendly, and challenging work environment, plus excellent wages.


This position is eligible for a hybrid schedule after training. Training schedule will be Monday-Friday 8:30am-4:30pm, length to be determined by the manager.


Available shifts (after completion of training):

 

Wednesday     9am – 7pm

Thursday         9am – 7pm

Friday               7am – 7pm

Saturday          7am – 2:30pm

_________________________

 

Wednesday - Friday   7am - 5pm

Saturday                     7am - 4:30pm

_________________________

 

Wednesday                  9am - 6:30pm

Thursday - Saturday   9am - 7pm

_________________________


Minimum Requirements:

*High school diploma or equivalent.
*Six years of experience in an office environment and/or customer service role preferred. 
*Strong attention to detail and the ability to prioritize tasks.
*Track record of dependability and sound decision-making.


Your Future Starts Here: Benefits That Support Your Lifestyle

  • Competitive Compensation
  • Generous paid time off and paid company holiday schedule
  • Medical, Dental, Vision, Life, Long-Term Disability, Company Match 401(k), HSA, FSA
  • Paternal Leave, Adoption Assistance, Fertility and Family Planning Assistance, Pet Insurance, Retail Discount Programs
  • Community volunteer opportunities
  • Wellness programs, gym subsidies, and support for maintaining a healthy lifestyle
  • Scholarships for dependents and tuition reimbursement to further your education
  • Company paid continuing education and monetary awards for professional development
  • Opportunities for a hybrid work schedule (three days in the office, two days remote)

Who we are:

For over 65 years, Great West Casualty Company has provided premier insurance products and services to thousands of truck drivers and trucking companies across America. We have offices located around the country, and over 1,200 professionals are proud to call us an employer of choice. We are dedicated to the success, happiness, and wellness of our employees. If you are looking for a company where your contributions are valued, your continued learning is financially supported, and customer service is a priority, we want to talk to you. Apply today and join one of America's largest insurers of trucking companies as we help keep the nation's economy moving forward one mile at a time.


Great People
Great Careers
Great West Casualty Company


Great West Casualty Company is an Equal Opportunity Employer.

Skills Required

  • High school diploma or equivalent
  • Six years of experience in an office environment and/or customer service role
  • Strong attention to detail and prioritization skills
  • Track record of dependability and sound decision-making
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The Company
HQ: South Sioux City, NE
975 Employees
Year Founded: 1956

What We Do

Working together, Joe Morten & Son, Inc. and Great West Casualty Company provide specialized insurance products and services to thousands of truckers across the country. Our unique focus on the trucking industry allows us the opportunity to provide valuable insight and understanding to the variety of people we encounter every day. If your passion is to help others, you value education and continuous improvement, you enjoy participating in community activities, and you want to be valued for your contributions, come be part of our successful team. We are members of the Old Republic group of insurance companies. Old Republic International Corporation, our ultimate parent holding company, ranks among the nation's 50 largest publicly held insurance organizations with a substantial interest in major segments of the industry. Other regional locations: -Knoxville, TN -Bloomington, IN -Boise, ID -Arlington, TX To learn more, please visit www.gwccnet.com. Join our Talent Community for job alerts and priority resume review. Go to www.gwccnet.com/talent-community. View our LinkedIn community rules at http://info.gwccnet.com/great-west-casualty-company-community-rules. Follow us on social media! Facebook: https://www.facebook.com/GreatWestCasualtyCompany/ Twitter: https://twitter.com/GreatWestCC YouTube: https://www.youtube.com/channel/UCiukqjdbXgFwF-a_qLVUmfQ

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