Be part of a team where every day you make a difference! We are looking for a new Claims Processor who will provide exceptional customer service.
As a Claims Processor, you will take the first reports of accidents and initiate the claims investigation process. This position is the front line of our claims department and is crucial in setting the tone for fulfilling our promise of providing exceptional service to our insureds. You will use your independent judgment and communication skills to obtain information about losses, determine if coverage exists, and assign cases to an adjuster. We provide you a personalized training program, a secure, friendly, and challenging work environment, plus excellent wages.
This position is eligible for a hybrid schedule after training. Training schedule will be Monday-Friday 8:30am-4:30pm, length to be determined by the manager.
Hybrid Shift Schedule:
Wednesday 9am – 6:30pm
Thursday/Friday/Saturday 9am – 7pm
Minimum Requirements:
*High school diploma or equivalent.
*Six years of experience in an office environment and/or customer service role preferred.
*Strong attention to detail and the ability to prioritize tasks.
*Track record of dependability and sound decision-making.
Your Future Starts Here: Benefits That Support Your Lifestyle
- Competitive Compensation
- Generous paid time off and paid company holiday schedule
- Medical, Dental, Vision, Life, Long-Term Disability, Company Match 401(k), HSA, FSA
- Paternal Leave, Adoption Assistance, Fertility and Family Planning Assistance, Pet Insurance, Retail Discount Programs
- Community volunteer opportunities
- Wellness programs, gym subsidies, and support for maintaining a healthy lifestyle
- Scholarships for dependents and tuition reimbursement to further your education
- Company paid continuing education and monetary awards for professional development
- Opportunities for a hybrid work schedule (three days in the office, two days remote)
Who We Are
At Great West, an Old Republic Company, we are dedicated to serving the people and businesses that keep America moving. As one of the nation's leading providers of insurance solutions for the trucking industry, we partner with drivers, fleets, agents, and customers to deliver exceptional service, innovative solutions, and trusted expertise. Our success is built on the strength of our employees, with more than 1,200 professionals working across the country who are committed to integrity, collaboration, and making a difference every day.
We believe that great people build great companies. That's why we foster a culture where employees are valued, supported, and empowered to grow both personally and professionally. Whether you're helping customers, supporting business operations, or supporting your team, your contributions matter. If you're looking for a career with a stable, respected organization that prioritizes customer service, teamwork, continuous learning, and employee well-being, we invite you to join Great West as we help keep the nation's economy moving forward, one mile at a time.
To learn more about Great West and our office locations, please visit www.orgreatwest.com
Great West is an Equal Opportunity Employer
Skills Required
- High school diploma or equivalent
- Six years of experience in an office environment and/or customer service role
- Strong attention to detail and the ability to prioritize tasks
- Track record of dependability and sound decision-making
Great West Casualty Company Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Great West Casualty Company and has not been reviewed or approved by Great West Casualty Company.
-
Leave & Time Off Breadth — PTO scales by tenure and is paired with company holidays, a floating holiday, and multiple paid leaves covering parental bonding, disability, caregiving, military service, jury duty, and bereavement. This breadth supports time away for both routine rest and significant life events.
-
Wellbeing & Lifestyle Benefits — A shorter standard workweek and broad hybrid eligibility support day-to-day balance. Wellness resources such as an EAP and fitness-club subsidies further reinforce lifestyle support.
-
Retirement Support — The 401(k) program includes employer matching with potential additional annual company contributions. This structure bolsters long-term savings alongside other financial protections.
Great West Casualty Company Insights
What We Do
Working together, Joe Morten & Son, Inc. and Great West Casualty Company provide specialized insurance products and services to thousands of truckers across the country. Our unique focus on the trucking industry allows us the opportunity to provide valuable insight and understanding to the variety of people we encounter every day. If your passion is to help others, you value education and continuous improvement, you enjoy participating in community activities, and you want to be valued for your contributions, come be part of our successful team. We are members of the Old Republic group of insurance companies. Old Republic International Corporation, our ultimate parent holding company, ranks among the nation's 50 largest publicly held insurance organizations with a substantial interest in major segments of the industry. Other regional locations: -Knoxville, TN -Bloomington, IN -Boise, ID -Arlington, TX To learn more, please visit www.gwccnet.com. Join our Talent Community for job alerts and priority resume review. Go to www.gwccnet.com/talent-community. View our LinkedIn community rules at http://info.gwccnet.com/great-west-casualty-company-community-rules. Follow us on social media! Facebook: https://www.facebook.com/GreatWestCasualtyCompany/ Twitter: https://twitter.com/GreatWestCC YouTube: https://www.youtube.com/channel/UCiukqjdbXgFwF-a_qLVUmfQ
