Claims Operations Associate

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Everest Group, Ltd. (Everest), is a leading global reinsurance and insurance provider, operating for nearly 50 years through subsidiaries in North America, Latin America, the UK & Ireland, Continental Europe and Asia Pacific regions. Throughout our history, Everest has maintained its discipline and focuses on creating long-term value through underwriting excellence and strong risk and capital management. Our strengths include extensive product and distribution capabilities, a strong balance sheet, and an innovative culture. Our most critical asset is our people. We offer dynamic training & professional development to our employees. We also offer generous tuition/continuing education reimbursement programs, mentoring opportunities, flexible work arrangements, and Colleague Resource Groups.

About the Role Everest Global Services, Inc., part of the Everest Re Group Ltd, is seeking a dedicated Reinsurance Claims Operations Associate to join our Singapore office. This role is ideal for individuals who are seeking a rewarding opportunity in claims and reinsurance with a global organization.

Role purpose:

Working with our Global Claims Operations team, you will provide essential support to our International Reinsurance Claims team in a collaborative and growth-oriented environment.

Responsibilities include, but are not limited to the following:

• Receiving, indexing and distribution of claims correspondence, in all formats under different systems, to the appropriate parties
• Receiving new losses, verifying accuracy of information via coverage, and completing data entry of initial file setup
• Entering reserves, payments and other financial transactions, as required
• Performing quality review analysis of claims data for accuracy in accordance with established procedures and internal controls
• Document management and entering data in various reinsurance claims systems
• Providing operational support to Claims management, Claims technical staff and our internal and external customers / stakeholders
• Any other duties as directed

Qualifications, Education & Experience:

• Minimum Tertiary Diploma
• Minimum 1 year working experience in the insurance / reinsurance industry is a plus
• Proficiency in MS Office (i.e., Word, Excel, and PowerPoint) is required
• Familiarity with electronic document management applications (OnBase, P2P or B2B, SharePoint, etc.) is a plus
• Ability to read Chinese will be helpful

Knowledge, Skills & Competencies: 

• Strong written, verbal, and interpersonal communication skills
• Self-motivated and have the ability to work independently and in a collaborative team
• Detail-oriented with excellent organizational abilities, ensuring accuracy and identifying inconsistencies.
• Excellent time management skills with the ability to handle multiple tasks and prioritize effectively.
• Positive and adaptable, able to work effectively in a dynamic environment.

#LI-JW1

#LI-Hybrid

What if I don’t meet every requirement? At Everest we are dedicated to building an inclusive and authentic workplace. So, if you are excited about this role but your past experience doesn’t align perfectly with every element in the job description, we still encourage you to apply. You may be just the right candidate for this or other roles. Please let us know if you need any accommodations throughout the application or interview process.

Our Culture

At Everest, our purpose is to provide the world with protection. We help clients and businesses thrive, fuel global economies, and create sustainable value for our colleagues, shareholders and the communities that we serve. We also pride ourselves on having a unique and inclusive culture which is driven by a unified set of values and behaviors. Click here to learn more about our culture. 

• Our Values are the guiding principles that inform our decisions, actions and behaviors. They are an expression of our culture and an integral part of how we work: Talent. Thoughtful assumption of risk. Execution. Efficiency. Humility. Leadership. Collaboration. Inclusion and Belonging.
• Our Colleague Behaviors define how we operate and interact with each other no matter our location, level or function: Respect everyone. Pursue better. Lead by example. Own our outcomes. Win together.  

All colleagues are held accountable to upholding and supporting our values and behaviors across the company. This includes day to day interactions with fellow colleagues, and the global communities we serve. 

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