Claims Operations Assistant

Posted 6 Days Ago
Be an Early Applicant
Dallas, TX, USA
In-Office
Junior
Insurance
The Role
This role involves providing operational support in Claims, including data entry for loss notices and payments, team collaboration, training, and process improvements.
Summary Generated by Built In

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This position has responsibility for providing operational support to Claims staff.

Key Accountabilities/Deliverables:

  • Creation of Loss runs as requested by Underwriters and Brokers 

  • Creation of First Notice of Loss in Claim System – identifying correct policy, entering correct data, and sending Claims Acknowledgement 

  • Creation of Direct/Manual Claim Payments  

  • Subject Matter Expert of Claims Intake for Excess, Healthcare, Marine, MPL, Environmental, Crop 

  • Assist with work allocation 

  • Actively participate in monthly/weekly calls with team 

  • Provide Floor Support to New joiners 

  • Look for continuous process improvements and make recommendations as necessary   

  • Other duties designated by management  

  • In addition to the above key responsibilities, you may be required to undertake other duties from time to time as the Company may reasonably require.  

  • Carry out duties within our internal policies and procedures in accordance with applicable law, rules, regulation, good governance, and Core’s shared values, including putting clients at the heart of our business. 

Technical Knowledge and Understanding:

  • Knowledgeable and experienced in Claims Intake

  • Proficiency in standard software-Excel/Word/Outlook

Experience:

  • 2 years of related experience

  • Experienced with Duck Creek Claims Systems preferred

  • Able to properly handle multiple priorities in a fast-paced business environment without compromising quality 

  • Must have a proven ability to produce desired results. 

  • Proven ability to write and speak effectively and persuasively 

  • Excellent negotiation skills, with a focus on cost-effective, bottom-line results. 

  • Ability to be part of a team and to effectively work with others, internal and external 

Applicants must be authorized to work for any employer in the U.S.  We are unable to sponsor or take over work authorization sponsorship now or in the future for this position. 
#LI-Hybrid

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At Core Specialty, you will receive a competitive salary and opportunities for professional development and advancement.  We offer medical, dental, vision, and life insurances; short and long-term disability; a Company-match of 100% of a 6% contribution 401(k) plan; an Employee Assistance Plan; Health Savings Account, Flexible Spending Account, Health Reimbursement Account, and a wellness program

Top Skills

Duck Creek Claims Systems
Excel
Outlook
Word
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The Company
HQ: Cincinnati, Ohio
390 Employees

What We Do

Core Specialty, through its subsidiary insurers, offers a diversified range of property, casualty, and marine insurance products for small to mid-sized businesses. We have the capital to take on risk, the underwriting talent in place, decisive leadership team, infrastructure, and a proven track record of making things happen – fast! When you’re ready to solve your toughest insurance needs, we’re ready to get it done for you. We free customers up to focus on their business by taking the load of complicated specialty insurance off their hands. We break down the walls of bureaucracy to provide optimal underwriting solutions for brokers. We’re ready, equipped, and motivated to get the job done, efficiently and professionally, by empowering experts with what they need to move quickly on behalf of customers and their brokers. Our specialty focus is the essential part of our identity. It is at our core

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