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Multi-state commercial insurance carrier is seeking a Claims Operations Assistant to provide support to the Claims department and perform other office tasks as needs dictate, based in the Long Beach, NY location.
Key Accountabilities/Deliverables:
- Answers and initiates telephone calls and provide customer service as required
- Index policies to determine if a new claim needs to set up or if there is an existing claim forward the call to the correct Examiner.
- Sets up and enters new claims into claims management system.
- Inputs and reviews notes/diaries in claims management system as instructed.
- Order PR and order Appraisals.
- Reviews, prepares, creates, and/or sends letters, reports, and forms.
- Other activities/projects as assigned.
- Assist Clerical when needed.
Technical Knowledge and Understanding:
- Basic proficiency in Microsoft Office including Word, Excel, Outlook
Experience:
- High school diploma
- 6 months of clerical or customer service experience required
- Experience working within an insurance environment preferred
- Candidates with fluency in Spanish preferred
- Excellent oral and written communication skills
- Strong organizational skills
- Ability to work in a team environment
The expected pay range for the role is $48,000 - $50,000. The specific offer will depend on an applicant’s skills and experiences. The disclosed pay range estimate may also be adjusted for the applicable geographic differential for the location in which the position is filled.
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over work authorization sponsorship now or in the future for this position.
#LI-Hybrid
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At Core Specialty, you will receive a competitive salary and opportunities for professional development and advancement. We offer medical, dental, vision, and life insurances; short and long-term disability; a Company-match of 100% of a 6% contribution 401(k) plan; an Employee Assistance Plan; Health Savings Account, Flexible Spending Account, Health Reimbursement Account, and a wellness program
Skills Required
- High school diploma
- At least 6 months of clerical or customer service experience
- Excellent oral and written communication skills
- Strong organizational skills
- Ability to work in a team environment
- Basic proficiency in Microsoft Office, including Word, Excel, and Outlook
- Experience working within an insurance environment
- Fluency in Spanish
What We Do
Core Specialty, through its subsidiary insurers, offers a diversified range of property, casualty, and marine insurance products for small to mid-sized businesses. We have the capital to take on risk, the underwriting talent in place, decisive leadership team, infrastructure, and a proven track record of making things happen – fast! When you’re ready to solve your toughest insurance needs, we’re ready to get it done for you. We free customers up to focus on their business by taking the load of complicated specialty insurance off their hands. We break down the walls of bureaucracy to provide optimal underwriting solutions for brokers. We’re ready, equipped, and motivated to get the job done, efficiently and professionally, by empowering experts with what they need to move quickly on behalf of customers and their brokers. Our specialty focus is the essential part of our identity. It is at our core
