Claims Manager-Workers Compensation

Reposted 12 Days Ago
Be an Early Applicant
Calabasas, CA
In-Office
110K-160K Annually
Expert/Leader
Insurance
The Role
Oversees Claims department operations, develops strategic plans, leads claims settlements, manages team performance, and analyzes claims data for trends.
Summary Generated by Built In

Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group’s member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 35 specialty property and casualty operations, there are always opportunities here to learn and grow.

At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best.

At Republic Indemnity, we’ve been helping businesses in the western U.S. manage their Workers’ Compensation costs for over 50 years.  Headquartered in Calabasas, California with additional offices in San Francisco and San Diego, we write workers compensation primarily in CA with significant business in AK, AZ, NV, and other western states.  Whether it’s helping a broker, policyholder, injured worker, or a colleague, Republic is all about creating a clear way forward so people can reach their goals. If you share that vision, we’d love to talk with you about our exiting opportunity for Workers’ Compensation Sr. Claims Processing Technician.

https://www.republicindemnity.com/

This position will be based in California. We are open to remote candidates.

Essential Job Functions and Responsibilities

  • Oversees Claims department operations, optimizing workflows and ensuring high productivity.
  • Develops and implements strategic plans for the Claims department to align with business goals and objectives.
  • Leads the strategic oversight of claims settlements to confirm coverage and determine liability, compensability, and damages.
  • Advises team members on claim file management including settlement and reserving strategies. Analyzes claims data to identify trends, assess performance, and provide regular reports to senior management.
  • Establishes reserves and provides insights or reports to Corporate Claims or senior management.
  • Performs other duties as assigned.

Job Requirements

  • Education: Bachelor’s Degree in Business Administration, Risk Management and Insurance, Finance, or a related field or equivalent experience.
  • Experience: Generally, a minimum of 9 years of experience in property and casualty claims handling, including a minimum of 4 years leadership experience. Completion of or continuing progress toward a professional designation preferred, such as Associate in Claims (AIC).
  • Scope of Job/Qualifications: Typically manages 2 or more reports. Implements policies, procedures, and strategies under the direction of management. Leads and mentors Claims Representatives, ensuring they achieve excellence in their roles. Serves as a resource on insurance policy and claims handling procedures. Responsible for identifying opportunities for process improvements and implementing best practices to enhance efficiency and service quality. Responsible for performance and coaching of staff and decisions regarding talent selection, development, and performance management. Ensures new members of the team receive proper training.

Company:

RICA Republic Indemnity Company of America


Salary Range:

$110,000.00 -$160,000.00

Benefits:

Compensation varies by role, position level, and location. Individual pay is influenced by skills, education, training, certifications, experience, and the role's scope and complexity, along with business needs.


We offer a competitive Total Rewards package, including medical, dental, and vision plans starting on day one, PTO, paid holidays, commuter benefits, an employee stock purchase plan, education reimbursement, paid parental leave/adoption assistance, and a 401(k) plan with company match. These benefits are available to eligible full-time and part-time employees.


Your recruiter can provide more details about our total rewards and specific compensation ranges during the hiring process.

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The Company
HQ: Cincinnati, OH
4,738 Employees

What We Do

Based in Cincinnati, Ohio, the operations of Great American Insurance Group are engaged primarily in property and casualty insurance, focusing on specialty commercial products for businesses. We have more than 30 specialty property and casualty insurance businesses, and in 2021, approximately 50% of our gross written premium in our property and casualty operations was generated by business units with a Top 10 market ranking.

Great American Insurance Company has received an "A"​ (Excellent) or higher rating from the AM Best Company for more than 110 years (most recent rating evaluation of "A+"​ (Superior) affirmed December 3, 2021). The members of Great American Insurance Group are subsidiaries of American Financial Group, Inc. (AFG), also based in Cincinnati, Ohio.

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