NJM Insurance Group’s Claims & Medical Services Analytics group is seeking a Claims Insights Analyst. The Claims Insights Analyst applies a strong understanding of data sources and associated business processes to provide management with research, analysis and insights in support of departmental strategies and goals.
This position will perform analysis on large and diverse sets of data to tell compelling stories through presentations, dashboards and visualizations to drive strategic decision making. The Claims Insights Analyst is a highly motivated, creative self-thinker and has a good sense for interpreting and communicating the “why” behind the data and application to the business.
Job Responsibilities:
- Develop intelligent insights from analysis of both quantitative and qualitative data, testing hypotheses, running exploratory analysis and identifying trends in support of business strategies and goals. Translate results/findings into clear and concise presentations for management and assist in the development of plans for corrective action. Develop and enhance KPI dashboards, analytics and reports to monitor performance to create a comprehensive view of the business.
- Collaborate with cross-functional business teams and Data Engineers to fully understand the meaning, business rules and structure of required data and ensure alignment and consistency of data to support the end-to-end journey. Partner with the department Business Stakeholders to identify, plan and prioritize source system improvements that facilitate data analytics.
- Expand understanding/knowledge of business data sources and competitive environments. Scan the market to understand key trends impacting markets, customers, products, services and operational processes.
- Comply with Data Governance standards and guidelines for data definition, quality, accuracy, completeness, availability and security to encourage data integrity and conformance.
Required Skills & Experience:
- 3+ years writing queries (T-SQL).
- 3+ years using business intelligence tools (Power BI, SSRS, SAS, Excel).
- 1+ years using scripting languages (Javascript, Python, R) preferred.
- BS from a 4-year accredited college/university in related field (Statistics, Mathematics, Business Intelligence, Finance etc.) or equivalent experience.
- Strong analytical aptitude with the ability to turn raw data into presentations containing insights and visualizations that are critical in making strategic business decisions.
- Strong business and technical knowledge with the ability to balance multiple priorities in a fast-paced work environment.
- Knowledge of property and casualty insurance industry data and the Guidewire product (ClaimCenter, PolicyCenter, BillingCenter, ContactCenter) suite.
- Strong verbal and written communication skills.
- Ability to read and understand data models.
Compensation: This role may be filled at an Associate Insights Analyst, Insights Analyst, or Senior Insights Analyst level based on skills, experience and credentials.
Associate Insights Analyst: $68,711 - $90,977
Insights Analyst: $79,129 - $120,315
Senior Insights Analyst: $98,936 - 150,540
Compensation: Salary is commensurate with experience and credentials.
Pay Range: $0-$0Eligible full-time employees receive a competitive Total Rewards package, including but not limited to a 401(k) with employer match up to 8% and additional service-based contributions, Health, Dental, and Vision insurance, Life and Disability coverage, generous PTO, Paid Sick Leave, and paid parental leave in addition to state-mandated leave. Employees may also be eligible for discretionary bonuses.
Legal Disclaimer: NJM is proud to be an equal opportunity employer. We are committed to attracting, retaining and promoting a diverse and inclusive workforce that is fully representative of the diversity that exists in the communities in which we do business.
Top Skills
What We Do
NJM is among the Mid-Atlantic's leading property and casualty insurers. Founded in 1913, NJM's mission is to provide value-based insurance solutions to its policyholders with the highest levels of service, integrity, and financial stewardship. The Company operates in a mutual fashion for the exclusive benefit of its policyholders. Headquartered in West Trenton, NJ, with offices in Hammonton and Parsippany, NJM employs nearly 2,500 workers.
- 2019-2023 Forbes Best In-state Employer (Ranked #11 out of 89 NJ employers in 2023)
- 2018, 2019, 2020, 2021, certified by J.D. Power for providing "An Outstanding Auto Claims Experience" for personal lines customers*
- 2018, 2019, & 2020 Clearsurance Customers’ Choice Top Ranked Insurance Companies
- 2021 American Heart Association Gold Level Workplace Health Achievement
- 2020 American Heart Association Silver Level Workplace Health Achievement
- 2019 Forbes Best Mid-size Employers in the country
*J.D. Power Auto Claims Certification Program℠ recognition is based on successful completion of an audit, exceeding a customer experience benchmark through a survey of recent claims servicing interactions, and a Financial Strength rating. For more information, visit jdpower.com.
