Claims Insight Analyst, Intern (Business Insight Analyst, Intern)

Consider joining NJM’s 2026 Paid Summer Intern Program!  This is a robust program that includes:

• Lunch with our leaders

• Meaningful work where you are a contributor and collaborator

• Team Intern Project: Researching and presenting a business question to our top leaders

• Leader Presentations: Insurance Industry, Key Departments and how they work and more

• Informational interviews in areas you want to learn more about.

• Intern Fun:

  • Night at the Trenton Thunder Game

  • Volunteer activities to give back to the community in which we serve

  • Networking events

  • Team building games

Here is what our interns said about us!

John: “NJM is a place to learn and grow. The community is truly special.”

Kyle: “I cannot recommend this internship enough to other students! The SIU internship has become a cornerstone of my professional and academic development and has laid a foundation for my future endeavors.”

Maggie: “People are here to help, and we are here to learn.”

Joe: "I truly cannot imagine having interned at someplace other than NJM over the past year. I consider myself so extremely lucky to have had this excellent opportunity!"

Overview

NJM Insurance Group’s Claims Analytics Department is seeking a Claims Insights Analyst Intern (the official NJM Title is Business Insights Analyst, Intern). This role will work with various levels of management to support the development of a data- driven culture by empowering users through the use of data and analytics to drive business decisions by continuously monitoring and analyzing key performance metrics to ensure targets and goals are being met.

The candidate will participate in a range of analytical and data analysis activities which will deliver proactive, actionable insights that anticipate trends, identify risks, and empower business leaders to make informed, timely decisions that improve efficiency, reduce operational friction, and enhance customer experience.

RESPONSIBILITIES:

• Review and report on loss activity within assigned line of business.
• Provide insights and trends in the industry.
• Generate regular reporting on key performance indicators.
• Lead strategic projects in support of Claims Operations and assist in preparing presentations for business leaders.
• Develop competitive models and analysis utilizing data and analytical skills resulting in dashboard and ad hoc reports.
• Compiles, cleans, organizes, and analyzes complex data to understand and communicate business results.
• Conduct presentations as required.
• Review analysis results with business leaders, providing insights into results relative to expectations.
• Performs other duties as assigned.

QUALIFICATIONS:

• Cumulative GPA 3.0 or higher
• Familiarity in data science tools and available systems (Python,SQL, SAS, PowerBi or similar, Office suite) is a plus.
• Rising Junior or Senior; currently enrolled in a bachelor’s or master’s degree program.
• Preferred degree programs: Mathematics, Statistics, Finance, Business, Economics, IT, or related field.
• Excellent analytical and problem-solving abilities
• High level of intellectual curiosity
• Ability to drive strategic direction and take initiative
• Effective communicator (verbal and written)
• Demonstrated innovative thinking
• Strong attention to detail
• The desire to work collaboratively in a team environment

The Claims Insight Analyst, Intern position can pay $21-$23.

Legal Disclaimer: NJM is proud to be an equal opportunity employer. We are committed to attracting, retaining and promoting a diverse and inclusive workforce that is fully representative of the diversity that exists in the communities in which we do business.