As a Claims Examiner, you will play a key role in managing casualty claims from investigation through resolution. This position combines analytical thinking, decision-making, and negotiation to ensure fair and timely claim outcomes. You’ll work closely with experienced claims professionals and legal partners while handling a diverse portfolio, including litigated claims. This is a great opportunity to grow your expertise in a fast-paced, team-oriented environment that values learning and career development.
What You’ll Do- Manage a variety of casualty claims under the guidance of a Claims Supervisor
- Conduct and coordinate investigations across all phases of the claims process
- Evaluate liability and exposure to develop effective resolution strategies
- Analyze policy coverage, make determinations, and draft clear coverage correspondence
- Communicate claim decisions and updates with policyholders and key stakeholders
- Maintain accurate, detailed, and timely documentation within claim files
- Oversee litigated claims by appointing and managing defense counsel
- Drive claims and litigation toward efficient and fair resolution
- Participate in mediations, settlement discussions, and trials as needed
- Bachelor’s degree in Business, Risk Management, or a related field
- 2+ years of experience handling commercial general liability claims involving bodily injury and property damage
- Strong analytical, problem-solving, and decision-making skills
- Excellent written and verbal communication abilities
- Experience managing litigated claims and working with defense counsel
- Ability to analyze medical records, contracts (including risk transfer provisions), property damage estimates, and litigation documents
- Strong organizational and time management skills with the ability to multitask
- Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)
- A collaborative mindset with strong negotiation skills
Adjuster licenses or industry designations are a plus.
Why You’ll Love Working at Kinsale- Competitive Pay & Bonus Opportunities – Rewarding performance and initiative.
- Comprehensive Benefits – Health, dental, and vision insurance with up to $3,600 (individual) or $6,800 (family) in HSA contributions per year.
- Work-Life Balance – Generous paid time off including 22 days of PTO and 10 paid company holidays.
- Career Growth – Clear promotion paths, mentorship, and ongoing professional development.
- Retirement & Security – Up to 6% matching 401(k) contributions on base salary and bonus, standard life insurance, and disability coverage.
- Continuous Learning – Annual $3,000 reimbursement for educational training and certifications.
Kinsale values strong financial responsibility. A credit check may be conducted as part of the selection process for roles that require sound judgment and trustworthiness.
Ready to Apply?If you’re a detail-oriented claims professional who thrives in a collaborative and fast-paced environment, this is your opportunity to grow your career with Kinsale Insurance. Join a company that values innovation, excellence, and continuous learning.
Apply today and take the next step in your career!
Equal Opportunity EmployerThis employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Skills Required
- Bachelor's degree in Business, Risk Management, or a related field
- 2+ years of experience handling commercial general liability claims
- Strong analytical, problem-solving, and decision-making skills
- Excellent written and verbal communication abilities
- Experience managing litigated claims and working with defense counsel
- Ability to analyze medical records, contracts, and litigation documents
- Strong organizational and time management skills
- Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)
- Adjuster licenses or industry designations
What We Do
Kinsale Insurance is an excess and surplus (E&S) lines insurance company located in Richmond, VA specializing in hard-to-place property, casualty, and specialty risks. Our products are distributed nationwide through appointed surplus lines brokers. We target small-to-midsized accounts and have the flexibility to offer terms for businesses with poor loss histories, high-risk venues, and new or high-hazard operations. Every customer receives high-quality, high-touch customer service and innovative, personalized solutions from us for every account. In each corner of our operation, from underwriting to technology and everything in between, we take ownership of every step of the process by doing as much as possible in-house. Kinsale is focused on creating a team-centered, results-driven work environment that is constantly growing, making progress toward our goals, and reaching new milestones at every checkpoint. Our culture rewards the doers: people who seek new opportunities, take initiative, and challenge the status quo. Our newly constructed building helps improve face-to-face collaboration and allows our employees to work as a team, and we prioritize opportunities to develop those team members and their skillsets. Learn more about Kinsale’s offerings by visiting our website: kinsaleins.com
