Claims Coordinator

Posted Yesterday
Be an Early Applicant
6 Locations
In-Office or Remote
48K-102K Annually
Junior
Fintech • HR Tech • Insurance • Consulting
The Role
Provide administrative and operational support for litigation and claims by onboarding and tracking cases, maintaining files and case systems, processing invoices, coordinating with internal and external stakeholders, supporting audits, and ensuring documentation accuracy and compliance.
Summary Generated by Built In
Company:Torrent

Description:

We are seeking a talented individual to join our team at Torrent. This role will be based in Kalispell, or can be performed Remotely Nationwide.

This position provides administrative and operational support to the litigation function by coordinating the handling of litigated claims, subpoenas, official complaints, subrogation requests, and audit-related activities. The Litigation Coordinator supports the Litigation Manager in ensuring cases are appropriately onboarded, documented, tracked, and processed in a timely and accurate manner. The role serves as a point of coordination among internal teams, clients, attorneys, FEMA/NFIP, and other external stakeholders to support effective communication, compliance, and workflow management throughout the litigation process

We will count on you to:

  • Coordinate onboarding of new litigation matters, including confirming assignment, notifying stakeholders, distributing claim documentation to defense counsel, and identifying applicable policies and coverages.

  • Maintain accurate litigation files, case tracking systems, and related documentation, ensuring records are complete, organized, and accessible.

  • Process monthly litigation invoices, including onboarding, review, filing, FEMA submission, status tracking, and coordination of payment issuance.

  • Assist with the development, implementation, and maintenance of standard operating procedures, templates, and correspondence for litigation and claims coordination.

  • Serve as a liaison among legal teams, finance, external agencies, clients, underwriters, and other parties to support efficient communication and compliance.

  • Support audit preparation by organizing, compiling, and submitting requested documentation and reports within required timelines.

  • Review claims reports, documentation, and system information for accuracy, completeness, and compliance with established service standards.

  • Monitor deadlines and incoming communications, prioritize workload, follow up on missing documentation, and conduct research to support claims analysis and resolution.

What you need to have:

  • Strong written and verbal communication skills with the ability to maintain confidentiality and use sound judgment when handling sensitive information

  • Excellent organizational skills and attention to detail

  • Ability to independently identify, manage, and prioritize multiple deadlines in a fast-paced, deadline-driven environment

  • Proficiency in Microsoft Word, Excel, Outlook, and Teams

What makes you stand out:

  • Bachelor’s degree or equivalent relevant experience

  • Prior claims experience, including experience in claims or insurance litigation

  • NFIP experience

Why join our team:

  • We help you be your best through professional development opportunities, interesting work and supportive leaders.

  • We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact on colleagues, clients and communities.

  • Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Marsh Risk is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Marsh Risk, visit marsh.com, or follow us on LinkedIn and X.

Torrent offers a connected culture of talented, inspired individuals, and a work environment where colleagues can grow and succeed. At Torrent, your voice is heard, your skills are sharpened and your ambitions nurtured. We value diversity in thought and background and are looking for individuals who are up for the challenge of creating insurance experiences of the future. If that’s you, join us on our journey. Torrent Technologies is the leading flood insurance solutions provider in the US. Its integrated suite of business software platforms along with simplified private flood insurance, and customer-focused service and support solutions, have revolutionized the flood insurance landscape. Torrent is recognized for our deep flood insurance expertise and advanced technology capabilities. We provide market leading service and administration to Write Your Own (WYO) insurance companies and agents including direct access to both the National Flood Insurance Program (NFIP) and innovative private insurance products.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting [email protected].

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

#Torrent

The applicable base salary range for this role is $48,000 to $102,400.

The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.

Skills Required

  • Strong written and verbal communication skills
  • Ability to maintain confidentiality and use sound judgment when handling sensitive information
  • Excellent organizational skills and attention to detail
  • Ability to independently identify, manage, and prioritize multiple deadlines in a fast-paced, deadline-driven environment
  • Proficiency in Microsoft Word
  • Proficiency in Microsoft Excel
  • Proficiency in Microsoft Outlook
  • Proficiency in Microsoft Teams
  • Bachelor's degree or equivalent relevant experience
  • Prior claims experience, including claims or insurance litigation
  • NFIP experience

Marsh McLennan Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Marsh McLennan and has not been reviewed or approved by Marsh McLennan.

  • Leave & Time Off Breadth Leave offerings are described as generous, including sizable PTO, paid holidays, paid sick days, and additional time off such as paid volunteer time and “Summer days.” These time-off benefits are portrayed as a standout part of the overall rewards package.
  • Healthcare Strength Healthcare coverage is characterized as comprehensive, spanning medical, dental, and vision options, with additional supports like disability and life insurance and access to mental health resources and an EAP. The breadth of plan options is positioned as a core strength of the benefits package.
  • Retirement Support Retirement benefits are framed as solid, with 401(k) programs and employer matching frequently highlighted alongside other financial programs. Stock purchase options are also referenced as an additional wealth-building component of the total rewards mix.

Marsh McLennan Insights

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The Company
HQ: New York, NY
78,000 Employees
Year Founded: 1871

What We Do

Marsh McLennan (NYSE: MMC) brings together nearly 78,000 experts in risk, strategy, and people across Marsh, Guy Carpenter, Mercer, and Oliver Wyman, serving clients in over 130 countries. Marsh enables enterprise worldwide by helping clients manage risks, transforming uncertainty into opportunity. Guy Carpenter helps clients grow profitably with reinsurance broking expertise, advisory services, and advanced analytics. Mercer helps organizations advance the health, wealth, and careers of their most vital asset — their people. Oliver Wyman’s expertise in strategy, operations, risk, and organization transformation changes what is possible for our clients, their industries, and society. Together, we combine a unique range of capabilities to help our clients solve problems, seize opportunities, and build lasting success in increasingly complex operating environments.

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