Claims Business UAT_TL

Posted 3 Days Ago
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Noida, Gautam Buddha Nagar, Uttar Pradesh, IND
Hybrid
Senior level
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
At MetLife, we’re a purpose-driven company that helps our customers build a more confident future.
The Role
Lead UAT and manual testing for insurance applications: write and execute test scenarios/cases, manage defects (Azure), prepare test data, mentor team members, report results, and support automation and basic AI initiatives.
Summary Generated by Built In
Description and Requirements
Manual Testing
Position Title: Team Leader
Reports to (Responsibility Level): Unit Manager/Manager
Supervises: NA
Location:
Noida
Global Grade:
GG10
Complexity: C4T5
PID/s Load Mapping:
Position Summary
Testing Insurance applications and support UAT with good Insurance domain knowledge
  • Knowledge of STLC and SDLC
  • Knowledge of Agile and traditional methodologies and basic AI understanding
  • Writing test scenarios/test cases (Functional, System, Integration, and UAT)
  • Perform and Support Manual testing and knowledge of Automation testing
  • Defect Management (Any defect management tool preferably Azure)
  • Perform and support data setup activities and preparation of test data
  • In depth knowledge of Microsoft Excel (macros, VLOOKUP, etc.)
  • Working awareness of other MS applications (word, PowerPoint, etc.)
  • Good in verbal and written communication
  • Should be able to do client communication
  • Should be good in monitoring and mentoring team
  • Knowledge of AI, Automation

Job Responsibilities
• Test bed Preparation (test scenarios, test scripts, test data, loading them in Azure)
• Creating test scenarios / test cases that map to Good Data, Bad Data and No Data points
• Executing test scripts (Manual and/or Automated)
• Logging Defects in Azure and maintaining Defect Management
• Collation of test results and preparing sign off related documentation
• Ability to work with Excel and Access to work with large data sets, predominantly to prepare test data
• Understanding/analysis of the requirement (BRD/Use case/Feature/User Story)
• Good analytical skills and well-versed in documentation and communication
• Familiarity with different file formats; text, csv, dat - ability to convert and manipulated files.
• Good knowledge of Agile methodology and Automation testing tools - Selenium, TOSCA etc
• Understanding and knowledge of AI
• Daily and weekly reporting
Education, Technical Skills & Other Critical Requirement
Education
Graduate/Post Graduate in Computer Applications / Computer Science (B.Tech./B.E./BCA/MCA)
Experience
(In Years)
Minimum 4-6 years relevant experience
Technical Skills
• Insurance domain knowledge
• Testing knowledge - writing test cases, scenarios, preparing test plans, estimation,
• testing (functional, Integration, System, UAT),
• Defect Management (Any defect management tool)
• In depth knowledge of Microsoft Excel (macros, VLOOKUP, etc.)
• Working awareness of other MS applications (word, PowerPoint, etc.)
• Should be very good in written and verbal communication
• Should be very good in Client Interaction
• Good Analytical and Logical Reasoning skills
• Proactive in taking initiatives
• Good Problem resolution skills
• AI working knowledge
• Automation knowledge and tools exp
Other Critical Requirements Like Voice/ Non-Voice for Insurance Ops
Preferable ISTQB, Any SAFe certification, GH300
About MetLife
Recognized on Fortune magazine's list of the "World's Most Admired Companies" and Fortune World's 25 Best Workplaces™, MetLife, through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we're inspired to transform the next century in financial services. At MetLife, it's #AllTogetherPossible . Join us!
#BI-Hybrid

Skills Required

  • Graduate/Post Graduate in Computer Applications / Computer Science (B.Tech/B.E./BCA/MCA)
  • Minimum 4-6 years relevant experience in testing/UAT
  • Insurance domain knowledge
  • Hands-on Manual testing and understanding of Automation testing
  • Experience writing test scenarios/cases, test plans, estimations (Functional, Integration, System, UAT)
  • Defect management experience (using Azure or similar tools)
  • Strong Microsoft Excel skills (macros, VLOOKUP) and ability to handle large datasets
  • Working knowledge of Microsoft Word and PowerPoint
  • Experience with Microsoft Access and data preparation for testing
  • Familiarity with file formats and data manipulation (text, csv, dat)
  • Experience with automation tools such as Selenium, TOSCA (or similar)
  • Basic AI understanding / AI working knowledge
  • Good verbal and written communication and client interaction skills
  • Experience mentoring, monitoring and reporting to stakeholders
  • Preferable: ISTQB, Any SAFe certification, GH300

What the Team is Saying

Chelsea
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Laura
Bill
Jing Huang
Sara Strauch
Dan Xiao
Cara Mootz
Cara Mootz
Naren Peri
Patricia Hixson
Jing Huang
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Pete Clarke
Erica Provido
Rene Rivera
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The Company
HQ: New York, NY
43,000 Employees
Year Founded: 1868

What We Do

We're honored to be No. 10 on Great Place to Work's World's Best Workplaces and recognized in the Fortune 100 Best Companies to Work For® list in 2025. At MetLife, we're leading the global transformation of an industry we’ve defined for over 157 years. At MetLife, every innovation and line of code is a lifeline for our customers and their families—from victims of natural disasters to people living with disabilities and beyond. With operations in more than 40 markets and leading positions across the globe, MetLife fosters an inclusive culture where our people are energized and inspired to deliver for our customers and communities. Join our remarkable journey—one in which you help write the next century of innovation in financial services—because with MetLife, making the world a better place is All Together Possible.

Why Work With Us

At MetLife, you’ll be working for a company whose purpose is to help customers throughout their life’s journey, and often in their most critical time of need. You’ll be a part of developing leading-edge platforms that will have a lasting impact on the lives and well-being of tens of millions of customers.

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About our Teams

MetLife Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

MetLife's current workplace policies classify roles as Office, Hybrid or Virtual based on the nature of work, encouraging new ways of working together

Typical time on-site: Flexible
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