Job Summary
Responsible for providing support and expertise as needed while assisting the Claims Management in overseeing all operations and functions; for assisting Claims Adjusters in sending mail, ordering supplies and other duties as assigned.
Job Responsibilities
- General handling of claims mail (open, date stamp, scan)
- Send checks with documents certified mail or overnight for Claims Department
- Order supplies required for the Claims Department
- Maintain and organize Claims Area printers
- Assist in preparing reproductions of documents
- Organizing events as needed.
- Perform routine office support tasks as assigned
- Assist any Claim employee who works from home with mail and printed items
- Attend and participate in departmental meetings
- Support, train, develop, and as act as a backup to other areas such as the mail room
- Abide by all company or department policies
- Perform other duties as assigned by Claims Management
Job Qualifications
Formal Education & Certification
Associate or bachelor’s degree required.
Must possess or have the ability to obtain a notary public license within six months of hire.
Knowledge & Experience
Prior office and/or Customer Service experience preferred.
Experience working with Microsoft Office products.
Skills & Competencies
- Communication and analytical ability at a level to interact with associates, managers, agents and vendors.
- Demonstrate team building and coordination skills.
- Must possess strong interpersonal skills and the ability to present critical information to Senior Management.
- Ability to manage multiple priorities and work independently.
- Must meet company guidelines for attendance and punctuality and professional appearance/decorum.
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What We Do
Founded in 1998, AssuranceAmerica provides basic, low limits property and casualty insurance coverage to the private automobile segment through a network of over 4,000 highly professional independent agents.
