Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.
Job DescriptionTo assess and adjust losses of complex claims for Standard Insurance Limited, South Africa, to deliver effective and efficient world class customer service and excel in operation, financial and service requirements. To manage, control and attend to contractor audits, authorisations over-mandate, upfront assessments, customer complaints and enforce correct interpretation of the Homeowners insurance policy with panel service providers and clients.
QualificationsType of Qualification: Degree
Business Commerce, Civil Engineering, Construction and Physical Planning
Experience Required
The job requires an incumbent with minimum 5 years experience as a Building Assessor.
Minimum 3 years experience within the Short-Term Insurance Industry would be required.
Behavioural Competencies:
- Developing Expertise
- Upholding Standards
- Adopting Practical Approaches
- Articulating Information
- Team Working
- Taking Action
- Checking Details
- Resolving Conflict
- Providing Insights
- Producing Output
- Meeting Timescales
- Managing Tasks
Technical Competencies:
- Claims Knowledge and Management
- Client Acceptance & Review
- Insurance Principles
- Insurance Products & Services
- Quant Skills
- Risk Perception & Assessment
- Underwriting and Pricing Risk
- Underwriting Management
- Business Administration Skills
- Data Management (Administration)
- Records and Archive Management
- Written Communication
Skills Required
- Degree in Business Commerce, Civil Engineering, Construction or Physical Planning
- Minimum 5 years experience as a Building Assessor
- Minimum 3 years experience within the Short-Term Insurance industry
- Claims knowledge and management
- Client acceptance and review skills
- Understanding of insurance principles, products and services
- Risk perception and assessment skills
- Underwriting and pricing risk / underwriting management knowledge
- Business administration and data/records management skills
- Strong written communication
Standard Bank Group Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Standard Bank Group and has not been reviewed or approved by Standard Bank Group.
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Leave & Time Off Breadth — Leave options span vacation, study, parental, compassionate/family responsibility, sick/short‑term incapacity, sabbatical, recognition and optional unpaid leave, subject to country practices. This breadth provides flexibility to manage family, study, health, and rest needs.
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Healthcare Strength — Core protection includes medical cover and death/incapacity insurance, with many markets offering permanent health insurance and optional life/funeral or gap‑cover add‑ons. Wellness and counselling programs further strengthen day‑to‑day health support.
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Fair & Transparent Compensation — Formal remuneration materials emphasize equal pay for work of equal value, structured market alignment, and pay‑equity analyses alongside clawback/forfeiture provisions. This governance signals predictable, fairness‑oriented pay practices.
Standard Bank Group Insights
What We Do
As a brand with a legacy of 161 years in Africa, we have a deep understanding and belief in the boundless opportunities that this continent presents. Our vision extends beyond mere geography; it encompasses a profound recognition of the potential for growth that resonates within our people, customers, entrepreneurs, and all who share our unwavering commitment and passion for investing in Africa. With a presence in 20 countries across sub-Saharan Africa, we have cultivated a diverse community of the most skilled, innovative, and creative minds in the industry. Our purpose is to drive Africa's growth, acting as a catalyst for inclusive and sustainable economic development in the regions we serve. We strive to improve the lives of our fellow Africans by conducting business in an ethical and responsible manner. As a trusted partner, we consistently set higher standards and aspire to become better with each endeavour. We are more than just a banking institution; we are a driving force behind Africa's growth. Join us on this transformative journey. Together, we have the collective power to propel Africa into the future, making tangible progress for all who proudly call Africa home.
