Claims Appr-Hvy Equip/Lg Trk

Responsible for controlling loss expenses by monitoring the handling of physical damage claims to ensure quality, service and cost effectiveness. Conducts re-inspections to assure accuracy and resolves conflicts from the original inspection. Supervises and/or handles difficult material damage appraisals or claims specific to heavy equipment and large trucks that typically have high loss amounts. Assures prompt, accurate and cost effective processing. Monitors materials damage loss controls. Operates drive-in claim services to ensure quality service and control loss expenses. Responsible for handling large loss claims.

What You'll Do:

As an Appraiser for Large Trucks & Heavy Equipment, you will:

• Supervise and/or manage complex material damage appraisals for claims specific to heavy equipment and large trucks that typically have high loss exposures. Adhere to state-specific compliance issues for assigned jurisdictions.
• Evaluate losses and prepare or audit a damage appraisal, estimating the repairs needed for items such as labor costs, actual cash value, calculations, parts, and repairs prices.
• Conduct vehicle damage re-inspections of staff and independent appraisers to ensure accuracy and resolve any conflicts arising from the original inspection. Review documentation of total loss estimates to determine if vehicle is repairable.
• Review, monitor, and control estimates, expenses, and services of independent appraisers and direct repair facilities. Review and authorize payment of independent appraiser expenses.
• Negotiate salvage with vehicle dismantlers.

ADDITIONAL RESPONSIBILITIES:

• Obtain and maintain state adjuster/appraiser licenses as required.
• Maintain contact within the automotive repair industry, periodically visit repair facilities, vehicle dismantlers, and specialized facilities in order to stay current with evolving practices and technologies.
• Monitor and control expenses related to salvage operations.
• Review subrogation demands.
• Provide training and orientation to new field and/or inside claim staff on material damage inspections, appraisals and procedures and provides technical advice relating to heavy equipment and large trucks.
• Resolve complaints from policyholders, claimants, or state insurance departments concerning material damage losses.
• May operate the drive-in claim service in some locations.
• May provide back up to claims manager.
• Oversee appraisal clause files.
• Perform other job-related duties as assigned from time to time.

What it Takes:

• Bachelors Degree or equivalent work experience.
•  Minimum 5 years of related work experience.
• Demonstrated subject matter expertise on one or more specialized vehicle classes or types.

What You'll Receive 

At Sentry, your total rewards go beyond competitive compensation. Below are some benefits and perks that you’ll receive. 

• Sentry is happy to offer flexibility through a scheduled Hybrid work model. Monday and Friday work from home if you choose to, Tuesday through Thursday you’ll work in office.  

• As a Sentry associate, you will have an in-office workspace and materials for your home office. In addition to the laptop, you will receive prior to your start, Sentry will provide equipment for your home office.  

• 401(K) plan with a dollar-for-dollar match on your first eight percent, plus immediate vesting to help strengthen your financial future. 

• Continue your education and career development through Sentry University (SentryU) and utilize our Tuition Reimbursement program. 

• Generous Paid-Time Off plan for you to enjoy time out of the office as well as Volunteer-Time off. 

• Group Medical, Dental, Vision, Life insurance, Parental leave, and our Health and Wellness benefits to encourage a healthy lifestyle.  

• Well-being and Employee Assistance programs.  

• Sentry Foundation gift matching program to encourage charitable giving. 

About Sentry 

We take great pride in making Forbes’ list of America’s Best Midsize Employers. A lot of different factors go into that honor, many of which contribute to your job satisfaction.  

Our bright future is built on a long track record of success. We got our start in 1904 and have been helping businesses succeed and protect their futures ever since. Because of the trust placed in us, we’re one of the largest and financially strongest mutual insurance companies in the United States. We’re rated A+ by A.M. Best, the industry's leading rating authority. 

Our headquarters is in Stevens Point, Wisconsin, with offices located throughout the United States. From sales to claims, and information technology to marketing, we enjoy a rewarding and challenging work environment with opportunities for ongoing professional development and growth.  

Get ready to own your future at Sentry. Opportunities await!  

Talent Acquisition Specialist

Donna Paschall

Equal Employment Opportunity

Sentry is an Equal Opportunity Employer. It is our policy that there be no discrimination in employment based on race, color, national origin, religion, sex, disability, age, marital status, or sexual orientation.