Claims Analyst

Posted 11 Days Ago
Be an Early Applicant
Singapore, SGP
In-Office
Mid level
Logistics • Transportation • Energy • Financial Services
The Role
Analyze charterparty and sale contracts, shipping documents, demurrage, and related claims. Compute and review claims, negotiate settlements with shipowners and counterparties, coordinate with internal business teams, report outstanding positions to management, and monitor industry developments and relevant case law. The role requires careful commercial analysis, strong communication, relationship management, and the ability to work under pressure in a fast-paced trading environment.
Summary Generated by Built In
Company Description

Vitol is a leader in energy and commodities. Vitol produces, manages and delivers energy and commodities to consumers and industry worldwide. In addition to its primary business of trading, Vitol is invested in infrastructure globally, with $13+billion invested in long-term assets.

Vitol’s customers include national oil companies, multinationals, leading industrial companies and utilities. Founded in Rotterdam in 1966, today Vitol serves its customers from some 40 offices worldwide. Revenues in 2025 were $343bn.

Find out more at vitol.com

    Job Description

    • Analyse charterparties and all related shipping documents and create and compute demurrage and shipping-related claims with shipowners;
    • Review charterparty related demurrage and shipping costs claims received;
    • Analyse sale contracts and all related documents (including GTCs) and create and compute demurrage and shipping related claims with counterparties, including suppliers, receivers and terminals;
    • Review demurrage and sales contract related demurrage and shipping costs claims received;
    • Counter and negotiate settlements; Liaise with the internal business where required;
    • Develop and maintain strong relationships both with counterparties and with the internal business;
    • Assist in regularly reporting outstanding positions to Management;
    • Keep abreast of industry developments and legal case law to ensure charterparty and/or trading terms are relevant and updated.

    Qualifications

    • At least 3 years of working experience in demurrage/ claims (ideally in both charterparty and sale contract claims) handling the whole spread of demurrage claims across the full value range
    • Tertiary education - Polytechnic Diploma and above
    • Recent graduates with at least a Diploma in Maritime studies or equivalent are welcome to apply  
    • Have the right to work in Singapore
    • Analytical, numerate, hardworking and proactive
    • Meticulous with an eye for details
    • Open to embracing AI tools and technologies to drive efficiency in day-to-day tasks. 
    • Good communication skills, both oral and written
    • Able to work in a team and independently
    • Able to work in a fast-paced environment and under pressure

    Additional Information

    Please include in your application an explanation on how your skills, experience, and interests make you a strong fit for this role.

    Additional considerations:

    • Able to work in a high-pressure trading environment
    • Have a strong sense of accountability and ownership of key deliverables
    • Be comfortable undertaking new concepts and ideas associated with a fast-paced, dynamic business
    • Demonstrate the ability to both understand the ‘big picture' and have a willingness to ‘dig into the details'
    • Demonstrate the ability to clearly communicate accounting concepts to senior management and translate them in terms of the commercial business
    • Continually assess, challenge, and improve processes
    • Earn the trust of others by continuously demonstrating the ability to follow-through
    • Be curious, creative, and up for a challenge
    • Effectively communicate with other departments/ external counterparties (written and verbal)

    Vitol Asia is committed to providing equal opportunities to all staff. 

    Globally, Vitol seeks to conduct its business in accordance with the UN Global Compact’s ten principles, including those on human rights, one of which is to “Ensure a diverse and inclusive work place, where possible, free from discrimination regardless of age, gender, race, cultural heritage, ethnicity, sexual orientation, religion or disability.”

    Only successful candidates will be contacted.

    Skills Required

    • At least 3 years of experience handling demurrage or shipping claims
    • Experience with charterparty and sale contract claims across a broad range of demurrage claims
    • Polytechnic Diploma or higher education qualification
    • Diploma in Maritime Studies or equivalent for recent graduates
    • Right to work in Singapore
    • Analytical and numerate
    • Hardworking and proactive
    • Meticulous with strong attention to detail
    • Willingness to use AI tools and technologies
    • Strong oral and written communication skills
    • Ability to work independently and as part of a team
    • Ability to work in a fast-paced, high-pressure environment

    Vitol Compensation & Benefits Highlights

    The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Vitol and has not been reviewed or approved by Vitol.

    • Strong & Reliable Incentives — Bonuses and additional performance rewards are a strong point, particularly in trading and adjacent roles. Compensation packages are often viewed as robust in part due to sizeable, performance-linked payouts.
    • Healthcare Strength — Medical, dental, and vision coverage are complemented by life insurance and disability, forming a comprehensive core package. This breadth is positioned as a key strength of the benefits offering.
    • Retirement Support — Access to retirement programs such as 401(k) plans with company contributions, profit sharing, and pension options is reported across locations. These elements contribute to a financially competitive total rewards package.

    Vitol Insights

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    The Company
    HQ: Geneva
    1,800 Employees
    Year Founded: 1966

    What We Do

    Vitol is a global energy and commodities company that trades and distributes energy safely and responsibly, utilizing its logistical expertise and infrastructure network. It operates across the energy spectrum, including oil, gas, power, renewables, and metals.

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