Claims Administration Assistant

Do you have strong administrative skill and looking to develop your career working for a people powered, forward thinking insurance business?
Come and provide administrative support to our Claims Administration team here at Markel
What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realise our potential, we can help others reach theirs.
Join us and play your part in something special!

The opportunity:

It’s an exciting time to join Markel as our business grows. We have just moved into brand-new innovative offices in Leeds city centre right next to the train station, and we have a great new role for a Claims Administration Assistant to join our Claims Support team based in Leeds. We can offer hybrid working, 4 days in the office / 1 day working from home and offer a starting salary plus 5% annual bonus along with a great benefits package.

Our Claims department aim to be market leaders in the provision of an efficient, cost effective and professional service to our brokers and clients. We aim to be pro-active and flexible in the management of claims whilst maintaining our integrity.

What you’ll be doing:

• Take ownership for various administration tasks including claims record keeping and manual claims processing tasks to support the claims adjusting functions

• Communicate with brokers and service providers (by telephone and email), to develop positive relationships and knowledge of their business, and to obtain information relating to claims queries

• Implement claims diary management and closure of claims (subject to team procedures)

• Maintain the Solicitors and Adjusters Database – recording 3rd party instructions on inhouse systems

• Prepare Claims Experiences and Bordereau compiling data from core systems

• Be able to extract and interpret claims information to ensure compliance with internal and external regulation and procedures

• Develop and refine reports to ensure that the team keep within the team’s key performance indicators

• Assist the Claims Admin team in with any ad-hoc project work

• General administrative tasks and duties across the claims admin team

Our must haves:

• Previous insurance, financial services or legal experience is desirable

• Have strong written and spoken communication skills

• Be computer literate and familiar with Microsoft Office skills, including Word, Excel, PowerPoint and Outlook

• Have a real desire to study towards CII qualifications (fully company funded qualification)

• Have the ability to run reports from our in-house system

• Strong administrative skills

• Good organisational skills

Who we are:

Markel Corporation (NYSE – MKL) a Fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world.

We’re all about people | We win together | We strive for better | We enjoy the everyday | We think further

What’s in it for you:

• A great starting salary plus 5% annual bonus & strong benefits package…

• 25 days paid holiday plus Bank Holidays, with the opportunity to buy / sell extra leave

• Fantastic company pension scheme, private medical and dental cover, life assurance, travel insurance cover, income protection, season ticket loan as well as other great benefits on offer

• There are countless opportunities to learn new skills and develop in your career, and we can provide the support needed to do just that!

Are you ready to play your part?

Choose ‘Apply Now’ to fill out our short application, so that we can find out more about you.

Markel celebrates the value of a diverse workforce that brings experience and expertise from a wide variety of backgrounds and life circumstances. Whatever your background, if you feel you meet the requirements of this role then we want to hear from you. We are also happy to consider candidates who are looking for flexible working patterns.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided with all reasonable accommodations to be able to participate in the job application or interview process and to perform essential job functions if successful. Please contact us via email at [email protected] or call us at 0161 507 5827 to request any accommodations that may be needed. This includes any alternative formats of any documents or information on how to apply offline.

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