Benefits Administration | Client Relations | Financial Accuracy | High-Volume Processing
If you have experience in Client Relations, Accounts Payable, Accounts Receivable, Payroll Processing, Banking Operations, HR, Employee Benefits, or Insurance Claims, your background aligns exceptionally well with this opportunity.
We are hiring a Claims Account Specialist to manage the day-to-day administration of pre-tax benefit plans for an assigned group of clients. This is a high-volume, detail-driven role where financial accuracy, process discipline, and service excellence are critical.
What You’ll Be Responsible For
- Issuing reimbursements and ensuring financial accuracy
- Managing enrollments, eligibility updates, and payroll-related status changes
- Administering FSA, HRA, ICHRA, HSA, and other customized benefit plans
- Responding to client and participant inquiries professionally and efficiently
- Implementing plan setups and processing plan changes
- Maintaining compliance and documentation standards
Backgrounds That Translate Well to This Role
We strongly encourage candidates with experience in:
- Accounts Payable (AP)
- Client Services
- Payroll processing
- Banking or financial operations
- Human Resources administration
- Employee benefits administration
- Insurance claims processing
- TPA or carrier environments
What You Bring
- Proven ability to deliver high-level customer service
- Strong organizational skills with exceptional attention to detail
- Analytical thinking and sound problem-solving ability
- Basic math/accounting competency
- Ability to multi-task effectively in a fast-paced environment
- Professional communication and interpersonal skills
- Flexibility and ability to shift priorities quickly
- Proficiency in Microsoft Office 365, including Excel
- Strong technical aptitude and ability to learn new systems
Why This Role Matters
Behind every processed claim is an employee relying on accurate, timely reimbursement. Your work directly impacts client satisfaction and participant experience.
If you thrive in structured, high-volume environments where accuracy and follow-through are non-negotiable — we’d like to connect.
Apply now, it’s quick and mobile-friendly https://diversifiedbenefitservices.applytojob.com/apply
Skills Required
- Proven ability to deliver high-level customer service
- Strong organizational skills with exceptional attention to detail
- Analytical thinking and sound problem-solving ability
- Basic math / accounting competency
- Ability to multi-task effectively in a fast-paced environment
- Professional communication and interpersonal skills
- Flexibility and ability to shift priorities quickly
- Proficiency in Microsoft Office 365, including Excel
- Strong technical aptitude and ability to learn new systems
- Experience in Accounts Payable, Accounts Receivable, payroll processing, banking operations, HR, employee benefits, or insurance claims
- Experience administering FSA, HRA, ICHRA, HSA, or other customized benefit plans
- Ability to maintain confidentiality and meet processing deadlines
What We Do
Diversified Benefit Services, Inc. (DBS) is a Wisconsin-based, industry-leading third-party administrator (TPA) established in 1987. The company specializes in providing comprehensive plan design and reimbursement strategies, along with communication and enrollment solutions for various tax-advantaged benefit plans, including Flexible Spending Accounts (FSAs), Health Reimbursement Arrangements (HRAs), Health Savings Accounts (HSAs), ICHRAs, and COBRA.
