Claim analyst

Reposted 4 Days Ago
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Singapore, SGP
In-Office
Mid level
Logistics • Transportation • Energy • Financial Services
The Role
The Claim Analyst is responsible for analyzing shipping documents, creating demurrage claims, negotiating settlements, and maintaining relationships. The role involves collaboration with various stakeholders and requires strong analytical and communication skills.
Summary Generated by Built In
Company Description

Vitol is a leader in energy and commodities. Vitol produces, manages and delivers energy and commodities to consumers and industry worldwide. In addition to its primary business of trading, Vitol is invested in infrastructure globally, with $10+billion invested in long-term assets.

Vitol’s customers include national oil companies, multinationals, leading industrial companies and utilities. Founded in Rotterdam in 1966, today Vitol serves its customers from some 40 offices worldwide. Revenues in 2024 were $331bn.

For more information: vitol.com

    Job Description

    • Analyse charterparties and all related shipping documents and create and compute demurrage and shipping-related claims with shipowners;
    • Review charterparty related demurrage and shipping costs claims received;
    • Analyse sale contracts and all related documents (including GTCs) and create and compute demurrage and shipping related claims with counterparties, including suppliers, receivers and terminals;
    • Review demurrage and sales contract related demurrage and shipping costs claims received;
    • Counter and negotiate settlements; Liaise with the internal business where required;
    • Develop and maintain strong relationships both with counterparties and with the internal business;
    • Assist in regularly reporting outstanding positions to Management;
    • Keep abreast of industry developments and legal case law to ensure charterparty and/or trading terms are relevant and updated.

    Qualifications

    • At least 3 years of working experience in demurrage/ claims (ideally in both charterparty and sale contract claims) handling the whole spread of demurrage claims across the full value range
    • Tertiary education - Polytechnic Diploma and above
    • Analytical, numerate, hardworking and proactive
    • Meticulous with an eye for details
    • Open to embracing AI tools and technologies to drive efficiency in day-to-day tasks. 
    • Good communication skills, both oral and written
    • Able to work in a team and independently
    • Able to work in a fast-paced environment and under pressure

    Additional Information

    • Please use the message to the hiring team to explain how your skills, experience, and interests make you a strong fit for this role.
    • Ability to work in a high-pressure trading environment.
    • Have a strong sense of accountability and ownership of key deliverables
    • Be comfortable undertaking new concepts and ideas associated with a fast-paced, dynamic business
    • Demonstrate the ability to both understand the ‘big picture' and have a willingness to ‘dig into the details'
    • Demonstrate the ability to clearly communicate accounting concepts to senior management and translate them in terms of the commercial business
    • Continually assess, challenge, and improve processes
    • Earn the trust of others by continuously demonstrating the ability to follow-through
    • Be curious, creative, and up for a challenge
    • Effectively communicate with other departments/ external counterparties (written and verbal)

    Vitol Asia is committed to providing equal opportunities to all staff. Globally, Vitol seeks to conduct its business in accordance with the UN Global Compact’s ten principles, including those on human rights, one of which is to “Ensure a diverse and inclusive work place, where possible, free from discrimination regardless of age, gender, race, cultural heritage, ethnicity, sexual orientation, religion or disability.”

    Only successful candidates will be contacted.

    Skills Required

    • At least 3 years of working experience in demurrage/ claims handling
    • Tertiary education - Polytechnic Diploma and above
    • Analytical, numerate, hardworking and proactive
    • Good communication skills, both oral and written
    • Able to work in a team and independently
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    The Company
    1,800 Employees
    Year Founded: 1966

    What We Do

    Vitol is a global energy and commodities company that trades and distributes energy safely and responsibly, utilizing its logistical expertise and infrastructure network. It operates across the energy spectrum, including oil, gas, power, renewables, and metals.

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