CL Product Analyst

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we CARE through our values, Sustainability initiatives and inclusive corporate culture.

Our Commercial Lines Product Management Organization is seeking a Product Analyst who specializes in the CL Auto or General Liability/Umbrella Lines of Business, or, has a strong multiline background, Specialty Program Business knowledge a plus. 

This is a full-time, exempt role. This is a hybrid or remote opportunity.

POSITION SUMMARY:

Product Analysts are responsible for multiple larger projects and accountable for reporting on and delivering progress within the Line of Business/Product functions. Successful Product Analysts will possess subject matter expertise, intellectual curiosity, and ingenuity to execute on assignments.

IN THIS ROLE YOU WILL:

• Communicate Product strategy to the IT Team and ensures that forms implementation and functionality aligns with the Product vision.
• Collaborate with stakeholders to gather feedback and input on product features and enhancements.
• Translate product managers' strategies into tasks for development, such as drafting or refining user stories and form requirements.
• Manage, analyze and coordinate form maintenance based on assigned regulatory changes communicated through bureau circulars or legislative updates.
• Conduct low complexity form drafting with minimal assistance from Product Manager.
• Test form functionality and policy output for new and existing systems.
• Balance the need for business change and technical improvement, with an eye towards flexible collaboration between functional areas.
• Possess an in-depth understanding of the market, competition, and customer needs to execute on product strategy and prioritization.
• Collaborate on developing solutions and action plans to address opportunities related to projects and products, with guidance from the Product Manager.
• Independently manage low to moderately complex projects; understands business objectives as they relate to project goals. 
• Serve as a key contact for Product inquiries; responsible for responding to or triaging based on assigned Line of Business.
• Assist in development and delivery of information for training and supports the team as other duties are assigned.

WHAT YOU NEED TO APPLY:

• Bachelor’s degree required.
• 5-8 years of Product Management experience; or any combination of education and experience, which would provide an equivalent background.
• Excellent oral and written communication skills.
• Strong ability to influence strategic decisions that support corporate goals.
• Superior interpersonal skills which align with Hanover’s CARE values.
• Excellent computer & analytical skills.
• Ability to develop strong relationships with key stakeholders and business partners.
• Demonstrated in-depth industry acumen and Product expertise.

CAREER DEVELOPMENT:

It’s not just a job, it’s a career, and we are here to support you every step of the way. We want you to be successful and fulfilled. Through on-the-job experiences, personalized coaching and our robust learning and development programs, we encourage you – at every level – to grow and develop.

BENEFITS:

We offer comprehensive benefits to help you be healthy, build financial security, and balance work and home life. At The Hanover, you’ll enjoy what you do and have the support you need to succeed.

Benefits include:

• Medical, dental, vision, life, and disability insurance
• 401K with a company match
• Tuition reimbursement
• PTO
• Company paid holidays
• Flexible work arrangements
• Cultural Awareness Day in support of IDE
• On-site medical/wellness center (Worcester only)
• Click here for the full list of Benefits

EEO statement:

The Hanover values diversity in the workplace and among our customers.  The company provides equal opportunity for employment and promotion to all qualified employees and applicants on the basis of experience, training, education, and ability to do the available work without regard to race, religion, color, age, sex/gender, sexual orientation, national origin, gender identity, disability, marital status, veteran status, genetic information, ancestry or any other status protected by law.  
Furthermore, The Hanover Insurance Group is committed to providing an equal opportunity workplace that is free of discrimination and harassment based on national origin, race, color, religion, gender, ancestry, age, sexual orientation, gender identity, disability, marital status, veteran status, genetic information or any other status protected by law.” 
As an equal opportunity employer, Hanover does not discriminate against qualified individuals with disabilities.  Individuals with disabilities who wish to request a reasonable accommodation to participate in the job application or interview process, or to perform essential job functions, should contact us at:[email protected] and include the link of the job posting in which you are interested.

Privacy Policy:

To view our privacy policy and online privacy statement, click here.  

Applicants who are California residents: To see the types of information we may collect from applicants and employees and how we use it, please click here.

Compensation:

The target hiring range for this role may vary based on geographic location and other factors, including merit or performance, demonstrated proficiency, skills for the role, education, travel requirements, and experience. Additional compensation may include an annual bonus (which could take the form of a general bonus, sales incentive, or short-term incentive), long-term incentive or spot recognition awards. The posted range reflects our ability to hire at different position titles and levels depending on background and experience.