Responsibilities:
Providing primary application support for CityWorks which is being used by a select group of general government departments.
Experience with CityWorks configuration and support, Crystal reporting, and SQL queries
Experience with SQL Server Management Studio (SSMS)
Experience writing SQL queries to update or extract data from a SQL database
Experience as systems analyst, supporting users with issues resolution, system enhancement, upgrades and conversion.
Experience coordinating and conducting end-user training including preparing and updating training materials. As part of an implementation training rollout a plus.
Performing application testing (test plans/cases and execution) and troubleshooting for all CityWorks and related systems and applications.
Performing business analysis activities for enterprise-wide application such as: work plan input, deliverable definition and tracking, status reporting, conducting user level meetings.
Report or form creation/modification in Crystal Reports and SQL queries using Cityworks and Land Management data.
Performing project analysis activities for enterprise-wide application projects such as: work plan input, deliverable definition and tracking, status reporting, conducting user level meetings, and preparing application requirements/specifications.
Coordinating and communicating with other team members including process owners, users, departments, ITS technical team, and consultants.
Data extracts from SQL based on user request and/or public request.
Interested candidates, kindly apply...!!!!
Skills Required
- Experience with CityWorks configuration and support
- Experience with Crystal Reports
- Experience writing SQL queries for data extraction and updates
- Experience with SQL Server Management Studio (SSMS)
- Experience as a systems analyst supporting users, issue resolution, system enhancements, upgrades, and conversions
- Experience coordinating and conducting end-user training and maintaining training materials
- Experience with implementation training rollouts
- Experience performing application testing, including test plans, test cases, execution, and troubleshooting
- Experience performing business analysis for enterprise applications
- Experience with work planning, deliverable tracking, status reporting, and user-level meetings
- Experience creating or modifying reports and forms using Crystal Reports and SQL
- Experience preparing application requirements and specifications
- Experience coordinating with process owners, users, departments, technical teams, and consultants
- Experience extracting data from SQL databases based on user or public requests
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Info Origin is an AI-first technology company. We design and deploy intelligent systems that help enterprises operate with clarity, speed, and scale. From advanced analytics to autonomous workflows, our work is grounded in real-world impact. Our approach brings together data, engineering, and AI to modernize applications, unlock insight, and orchestrate complex operations with precision. Our products and platforms extend this capability: AgentFarm — multi-agent, enterprise-grade, policy-governed AI workforce that enables structured execution, resilient workflows, and full auditability, with parallel reasoning, tool orchestration, and real-time observability. Contract Insights — AI-driven clause extraction, NL search multi-document comparison engine for legal and commercial workflows. CDMS — intelligent document creation, collaboration, and compliance, powered by AI-based automation. Info QA — codeless test automation with end-to-end traceability. We partner with organizations to translate AI ambition into measurable outcomes - securely, responsibly, and at scale.
