Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
Job DescriptionROLE SUMMARY
Responsible for leading the City's overall business performance, driving sustainable growth, profitability, and market leadership through the execution of the City’s commercial priorities.
The role requires a strong leader who can combine strategic thinking with hands-on execution, influence internal and external stakeholders, build high-performing teams, and champion innovation, including the adoption of AI and automation to improve productivity and performance.
WHAT’S ON YOUR PLATE?
Develop and execute the City's commercial strategy to achieve topline growth and profitability targets.
Own the City's overall commercial performance, including advertising revenue, discount campaigns, preferred partnership programs, and other revenue-generating initiatives.
Lead and drive high-priority strategic projects to improve business performance and operational excellence.
Monitor market and competitor activities, identify opportunities and risks, and develop appropriate offensive and defensive strategies.
Develop and present regular City performance reports and business reviews to management, providing actionable insights, highlighting key risks and opportunities, and recommending initiatives to strengthen performance..
Foster strong cross-functional collaboration with Sales, Marketing, Logistics, and other key stakeholders to deliver City-level priorities and objectives.
Manage and strengthen relationships with strategic vendors, leading high-impact negotiations and business reviews.
Set team targets, proactively addressing challenges to ensure successful delivery.
Build, develop, and retain a high-performing team through effective recruitment, coaching, mentoring, and performance management.
Cultivate a strong, inclusive, and performance-driven culture within the City.
Partner closely with the Public Relations and Communications teams to represent the City and talabat at industry events, stakeholder engagements, and external forums.
Champion the adoption of AI and automation solutions to improve team productivity, streamline processes, and enhance decision-making.
WHAT DID WE ORDER?
8-10+ years in Sales or commercial operations in food delivery, e-commerce, or platform businesses. Ideally, combined with a consulting/strategy background.
Minimum 5 years of leadership and team management experience.
Proven experience owning and driving P&L outcomes, performance systems, and large-scale cross-functional initiatives.
Exceptional planning, analytical, and problem-solving skills—you see around corners and act ahead of the curve.
You’re a trusted operator and strategic thought partner, comfortable challenging ideas, aligning stakeholders, and influencing decisions.
Comfortable navigating ambiguity and shifting priorities while maintaining high standards and crisp execution.
Strong working knowledge of AI tools, Salesforce, Tableau, and storytelling through data.
You grow people by raising the bar, coaching for performance, and giving your team room to lead.
Advanced English proficiency (Arabic is a plus).
Strong understanding of the food industry and market dynamics.
Skills Required
- 8-10+ years in Sales or commercial operations in food delivery, e-commerce, or platform businesses
- Consulting or strategy background
- Minimum 5 years of leadership and team management experience
- Proven experience owning and driving P&L outcomes, performance systems, and large-scale cross-functional initiatives
- Strong working knowledge of AI tools, Salesforce, Tableau, and storytelling through data
- Exceptional planning, analytical, and problem-solving skills
- Trusted operator and strategic stakeholder influencer, comfortable challenging ideas and aligning stakeholders
- Comfortable navigating ambiguity and shifting priorities while maintaining execution standards
- Advanced English proficiency
- Arabic language proficiency
- Strong understanding of the food industry and market dynamics
- Experience building, developing, and retaining high-performing teams through recruitment, coaching, and performance management
Delivery Hero Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Delivery Hero and has not been reviewed or approved by Delivery Hero.
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Wellbeing & Lifestyle Benefits — Wellbeing and everyday support include on-site gym access in Berlin, discounted sports memberships, commuter help, and food vouchers, with hybrid flexibility enhancing day-to-day experience. Feedback suggests these lifestyle perks meaningfully bolster the total package for many corporate roles.
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Healthcare Strength — Mental health and preventive care are emphasized through an Employee Assistance Program, a Headspace subscription, and on-campus health check-ups, with guidance for navigating healthcare in Germany. Some locations also highlight private health insurance, adding depth to the health offering.
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Equity Value & Accessibility — Ownership programs feature an employee stock purchase plan with a matching component, and equity is common across corporate roles. Feedback suggests this accessible equity can be a notable part of total compensation in key hubs.
Delivery Hero Insights
What We Do
As the world’s leading local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech but driven by people. As one of Europe’s largest tech platforms, we enable ambitious talent to deliver solutions that create impact within our ecosystem. We move fast, take action and adapt. No matter where you’re from or what you believe in, we build, we deliver, we lead. We are Delivery Hero
