City Growth Manager

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Bengaluru, Bengaluru Urban, Karnataka, IND
In-Office
Mid level
eCommerce • Food • Logistics • On-Demand
The Role
Conduct market and customer research, analyze complex datasets, identify monetization opportunities, and provide strategic recommendations. Prepare executive reports and presentations for food leadership, track project milestones and timelines, and collaborate cross-functionally with product, marketing, operations, and finance teams to implement growth initiatives.
Summary Generated by Built In
Company Description

Swiggy is India’s leading on-demand delivery platform with a tech-first approach to logistics and a solution-first approach to consumer demands. With a presence in 500+ cities across India, partnerships with hundreds of thousands of restaurants, an employee base of over 5000, a 2 lakh+ strong independent fleet of Delivery Executives, we deliver unparalleled convenience driven by continuous innovation. Built on the back of robust ML technology and fuelled by terabytes of data processed every day, Swiggy offers a fast, seamless and reliable delivery experience for millions of customers across India. From starting out as a hyperlocal food delivery service in 2014, to becoming India’s leading on-demand convenience platform today, our capabilities result not only in lightning-fast delivery for customers, but also in a productive and fulfilling experience for our employees.

Job Description

Key Responsibilities:

  • Research, Innovation, and Analysis:
  • Conduct comprehensive research to identify trends, customer needs, and monetization landscape to share deep insights.
  • Analyze complex data sets to provide strategic insights and actionable recommendations

 

  • Data Analytics:
  • Executive Reporting 
  • Prepare and present reports and presentations to keep the food leadership team informed on progress.
  • Maintain detailed records of project milestones, deliverables, and timelines to ensure transparency and accountability.
  • Cross-functional Collaboration: Work closely with other departments (e.g., product, marketing, operations, finance) to ensure alignment and successful implementation of initiatives.

 

Qualifications

 

  • -Education: Bachelor's Degree
  • -Experience: 4-5 years in relevant e-commerce or management consulting firms
  • -Technical Skills: High proficiency in data analysis (Excel/Gsheet, SQL)
  • -Soft Skills: Strong problem-solving abilities, street-smart approach, and effective stakeholder management.

Additional Information

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, disability status, or any other characteristic protected by the law.

Skills Required

  • Bachelor's degree
  • 4–5 years of experience in relevant e-commerce or management consulting firms
  • High proficiency in data analysis using Excel or Google Sheets and SQL
  • Strong problem-solving abilities
  • Street-smart approach
  • Effective stakeholder management

Swiggy Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Swiggy and has not been reviewed or approved by Swiggy.

  • Equity Value & Accessibility — Equity grants and recurring liquidity events are ongoing, and feedback suggests office employees value this as part of total compensation. These programs provide a meaningful wealth‑creation lever by India tech standards.
  • Parental & Family Support — Gender‑neutral parental policies were expanded with extended leave, flexible/part‑time options, bonding leave, fertility/adoption support, and structured re‑entry. Feedback suggests these updates are viewed as progressive and supportive for caregiving.
  • Healthcare Strength — Company‑paid accident insurance for delivery partners includes hospitalization and OPD cover with extensions to family members. This safety net is notable within the gig‑economy context.

Swiggy Insights

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The Company
HQ: Bengaluru, Karnataka
5,000 Employees
Year Founded: 2014

What We Do

Swiggy is India’s leading on-demand delivery platform with a tech-first approach to logistics and a solution-first approach to consumer demands. With a presence in 500 cities across India, partnerships with hundreds of thousands of restaurants, an employee base of over 5000, a 2 lakh+ strong independent fleet of Delivery Executives, we deliver unparalleled convenience driven by continuous innovation. Built on the back of robust ML technology and fuelled by terabytes of data processed every day, Swiggy offers a fast, seamless and reliable delivery experience for millions of customers across India. From starting out as a hyperlocal food delivery service in 2014, to becoming a logistics hub of excellence today, our capabilities result not only in lightning-fast delivery for customers, but also in a productive and fulfilling experience for our employees. With Swiggy’s New Supply and the recent launches of Swiggy Instamart, Swiggy Genie, and Guiltfree, we are consistently making waves in the market, while continually growing the opportunities we offer our people. *We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, disability status, or any other characteristic protected by the law.

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