Description and Requirements
The CIO is responsible for defining and implementing the IT strategy at the local level, coordinating with business functions to prioritize and implement projects, and ensuring the stability and security of applications supporting business processes. This role involves representing IT to the business, driving the evolution and support of business processes in an agile delivery model, and overseeing governance and risk management of IT services. The application development team reports directly to the CIO. The infrastructure team reports to infrastructure business line, with matrix report to CIO.
Key Responsibilities:
- Represent IT to the business and create partnerships to achieve business objectives.
- Drive the evolution, operation, and support of business processes.
- Translate business plans into concrete programs for solution delivery.
- Execute roadmap in alignment with Enterprise agile delivery model practices.
- Oversee governance and risk management of local or outsourced IT services.
- Coordinate with regional IT functions in a matrixed environment.
- Lead software engineering teams and manage project portfolios.
- Ensure compliance with security requirements in application development and management.
- Plan and manage the budget.
- Select vendors for hardware, software, and services.
- Foster cross-functional collaboration with other departments.
- Collaborate with legal, compliance, and risk management teams.
People Management:
- Identify and develop talents
- Ensure effective communication between management and departments.
- Train, coach, manage, develop, and retain staff.
- Set clear objectives and performance metrics.
- Build modern technical and methodological skills contributing to IT ecosystem modernization
Business Experience/Technical Skills:
- Bachelor's Degree in IT, Engineering, Computer Science, or related field.
- 10+ years of experience in software application/product development.
- 5+ years of experience in managing solutions delivery teams.
- Proven track record in leadership roles in insurance or financial services.
- Proven project and teams management experience.
- Knowledge of Business Analysis techniques and methodologies.
- Experience in Agile Delivery Methodologies.
- Experience in Artificial Intelligence and automation implementations.
- Understanding of SDLC, Business Analytics, Consumer and Web Applications, and Core Administration Applications.
- Hands-on technical expertise in system development and architecture.
- Strong relationship, communication and stakeholder management skills.
- Strategic, analytical, and creative mindset.
- Leadership skills.
- Process and systems transformation skills.
- Postgraduate studies are a plus.
Leadership Competencies:
- Creates Partnerships and innovative environment.
- Seizes Opportunity.
- Focuses on Customers.
- Drives Results.
- Align local and Enterprise's strategies
About MetLife
Recognized on Fortune magazine's list of the 2024 "World's Most Admired Companies" and Fortune World's 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we're inspired to transform the next century in financial services.
At MetLife, it's #AllTogetherPossible . Join us!
#BI-Hybrid
Top Skills
What the Team is Saying
.png)
.png)
What We Do
Named one of Fortune’s “World’s Most Admired Companies,” MetLife is leading the global transformation of an industry we’ve defined for more than 150 years. At MetLife, every innovation and line of code is a lifeline for our customers and their families—from victims of natural disasters to people living with disabilities and beyond. With operations in more than 40 markets and leading positions across the globe, MetLife’s building a workforce of diverse and empowered voices that all belong. Join our remarkable journey—one in which you help write the next century of innovation in financial services—because with MetLife, making the world a better place is All Together Possible.
Why Work With Us
At MetLife, you’ll be working for a company whose purpose is to help customers throughout their life’s journey, and often in their most critical time of need. You’ll be a part of developing leading-edge platforms that will have a lasting impact on the lives and well-being of tens of millions of customers.
Gallery
MetLife Teams
MetLife Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
MetLife's current workplace policies classify roles as Office, Hybrid or Virtual based on the nature of work, encouraging new ways of working together
