We are seeking a CIAM Engineer with deep Customer Identity and Access Management (CIAM) expertise to support the delivery of large-scale digital identity transformation initiatives. You will play a key role in designing, implementing, and enhancing customer identity solutions, helping clients deliver secure, scalable, and seamless digital experiences.
This role combines hands-on engineering, solution implementation, technical consulting, and stakeholder collaboration within complex transformation programmes across financial services.
What You'll Do- Design, configure, and implement CIAM solutions across enterprise-scale environments
- Build and integrate customer authentication, authorization, and identity verification capabilities including MFA, step-up authentication, and ID proofing
- Collaborate with architects, security teams, product owners, and client stakeholders to deliver secure and scalable identity solutions
- Support the integration of CIAM platforms with applications, APIs, fraud prevention tools, and customer-facing digital channels
- Contribute to CIAM capability assessments, technical roadmaps, and continuous improvement initiatives across identity ecosystems
- 8+ years of experience delivering Customer Identity and Access Management solutions within complex enterprise environments
- Strong hands-on expertise with leading CIAM platforms such as Ping Identity, Okta, ForgeRock, or similar technologies
- Experience implementing authentication, authorization, identity verification, and customer onboarding capabilities
- Understanding of identity standards and protocols including OAuth 2.0, OpenID Connect (OIDC), SAML, and SCIM
- Strong communication and stakeholder management skills with the ability to translate technical requirements into practical solutions
- Experience working within financial services or other highly regulated industries
- Knowledge of fraud prevention, behavioural analytics, device intelligence, and digital trust platforms
- Experience supporting cloud-native identity transformation initiatives across AWS, Azure, or GCP
- Familiarity with identity graph, identity fabric, and customer identity orchestration technologies
- Consulting or client-facing delivery experience within large transformation programmes
- Deliver high-impact technology solutions for Tier 1 financial institutions
- Work in a collaborative, flat, and entrepreneurial consulting culture
- Access continuous learning, training, and industry certifications
- Be part of a team shaping the future of digital financial services
- Help shape the future of digital transformation across FS & Energy
- Comprehensive Benefits Coverage – 100% company-paid health, life, and disability insurance effective from Day 1 of employment
- Retirement Savings Program – Registered Retirement Savings Plan (RRSP) with the option of receiving a matching employer contribution
- Virtual Health Care – Company-paid program available to all employees and their dependents/partners
- Employee & Family Assistance Program (EFAP) – Company-paid support services for employees and their dependents/partners
- Parental Leave Top-Up – Enhanced parental leave benefits available from Day 1 of employment
- Wellness Support – Fitness reimbursement benefit to promote health and well-being
- Business Coach from Day 1 – Personalized one-on-one coaching to support career growth, accelerate development, and help achieve your professional goals at Capco
We are currently hiring for this role due to an existing or newly created vacancy within our organization. This position is open as part of our ongoing business needs, and we are actively reviewing applications to fill this role with a qualified candidate who can make an immediate impact.
Inclusion at CapcoWe're committed to making our recruitment process accessible and straightforward for everyone. If you need any adjustments at any stage, just let us know – we'll be happy to help. We value each person's unique perspective and contribution. At Capco, we believe that being yourself is your greatest strength. Our #BeYourselfAtWork culture encourages individuality and collaboration – a mindset that shapes how we work with clients and each other every day.
Use of Artificial Intelligence in Talent AcquisitionAt Capco, we use artificial intelligence (AI) tools to support and enhance several parts of talent acquisition. This includes using AI-enabled features within LinkedIn to help source potential candidates, speeding up routine recruitment communications such as emails and creating compelling and brand-aligned job postings that accurately reflect role requirements, and AI-scheduling applications to improve the efficiency of interview coordination.
AI is used as a support tool only. All hiring decisions are made by talent acquisition and hiring teams.
Pay Transparency
The salary range for this position is listed below. Additionally, this position may also be eligible to receive an annual discretionary/variable bonus payment.
Capco is committed to providing fair and equitable compensation to our people. Our compensation policies and salary ranges are designed to allow our people to progress through the salary range as they demonstrate strong performance and develop in their role over time. The base pay offered to selected candidates will be within the salary range and the placement will vary based upon a variety of factors, including, but not limited to job-related knowledge, skills, experience and internal equity.
Skills Required
- 8+ years delivering Customer Identity and Access Management solutions within complex enterprise environments
- Hands-on expertise with CIAM platforms (Ping Identity, Okta, ForgeRock, or similar)
- Experience implementing authentication, authorization, identity verification, and customer onboarding capabilities
- Understanding of identity standards and protocols: OAuth 2.0, OpenID Connect (OIDC), SAML, SCIM
- Strong communication and stakeholder management skills
- Experience working within financial services or other highly regulated industries
- Knowledge of fraud prevention, behavioural analytics, device intelligence, and digital trust platforms
- Experience supporting cloud-native identity transformation initiatives across AWS, Azure, or GCP
- Familiarity with identity graph, identity fabric, and customer identity orchestration technologies
- Consulting or client-facing delivery experience within large transformation programmes
What the Team is Saying
Capco Compensation & Benefits Highlights
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Healthcare Strength — Health, dental, vision, EAP and fitness support are described as solid, reinforced by a global wellbeing program with mental‑health resources and financial‑wellness content.
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Leave & Time Off Breadth — Vacation & Paid Time Off and Sick Leave are characterized as strong, with flexible, hybrid working and family‑friendly policies also highlighted.
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Parental & Family Support — Parental leave is presented as a strong point alongside adoption, fertility and childcare benefits, with exact terms varying by country and role.
Capco Insights
What We Do
Capco, a Wipro company, is a global management and technology consultancy specializing in driving transformation in the energy and financial services industries. Capco operates at the intersection of business and technology by combining innovative thinking with unrivalled industry knowledge to fast-track digital initiatives for banking and payments, capital markets, wealth and asset management, insurance, and the energy sector. Capco’s cutting edge ingenuity is brought to life through its award-winning Be Yourself At Work culture and diverse talent. TRUSTED ADVISORS - Our collaborative and entrepreneurial approach position us as trusted long-term partners to our clients. DEEP EXPERTISE - Clients look to us for clear guidance, proven expertise, and the support they need to set their companies up for success. DISRUPTIVE SOLUTIONS- We do not provide off -the-shelf answers to clients’ challenges. Instead, we work in close collaboration to understand the issues, and craft disruptive, bespoke solutions. ACCOUNTABILITY AND OWNERSHIP - We recognize every client has distinct needs and expectations, and we take ownership and accountability for the solutions we design, build, and deliver.
Why Work With Us
We support and encourage an inclusive culture, entrepreneurial outlook and independent thinking. Capco is not about organizational charts and rigid hierarchies – we want all employees to feel that Capco is their firm to own and run. We believe diversity powers innovation. Be Yourself At Work (#BYAW) is an integral and underlying part of our culture
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Employees engage in a combination of remote and on-site work.
