CHRO / Head of People & Operations

Posted 8 Days Ago
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Pune, Mahārāshtra, IND
In-Office
Expert/Leader
Artificial Intelligence • Sales • Software • Business Intelligence
The Role
Build and lead the HR function from scratch while overseeing India finance and compliance operations. Responsibilities include Indian labor-law compliance, recruiting, payroll, compensation, performance management, employee engagement, culture, HR policies, HRMS implementation, headcount planning, statutory filings, banking, audits, and people-related SOC 2 and ISO 27001 controls. The role partners closely with founders and supports organizational scaling, retention, learning, and development.
Summary Generated by Built In
About MaxIQ
MaxIQ is a revenue intelligence platform that helps enterprise sales and customer success teams forecast accurately, inspect pipeline, and act on customer signals. We integrate with Salesforce, Snowflake and Gong, and our AI agents work on top of MaxIQ’s Context Graph. We’re a fast-growing team in Pune building for global enterprise customers.

The Role
We’re hiring our first senior people leader. You’ll build HR at MaxIQ from the ground up and also own finance and compliance operations for our India entity. This is a hands-on role: you’ll set the strategy and do the work, partnering directly with the founders and leadership.

What You’ll Own
  • HR policies, employee handbook and statutory compliance (PF, ESI, PT, gratuity, POSH)
  • Recruitment end to end, managing our in-house recruiter, plus exits and F&F settlements
  • Employer branding content on culture, hiring and life at MaxIQ, in partnership with marketing
  • Onboarding, employee engagement, team events, gifting and recognition
  • Performance management, appraisals and career frameworks
  • Compensation bands, increments, bonus planning, ESOP administration and monthly payroll
  • Banking relationship, FIRC coordination, GST/TDS/ROC filings and statutory audit, working with our accountant and external CA
  • Org structure, headcount planning and a monthly people dashboard for leadership
  • SOC 2 and ISO 27001 compliance program management and people-side controls
  • Employee wellbeing, retention, culture and L&D
  • Advising founders on people and scaling decisions, and building a lean HR team as we grow

What We’re Looking For
  • 10+ years in HR, with at least 3–4 years leading HR in a startup or product/SaaS company
  • Strong working knowledge of Indian labour laws, payroll and statutory compliance
  • Hands-on exposure to finance operations such as GST, TDS, banking and audits
  • Experience setting up HR policies, processes and HRMS from scratch
  • Exposure to SOC 2 or ISO 27001 audits is a strong plus
  • A builder’s mindset: comfortable owning many areas without a large team
  • Excellent communication and judgment, with the trust of both leadership and employees

Why Join
  • Build the people function from day one at a high-growth AI company
  • Direct partnership with founders and real ownership across HR, finance and compliance
  • A sharp, collaborative team working on hard enterprise AI problems

Skills Required

  • 10+ years of HR experience
  • 3-4 years leading HR in a startup or product/SaaS company
  • Strong working knowledge of Indian labor laws, payroll, and statutory compliance
  • Hands-on experience with finance operations including GST, TDS, banking, and audits
  • Experience establishing HR policies, processes, and HRMS from scratch
  • Excellent communication and judgment
  • Experience or exposure to SOC 2 or ISO 27001 audits
  • Ability to operate independently across multiple functional areas
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The Company
HQ: San Francisco, CA
53 Employees
Year Founded: 2022

What We Do

MaxIQ is an AI-native revenue intelligence platform designed for B2B SaaS companies. It focuses on customer journey management, helping revenue teams—including Sales, Customer Success, and RevOps—improve forecasting, pipeline visibility, and revenue execution from acquisition to optimization. As a pioneer in agentic AI-driven platforms, MaxIQ aims to maximize customer lifetime value and drive predictable growth for enterprise customers.

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