Benefits Administrator
Benefits Administrator will administer childcare subsidy program on behalf of the customer. Work with program participants and childcare providers in the delivery and communications of subsidy benefit.
Compensation & Benefits:
Estimated Starting Salary Range for: Benefits Administrator 20-22/hour
Pay commensurate with experience.
Full time benefits include Medical, Dental, Vision, 401K and other possible benefits as provided. Benefits are subject to change with or without notice.
Benefits Administrator Responsibilities Include:
Provides program participants and childcare providers with overview of subsidy program.
Assists participants and childcare providers with application package completion.
Verifies application documentation and provides determination on employee eligibility in accordance with program requirements.
Reviews invoices in accordance with program requirements.
Answers employee and provider verbal and written inquiries.
Maintains appropriate records and program documents.
Reviews eligibility changes in both the employee and vendors to maintain compliance in accordance with program requirements.
Coordinates and prepares documentation for program audits as required.
Administers customer service delivery related to childcare subsidy programs and troubleshooting with the appropriate parties as necessary.
Coordinates open enrollment.
Performs other job-related duties as assigned.
Benefits Administrator Experience, Education, Skills, Abilities requested:
Associate degree and 4 years of professional experience in administering benefit/subsidy programs or an equivalent combination of education and experience. Experience with eligibility determinations and serving in an employee facing role strongly preferred. Excellent verbal and written communication skills.
Excellent attention to detail.
Excellent customer service skills.
Ability to provide excellent customer service to program participants and childcare providers.
Ability to maintain confidentiality of personally identifiable information.
Knowledge of principles and procedures regarding benefit administration or subsidy programs.
Ability to understand and follow policy guidelines.
Knowledge of principles and processes for providing customer service and personal services.
Ability to pass a Tier 1/Low Risk personnel security investigation
Must pass pre-employment qualifications of Cherokee Federal
Company Information:
CNFC provides support, services, and solutions to federal and commercial customers. The company takes a personalized approach to solving our clients' toughest challenges, helping you make the most of your skills. CNFC is part of Cherokee Federal – a team of tribally owned federal contracting companies. For more information, visit cherokee-federal.com.
#CherokeeFederal #LI-WS1
Legal Disclaimer: Cherokee Federal is an equal opportunity employer. Please visit cherokee-federal.com/careers for information regarding our Affirmative Action and Equal Opportunity Employer Statement, Accommodation request, and Presidential EO 14042 Notice.
Skills Required
- Associate degree and four years of professional experience administering benefit or subsidy programs, or an equivalent combination of education and experience
- Experience with eligibility determinations and employee-facing service
- Excellent verbal and written communication skills
- Excellent attention to detail
- Excellent customer service skills
- Ability to maintain confidentiality of personally identifiable information
- Knowledge of benefit administration or subsidy program principles and procedures
- Ability to understand and follow policy guidelines
- Knowledge of customer service and personal service principles and processes
- Ability to pass a Tier 1/Low Risk personnel security investigation
- Must pass Cherokee Federal pre-employment qualifications
What We Do
Cherokee Federal is a top federal contractor that empowers mission success for over 60 U.S. federal agencies by delivering innovative solutions in defense, technology, health, and intelligence, focusing on solving complex challenges and serving national missions.
