Chief Technology Officer

Posted Yesterday
Be an Early Applicant
Hiring Remotely in United States
Remote
200K-225K Annually
Expert/Leader
Professional Services • Social Impact • Consulting
The Role
Lead and build the company's technology function: modernize internal systems, unify employment and payroll pipelines, own the system of record, harden data pipelines and analytics, enforce security and AI governance, and grow a resilient BI/systems team. Deliver an architecture and roadmap, run migrations and pilots, and support a presidential-scale campaign cycle on scalable foundations.
Summary Generated by Built In

Who we are

The Outreach Team is the national engine of campaigners and organizers helping causes win victories, hearts, and minds on the ground. We run field programs — voter contact, organizing, voter registration, signature gathering and ballot initiatives, and face-to-face fundraising — for campaigns and causes across the country, hiring locally and operating with the integrity it takes to win. In a big election year, we put thousands of staff on doors for well over a hundred clients.

We believe meaningful change begins with authentic human connection. Technology cannot replace the conversation at the door, but it can empower the people having those conversations. Our role is to build systems that help our staff reach more communities, make better-informed decisions, and ensure the operational foundations, from data to payroll, are reliable, accurate, and scalable. 

This Role Will Evolve

As our first Chief Technology Officer, your initial priorities will be highly operational. You'll spend your first year improving internal systems, data, security, and business operations while building the technology function from the ground up. Over time, the role will expand beyond operational leadership to include technology strategy, product innovation, and organizational growth.

We are a company built on human judgment and hand-tooled systems: a data warehouse and dashboards our field leaders actually use, a recruiting operation ahead of our peer firms, and payroll customization our competitors can’t match. The people who built all of that built a company that works but with tools chosen for a company half our current size. We don't need a visionary to sprinkle AI on top of what our company already has. We need a builder to put the right foundations under a growing business. The differentiating layer—the analytics our clients will buy and the field intelligence our on-the-ground teams need—will be built on those foundations. You'll build cool new stuff, too, but the foundations come first. 

You will report to our CEO, sit with the executive team, and carry a mandate leadership has already aligned on. The three-year contract is by design: long enough to build the platform and run a presidential cycle on it, and honest that what the company needs afterward — a permanent CTO, a technology director or IT director you have trained, or something else — is a question you will help answer.

What you’ll own

»    The employment pipeline, end to end. Design and deliver the system that takes a canvasser from application through onboarding, scheduling, hours, pay, final pay, and offboarding into an alumni network — with multi-state wage-and-hour compliance built in. We pay thousands of people weekly across numerous pay policies and it needs to be seamless. This is your first and clearest deliverable.

»    A system of record. Move the company’s core loops — budget-versus-actual, campaign launch, policy changes, decisions made on calls — out of inboxes and Slack threads and into systems, whether that means an ERP, targeted platforms, or something we build. The principle: work flows through systems rather than correspondence.

»    Our data. Establish company-owned subscriptions and hardened pipelines so the record of what we learn at millions of doors lives in our warehouse, not in our clients’ logins — then lead the analytics and qualitative-insight product-building.

»    Security and AI governance. Bring device management, access control, and vendor security to a fully remote workforce; answer client security questionnaires; write and enforce a company AI policy.

»    The technology team. Grow our BI and systems group: queue transparency, real training budgets, documentation, and successors, so no critical system depends on exactly one person’s memory.

What you’ll inherit

A BigQuery warehouse with deep Looker adoption. A heavily customized Zoho CRM. QuickBooks, Brex, Slack, Google Workspace, and a constellation of hand-built Google Sheets that work—until an office gets too big. Multiple payroll policies, thousands of weekly paychecks, and the manual care that keeps them accurate. Most importantly, you'll inherit talented people who know where everything is buried and are ready to help build systems so they won't be the only ones who do. 

Your first year

You'll arrive in 2026 as a major election cycle spins up—and then winds down. Use it to understand how the organization operates under real campaign conditions. Over the winter, you’ll map the systems, run audits, and then bring the executive team an architecture and a roadmap of what we buy versus what we build, and what it costs. 2027 is the build year with migrations, pilots in live offices, and foundation-building. In 2028, we run a presidential-scale cycle on the new foundation. 

Who you are

»    You have owned technology for an operating business at real scale — a company with a distributed, hourly frontline workforce: staffing, logistics, field services, multi-site healthcare, or campaigns. Political experience is welcome and not required; the ability to learn this business fast is required.

»    You think about frontline users the way Apple thinks about its customers. Our field directors are your users. If a tool adds a minute to their day at peak, you count it as a cost.

»    You have buy-build-adapt judgment and the scar tissue to prove it: an ERP or system-of-record implementation you’ve led, vendor selections that went well and badly, an integration you regret and can autopsy without blaming the users.

»    You treat compliance as part of the architecture. Multi-state wage-and-hour exposure doesn’t scare you.

»    You build successors. You document, you train, and you make yourself less necessary. This is a three-year contract, and part of the job is working with us to decide what comes after you. 

»    You respect what you inherit. The people here built a company that works. If your first instinct when you encounter a hand-built system is to dismiss it rather than understand it, this isn't the job for you. 

Compensation, term, and logistics

Salary of $200,000-$225,000, commensurate with experience, on a three-year initial contract. Full benefits [health, retirement, and leave summary to insert]. Remote from anywhere in the U.S., with regular monthly travel to field offices and leadership convenings. A mandate with genuine authority.



 

Skills Required

  • Owned technology for an operating business at real scale with a distributed, hourly frontline workforce (staffing, logistics, field services, multi-site operations)
  • Led an ERP or system-of-record implementation, including vendor selection and integrations
  • Experience building and operating data warehouses, analytics pipelines, and BI products (e.g., BigQuery and Looker)
  • Security and AI governance experience: device management, access control, vendor security, and authoring/enforcing AI policy
  • Compliance expertise, including multi-state wage-and-hour laws and payroll policies at scale
  • Operational payroll experience handling thousands of weekly paychecks and multiple pay policies
  • Track record of documentation, training, and building successors to avoid single-person dependencies
  • Familiarity with Zoho CRM, QuickBooks, Brex, Slack, Google Workspace, and Google Sheets (inherited stack)
  • Ability to work remotely from anywhere in the U.S. with regular monthly travel to field offices and leadership convenings
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The Company
HQ: Ithaca, NY
459 Employees
Year Founded: 2017

What We Do

The Outreach Team is a national consulting firm and a non-profit organization that serves as the engine of campaigners and organizers for the progressive movement, aiming to make the world a better place.

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