Chief of Staff

Posted Yesterday
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Hiring Remotely in United Kingdom
Remote or Hybrid
Senior level
Artificial Intelligence • Fintech • Software • Financial Services
The Role
Lead and scale business operations across countries: set up offices and entities, implement payroll and local operations, manage vendors, support recruiting, run events, track initiatives, improve processes, and manage a team of Business Operations Partners to ensure reliable execution.
Summary Generated by Built In

About A1

Our mission is to help in integrating intelligence to the world. A1 is building a proactive AI smart assistant for everyday users to bring intelligence to conversations, errands, organising and workflows, with minimal prompting.

 

Our product focuses on achieving high reliability for long-running workflows, persistent context, and real-world task completion. The system must handle multi-step reasoning, interact with external tools, and remain reliable despite non-deterministic model behavior.

 

About the Role

You will be responsible for building and running the operational infrastructure behind A1.

This includes setting up new offices and entities, implementing payroll and local operations, managing vendors, supporting recruiting operations, and ensuring the company can execute efficiently as it scales.

You will be responsible for operational execution across markets.

 

What You Will Be Doing

  • Lead business operations across multiple countries.

  • Manage and develop a team of Business Operations Partners.

  • Oversee office setup, entity incorporation, and market launches.

  • Oversee payroll implementation and local operational requirements.

  • Manage external vendors and service providers.

  • Support recruiting operations, recruiter onboarding, and hiring activities.

  • Plan and execute company events, offsites, and operational logistics.

  • Track key initiatives and ensure actions are completed on time.

  • Improve processes where needed to increase speed and reliability.

 

What You Will Need

  • Experience in business operations, strategic operations, founder's office, or similar roles.

  • Experience managing projects involving multiple stakeholders.

  • Strong organisational skills and attention to detail.

  • Ability to manage multiple priorities and follow through on commitments.

  • Comfortable working across recruiting, finance, legal, and administrative functions.

  • Able to identify problems, make decisions, and drive execution independently.

  • High ownership and willingness to take responsibility for outcomes.

 

How We Work

The best products in the world are built by small, highly capable teams.

We operate with high talent density, high ownership and high standards. We value people who can think independently, move quickly and solve problems without waiting for instructions.

This is a hands-on environment. Everyone is expected to contribute directly to the company's success.

 

Interview Process

If there appears to be a fit, we will schedule up to 3 interviews.

Applications are reviewed by members of our leadership and hiring teams. Interviews may be conducted virtually or onsite.

We value speed, transparency and decisiveness throughout the process.

Skills Required

  • Experience in business operations, strategic operations, founder's office, or similar roles
  • Experience managing projects involving multiple stakeholders
  • Strong organizational skills and attention to detail
  • Ability to manage multiple priorities and follow through on commitments
  • Comfortable working across recruiting, finance, legal, and administrative functions
  • Able to identify problems, make decisions, and drive execution independently
  • High ownership and willingness to take responsibility for outcomes
  • Experience leading or managing a team of business/operations partners
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The Company
HQ: Petaling Jaya
253 Employees
Year Founded: 2019

What We Do

Our mission is to develop technology based solutions to improve financial inclusion. We develop new & innovative platforms & services globally. For example, we are the first platform to simplify and digitise comprehensive life and medical insurance, supported by AI agent. BJAK is the largest insurance platform in Southeast Asia. If you enjoy building cutting edge platform-ecosystems that gives equal access to financial services to everyone at scale, join us

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