Chief of Staff

Arch is a Series B financial technology company that automates the management of private investments, improving access, understanding, and the human experience of investing across asset classes. 

Private investments such as venture capital, hedge funds, and private equity, make up roughly 25% of the investment universe. Traditionally, investors, advisors, banks, families, and managers track hundreds of investments in complicated spreadsheets, file folders, and busy inboxes. Not only is this tedious and time-consuming, but it is rife with opportunity for manual data entry errors, inconsistent reporting, and lost information. Enter, Arch.

Arch delivers standardized data, documents, and insights in a single platform, avoiding the need to chase information across dozens or hundreds of ‘portals’. Our purpose is to save investors’ time while empowering them to make more informed investment decisions, leading to better financial outcomes. 

We are a fast-growing, dynamic team of 200+, serving over 400 clients, including several of America’s largest banks, families, and financial institutions. We’ve over doubled the size of the company every year since inception and we are looking to hire in all departments as we scale.

The role:

We’re hiring a Chief of Staff to the CEO to take on the work - big and small - that drives Arch forward. You’ll act as an extension of the CEO, picking up strategic projects, producing insights from data, unblocking operational bottlenecks, and ensuring the company moves faster and with more focus.

No two days will look the same. You’ll combine strategic thinking with tactical execution, moving from building a model or board deck to coordinating an investor intro or running down a legal item. If you’re low-ego, detail-obsessed, and excited by intense, hands-on work at a high-growth company, this is the role.

This is likely a 2 year role – after this role, we’ll look to deploy you functionally into the business (i.e. find a function or larger project to run)

At Arch you will:

• Work closely with the CEO and leadership to execute on the the biggest (and smallest) priorities at Arch

• Help the CEO and Arch do more – your role is to pick up ideas and turn them into initiatives, run projects, propose solutions, and generally think 2 steps ahead

• Grow the Arch business – helping Arch reach, build relationships with, and close key stakeholders.

• Identify and reduce efficiency blindspots and operational bottlenecks. Spearhead improvements that ultimately help Arch scale faster.

• Support the CEO in formulating and implementing strategies to meet revenue goals and drive business growth.

• Overseeing strategic business initiatives, from development through successful execution, under the guidance of senior leadership and department heads.

• Execute on hundreds of other priorities and tasks, we haven’t yet defined.

• Serve as a force multiplier for the CEO: triage inbound requests, decide what to take on, and ensure top priorities move forward.

• Turn ambiguous asks into clear, repeatable processes: document workflows, operationalize insights, and reduce blind spots.

• Execute small but critical tasks with accuracy—nothing is beneath you, and the bar for quality is high.

Reach out to us if you:

• Want a fast-paced, hands-on learning experience to deepen your expertise in wealth and asset management.

• Have 4-8 years of experience working for a top investment bank, consulting firm, or private equity firm.

  • Startup / portfolio company operating experience a nice-to-have

• Can context switch quickly, between cranking out an excel model / building a deck, to meeting with a high profile client or partner

• Are a low ego, highly intelligent, quick learner eager to roll up your sleeves and tackle any tasks - this is not an admin assistant role, but no task is too small.

  • Our CEO manages his own calendar, loads the dishwasher, and cold outbounds to clients, and so will you!

• Can juggle and prioritize dozens of things at a time. We have a lot going on here, and you will be integral in executing on some of the biggest (and smallest) priorities of the firm.

• Thrive in ambiguity, adapt quickly to new opportunities, and take initiative to get things done.

• Have exceptional communication, organizational, and problem solving skills with a proactive problem-solving attitude.

• Know that a high growth company, often means solving problems at 10pm, and that excites you

• Have financial fluency - can read a balance sheet, interpret financials, and build lightweight models

• Thrive in an environment where priorities shift quickly and nights/weekends are sometimes part of the work

Most of our full-time roles are based onsite at our New York City office, where our team thrives on in-person collaboration and dynamic teamwork. Being onsite daily enables us to build strong connections, move quickly, and deliver exceptional service to our clients.

For select roles, we are also open to candidates based in Boston. If a role is open to Boston, it will be listed explicitly in the job location.

We encourage applicants who are located in or open to relocating to the listed location to apply and join us in this hands-on, collaborative environment

• Strong Team - You’ll be backed by a strong team that consistently exceeds client expectations and ships new products quickly.

• Your work is high impact - Being part of a small team means you have real responsibility and impact from day one. You'll be involved in discussions that drive the growth and direction of our platform from the very beginning.

• Product Market Fit - We have strong product market fit, exceptionally low churn, and have grown mostly organically through word of mouth.  

• Team community and camaraderie - We have enormous trust in each other and always do what we can do to support one another. We're always ready to step in to help.

• Great office: Our new home at 199 Water Street gives us a beautiful, energizing space to come together as a team, collaborate more easily, and keep building the next chapter of Arch.

• Lunch is on Us - We’ll keep the team fueled with lunch in the office, whether you’re catching up with teammates, talking through an idea, or just taking a well-earned break.