Jobs at Arch (arch.co)

The role involves leading onboarding for enterprise clients, managing data systems migration, ensuring long-term client success, and providing training and support.

The Client Implementation Specialist will lead onboarding for strategic clients, manage data, and provide high-touch support to ensure successful use of the Arch platform.

As an Engineering Manager at Arch, you'll lead and mentor an engineering team, support team growth, and help improve infrastructure while developing new offerings in financial technology.

As a Senior Software Engineer, you'll develop core components of our platform, collaborating with cross-functional teams to enhance the investment process and mentor fellow engineers.

The Client Implementation Specialist guides the onboarding process for high-net-worth clients, ensuring successful integration with the Arch platform through tailored plans and proactive data management.

Lead and coach a recruiting team, own hiring outcomes across Engineering, Operations, and GTM, partner with hiring managers and leadership on hiring strategy, improve recruiting systems and workflows, manage vendor relationships, track recruiting metrics, and step in as a hands-on recruiter for strategic searches to scale the company thoughtfully.

The Internal Tools Developer will build internal web tools, automate financial data processes, maintain operations scripts, and enhance team efficiency.

Serve as front-desk and workplace lead to create a welcoming, organized office experience. Manage guest check-in, visitor logistics, conference room readiness, supplies, hospitality, security coordination, and shared calendar support while partnering with People and Workplace teams.

The Client Support Specialist will manage client inquiries, perform troubleshooting, coordinate with Operations and Engineering, and enhance user experience through effective communication.

Lead and develop a team of Account Executives to drive new ARR across financial services. Own team quota, forecast, and pipeline; coach on discovery, demos, outbound prospecting, and deal execution; run pipeline reviews and deal strategy; recruit and onboard talent; partner cross-functionally to unblock deals; and surface customer feedback to improve the product.

Provide frontline product support for a B2B fintech platform: troubleshoot client issues via email/IM, escalate complex cases to Operations and Engineering, maintain documentation and training materials, translate recurring client friction into product feedback, and mentor junior team members to ensure timely resolution and high client satisfaction.

The Director of Revenue Operations will lead the Revenue Operations function, manage a RevOps team, oversee systems and processes, drive strategic initiatives, and partner with leadership for business strategy in a fast-growing fintech company.

Responsible for full-cycle recruiting of technical roles, collaborating with managers, building pipelines, improving processes, and enhancing candidate experience.

The Client Implementation Manager will lead a team to implement Arch for enterprise clients, drive project success, and ensure client satisfaction through collaboration and continuous improvement.

The Client Success Strategist is responsible for managing client relationships post-onboarding, ensuring satisfaction, conducting training, and identifying growth opportunities.

Lead and scale the finance function for a high-growth fintech: oversee accounting and financial operations, cash and capital planning, FP&A, budgeting, forecasting, board and investor reporting, and build scalable processes, systems, and a high-performing finance team to support strategic decision-making across the company.

Manage full-cycle recruiting across teams, proactively source and build talent pipelines, conduct structured candidate screens, coordinate interviews, partner with hiring managers, track recruiting metrics, document processes, and support employer branding and community engagement.

The Marketing Operations Specialist manages the marketing tech stack, drives campaign execution, analyzes performance, and aligns marketing with revenue goals.

Manage post-onboarding client relationships, ensure data quality, conduct regular check-ins and training, track churn risks, manage renewals, identify expansion opportunities, communicate product updates, process client data, and support occasional evening/weekend work to meet SLAs.

The Senior Account Executive will drive new business, manage client relationships, and collaborate across teams to enhance product offerings and revenue growth.