Jobs at Arch (arch.co)

As an Engineering Manager at Arch, you'll lead and mentor an engineering team, support team growth, and help improve infrastructure while developing new offerings in financial technology.

As a Senior Software Engineer, you'll develop core components of our platform, collaborating with cross-functional teams to enhance the investment process and mentor fellow engineers.

Lead Arch’s finance function, overseeing accounting, FP&A, financial planning, reporting, cash management, controls, and scalable finance operations. Partner with the CEO and leadership team on strategy, budgeting, fundraising, board reporting, pricing, resource allocation, and business performance. Build financial models, KPI frameworks, systems, and processes while recruiting and developing the finance organization.

Develop and scale Arch’s financial technology platform by building user-facing features, backend services, APIs, reusable components, and scalable systems. Collaborate with product, design, operations, and infrastructure teams; write reliable code, participate in reviews, troubleshoot issues across applications and databases, and gain full-stack experience while contributing to automation and data-heavy investment workflows.

Generate and qualify sales leads through outbound and inbound channels, research target accounts, tailor prospect outreach, schedule meetings for Sales Directors, maintain Salesforce and sales-tool data, support campaigns and events, track funnel metrics, develop sales materials, and improve prospecting processes. The role collaborates across Sales, Marketing, and Operations while supporting sales operations and client handoffs.

Build internal web tools and maintain data acquisition and processing pipelines for alternative investment data. Automate financial data extraction, apply traditional and generative AI processing methods, monitor automation quality, improve data accuracy and efficiency, maintain scripts, and troubleshoot errors while partnering across teams.

Rotational entry-level operations role supporting client onboarding, investment data reconciliation, document collection, process execution, problem-solving, and workflow improvements across Implementation, Client Success, and Data Operations. Associates receive mentorship, leadership development, and increasing ownership while developing a broad understanding of the business.

Generates and qualifies outbound and inbound sales leads across financial services markets. Conducts prospecting through email, phone, and LinkedIn; researches accounts; schedules meetings; maintains Salesforce pipeline data; supports campaigns, events, sales materials, and sales operations. Tracks performance metrics, improves outreach messaging, maintains sales tools, and collaborates with Sales, Marketing, and Operations to support the lead-to-deal process.

The Client Support Specialist will manage client inquiries, perform troubleshooting, coordinate with Operations and Engineering, and enhance user experience through effective communication.

Lead and develop a team of Account Executives to drive new ARR across financial services. Own team quota, forecast, and pipeline; coach on discovery, demos, outbound prospecting, and deal execution; run pipeline reviews and deal strategy; recruit and onboard talent; partner cross-functionally to unblock deals; and surface customer feedback to improve the product.

Provide frontline product support for a B2B fintech platform: troubleshoot client issues via email/IM, escalate complex cases to Operations and Engineering, maintain documentation and training materials, translate recurring client friction into product feedback, and mentor junior team members to ensure timely resolution and high client satisfaction.

The Director of Revenue Operations will lead the Revenue Operations function, manage a RevOps team, oversee systems and processes, drive strategic initiatives, and partner with leadership for business strategy in a fast-growing fintech company.

The Client Implementation Manager will lead a team to implement Arch for enterprise clients, drive project success, and ensure client satisfaction through collaboration and continuous improvement.

Manage full-cycle recruiting across teams, proactively source and build talent pipelines, conduct structured candidate screens, coordinate interviews, partner with hiring managers, track recruiting metrics, document processes, and support employer branding and community engagement.

Lead and scale Arch’s demand generation across acquisition, expansion, and retention. Build multi-channel growth programs, lifecycle journeys, partner and referral channels, attribution/reporting, and scalable processes while partnering with Sales, Product Marketing, Customer Success, Partnerships, and Marketing Operations to drive measurable pipeline and revenue outcomes.

Provide hands-on IT support: manage device lifecycle (provisioning, MDM, auditing), troubleshoot macOS/Windows issues, maintain patch/EDR, configure networking and SSO, and support conference room A/V and identity/access management.

The Senior Account Executive will drive new business, manage client relationships, and collaborate across teams to enhance product offerings and revenue growth.

The Account Executive will drive new customer acquisition in enterprise and strategic accounts, manage the client acquisition process, and collaborate with various teams to enhance the product and client solutions.

As a Senior Account Executive at Arch, you will drive new business across enterprise accounts, manage the client acquisition process, and collaborate with various teams to improve product offerings and customer engagement.

The Account Executive will drive customer acquisition, manage the sales process, build relationships within financial institutions, and collaborate with teams to enhance product offerings.