Jobs at Arch (arch.co)

As an Engineering Manager at Arch, you'll lead and mentor an engineering team, support team growth, and help improve infrastructure while developing new offerings in financial technology.

As a Senior Software Engineer, you'll develop core components of our platform, collaborating with cross-functional teams to enhance the investment process and mentor fellow engineers.

The Client Implementation Specialist guides the onboarding process for high-net-worth clients, ensuring successful integration with the Arch platform through tailored plans and proactive data management.

The role involves leading onboarding for enterprise clients, managing data systems migration, ensuring long-term client success, and providing training and support.

The Client Implementation Specialist will lead onboarding for strategic clients, manage data, and provide high-touch support to ensure successful use of the Arch platform.

Lead and develop a team of Account Executives to drive new ARR across financial services. Own team quota, forecast, and pipeline; coach on discovery, demos, outbound prospecting, and deal execution; run pipeline reviews and deal strategy; recruit and onboard talent; partner cross-functionally to unblock deals; and surface customer feedback to improve the product.

Provide frontline product support for a B2B fintech platform: troubleshoot client issues via email/IM, escalate complex cases to Operations and Engineering, maintain documentation and training materials, translate recurring client friction into product feedback, and mentor junior team members to ensure timely resolution and high client satisfaction.

The Director of Revenue Operations will lead the Revenue Operations function, manage a RevOps team, oversee systems and processes, drive strategic initiatives, and partner with leadership for business strategy in a fast-growing fintech company.

The Client Implementation Manager will lead a team to implement Arch for enterprise clients, drive project success, and ensure client satisfaction through collaboration and continuous improvement.

The Client Success Strategist is responsible for managing client relationships post-onboarding, ensuring satisfaction, conducting training, and identifying growth opportunities.

Lead and scale the finance function for a high-growth fintech: oversee accounting and financial operations, cash and capital planning, FP&A, budgeting, forecasting, board and investor reporting, and build scalable processes, systems, and a high-performing finance team to support strategic decision-making across the company.

Manage full-cycle recruiting across teams, proactively source and build talent pipelines, conduct structured candidate screens, coordinate interviews, partner with hiring managers, track recruiting metrics, document processes, and support employer branding and community engagement.

Lead and scale Arch’s demand generation across acquisition, expansion, and retention. Build multi-channel growth programs, lifecycle journeys, partner and referral channels, attribution/reporting, and scalable processes while partnering with Sales, Product Marketing, Customer Success, Partnerships, and Marketing Operations to drive measurable pipeline and revenue outcomes.

Manage post-onboarding client accounts: conduct regular check-ins, maintain CRM records, monitor data quality, provide end-user training, analyze churn risks, drive renewals and expansions, communicate product updates, and process client data (including occasional evenings/weekends).

Provide hands-on IT support: manage device lifecycle (provisioning, MDM, auditing), troubleshoot macOS/Windows issues, maintain patch/EDR, configure networking and SSO, and support conference room A/V and identity/access management.

Manage post-onboarding client relationships, ensure data quality, conduct regular check-ins and training, track churn risks, manage renewals, identify expansion opportunities, communicate product updates, process client data, and support occasional evening/weekend work to meet SLAs.

The Senior Account Executive will drive new business, manage client relationships, and collaborate across teams to enhance product offerings and revenue growth.

The Account Executive will drive new customer acquisition in enterprise and strategic accounts, manage the client acquisition process, and collaborate with various teams to enhance the product and client solutions.

As a Senior Account Executive at Arch, you will drive new business across enterprise accounts, manage the client acquisition process, and collaborate with various teams to improve product offerings and customer engagement.

The Account Executive will drive customer acquisition, manage the sales process, build relationships within financial institutions, and collaborate with teams to enhance product offerings.