The Chief of Staff to the Chief Legal Officer (CLO) is a strategic leadership role responsible for helping the Legal organization operate effectively and execute its priorities. Reporting to the CLO, this leader serves as a trusted advisor and oversees legal operations, strategic planning, budgeting, organizational performance, professional development, and key initiatives across Legal, Compliance, Insurance and Risk Management.
Working closely with the Legal leadership team and business partners, the Chief of Staff drives execution, improves operational efficiency, and helps build a collaborative, high-performing organization.
Key Responsibilities
Strategy & Leadership
- Serve as a trusted advisor to the CLO.
- Help develop and execute the Legal organization's strategic priorities.
- Lead cross-functional initiatives and special projects.
- Coordinate leadership meetings, strategic planning, and executive communications.
- Track progress on key initiatives and ensure accountability.
Legal Operations & Financial Management
- Lead the Legal Operations function and drive process improvements.
- Oversee legal technology, outside counsel, vendors, and operational metrics.
- Manage the Legal department budget, forecasting, and financial reporting.
- Monitor legal spend and identify cost-saving opportunities.
Organizational Performance
- Lead the development and tracking of the department's annual goals and key results (OKRs).
- Create dashboards and performance metrics to measure success.
- Coordinate initiatives across Legal and business partners to ensure timely execution.
Talent, Culture & Development
- Promote a strong, collaborative culture across the Legal organization.
- Partner with Human Resources on talent development/management and organizational structure
- Coordinate onboarding, and employee engagement.
- Oversee continuing legal education (CLE), leadership development, and professional training programs.
Risk, Compliance & Insurance
- Support governance, reporting, and enterprise risk initiatives.
- Coordinate relationship management with key underwriters, captive managers, brokers and clients.
- Partner with business leaders to ensure alignment on key enterprise priorities.
Executive Communications & Governance
- Prepare executive presentations, reports, and communications.
- Support Board and executive committee reporting.
- Drive consistency in reporting, metrics, and leadership communications.
Qualifications
- JD, MBA, or other advanced degree preferred.
- 10+ years of leadership experience in legal operations, strategy, business operations, consulting, or a corporate legal department.
- Experience leading strategic initiatives and managing complex projects.
- Strong financial, operational, and project management skills.
- Excellent communication and executive presence.
- Ability to influence across functions and lead through collaboration.
- Experience with legal operations, compliance, enterprise risk, or insurance is preferred.
Leadership Competencies
- Strategic and business-minded.
- Strong operational and execution skills.
- Collaborative and influential leader.
- Excellent communicator and relationship builder.
- Organized, analytical, and results-oriented.
- Exercises sound judgment and maintains confidentiality.
- Committed to continuous improvement.
Success Measures
Success in this role will be measured by:
- Successful execution of the CLO's strategic priorities.
- Efficient, well-run Legal Operations.
- Achievement of departmental goals and performance metrics.
- Effective budget management.
- Strong employee engagement and organizational effectiveness.
- Effective coordination across Legal, Compliance, Enterprise Risk Management, and Insurance.
- Strong partnership with the CLO and Legal leadership team.
Skills Required
- 10+ years of leadership experience in legal operations, strategy, business operations, consulting, or a corporate legal department
- Experience leading strategic initiatives and managing complex projects
- Strong financial, operational, and project management skills (including budget management, forecasting, and financial reporting)
- Excellent communication skills and executive presence
- Ability to influence across functions and lead through collaboration
- JD, MBA, or other advanced degree
- Experience with legal operations, compliance, enterprise risk, or insurance
Asurion Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Asurion and has not been reviewed or approved by Asurion.
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Fair & Transparent Compensation — Pay is often described as solid or competitive in certain corporate and technical tracks, with some roles viewed as aligned to market ranges.
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Strong & Reliable Incentives — Short-term incentives and bonus structures are described as a meaningful layer on top of base pay, increasing total compensation when targets are met.
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Healthcare Strength — Medical, dental, and vision offerings are described as inclusive and broad, with additional protections like life/AD&D and disability coverage available.
Asurion Insights
What We Do
We're a global tech care company keeping nearly every device and appliance in your home running smoothly. Trusted by more than 100 leading brands and serving over 230M customers worldwide, we deliver tech support, repair, protection, and replacements at a massive scale. From your neighborhood uBreakiFix by Asurion repair store, to in-home tech support, to global protection plans, we’re the people keeping your tech connected when it matters most.
Why Work With Us
As Asurion, you will work with people who care about you and the work we do together. You can depend on us to care about the work you do.
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