Chief of Staff to the CTO

Reposted 6 Days Ago
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Bengaluru, Karnataka
In-Office
Junior
Natural Language Processing • Analytics • Design
The Role
The Chief of Staff will support the CTO by overseeing key initiatives, facilitating cross-functional collaboration, managing communications, and coaching team members to drive strategic execution and operational excellence.
Summary Generated by Built In
About Enterpret

Enterpret is redefining how businesses understand and act on customer feedback. We’re building an AI-native platform that centralizes feedback from every source—surveys, reviews, support tickets, communities—and turns it into clear, actionable insights that drive business growth.

We’re trusted by some of the world’s most customer-obsessed companies—Canva, Descript, and Notion—and backed by leading investors like Kleiner Perkins, Canaan Partners, and Peak XV Partners. Our mission: to unlock the voice of the customer for every product team on the planet.

Role Overview

We’re looking for a savvy Chief of Staff to work directly with our CTO & Founder. This isn’t your everyday role—it’s a strategic, hands-on partnership designed to ensure smooth execution across high-impact initiatives and day-to-day operations. If you’re ready to roll up your sleeves and drive both strategic and administrative excellence, we’d love to chat with you.

Key Responsibilities

Stakeholder Communication & Meeting Preparation:

  • Prepare for Key Meetings: Organize and prepare materials for all-hands meetings, board meetings, and other high-impact gatherings.
  • Liaison Role: Ensure clear communication between the CTO, internal teams, and external stakeholders, keeping everyone aligned and informed.
  • Drive Clarity and Momentum : Takes ownership of preparing for all-hands, leading meetings when required, and ensuring discussions translate into concrete outcomes and next steps.

Strategic Execution & Cross-Functional Coordination:

  • Drive Projects Forward: Assist in the execution of key initiatives across team projects, breaking down strategic goals into actionable steps.
  • Facilitate Collaboration: Work collaboratively with various teams to ensure that projects are executed effectively and deadlines are met.
  • Program Management: Own and execute special, cross‑functional programs end‑to‑end from charter and OKRs through planning, execution, change management, and measurement. (Examples include running CTO staff meetings and weekly reviews, ensure smooth office operations, maintain the CTO priority stack and intake/triage)
  • Budget, Vendors & Tooling: Partner with Finance on budgeting/forecasting for the CTO org; oversee vendor relationships and contracts, track spend vs. plan and ROI.
  • Coach and Uplevel: Provide 1:1 coaching focused on communication, project management, and collaboration to help individuals operate more effectively.
  • Anticipate Needs: Proactively predict the needs of the principal and the business, surfacing risks and opportunities early and preparing materials or follow-ups ahead of time.
Experience & Skills
  • Proven Track Record: Minimum 2+ years of experience as a Chief of Staff, within a founder’s office, or in a related operational role.
  • Strategic & Hands-On: Ability to translate strategy into action while managing day-to-day details without missing the big picture.
  • Effective Communicator: Strong written and verbal communication skills to clearly articulate ideas and ensure alignment across teams.
  • Adaptable & Proactive: Thrive in a fast-paced environment, taking initiative and navigating ambiguity with a positive attitude.
  • People‑centric: Skilled at building trusted relationships across levels and functions.
  • Bias for Action : Acts decisively and moves fast to make progress. Prefers taking initiative and learning through execution over waiting for perfect conditions.
  • Builder / AI‑native: Comfortable with technology and able to create or automate internal systems and workflows when needed.

Why Join Enterpret

  • High Impact: Work side-by-side with our CTO & Co-Founder on initiatives that directly shape Enterpret’s future.
  • Dynamic Culture: Thrive in a high-energy, AI-driven startup environment that values speed, ownership, and creativity.
  • Industry-Leading Compensation: We offer one of the most competitive salary and benefits packages in the startup ecosystem — designed to reward top-tier talent.
  • Career Growth: Competitive compensation, strong learning curve, and the opportunity to scale your career alongside a rapidly growing company.

Top Skills

AI
Internal Systems Automation
Project Management Tools
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The Company
San Francisco, CA
31 Employees
Year Founded: 2020

What We Do

Enterpret enables companies to analyse their customer feedback at scale. We are on a mission to help companies build better products by uncovering insights from their customer feedback.

We are solving complex problems in API design, analytics UI/UX and natural language processing, pushing the envelope of what's possible by applying first principle thinking.

Reach out to us at [email protected]

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