Chief of Staff to the CTO

Posted Yesterday
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New York, NY, USA
In-Office
220K-295K Annually
Expert/Leader
Digital Media • Fintech • Information Technology
The Role
Serves as the CTO’s strategic advisor and proxy, leading technology strategy, organizational design, executive readiness, complex cross-functional programs, governance, reporting, communications, budgeting, and operational excellence. The role manages and scales the Office of the CTO, drives enterprise initiatives such as AI enablement and platform migrations, establishes data-driven operating cadences, and influences senior leaders across a complex global technology organization.
Summary Generated by Built In

Job Description:


About the Team: 

Our Technology team drives the evolution of our Technology, Engineering, Data, Product and User Experience functions. With a keen focus on delivering cutting-edge solutions, we shape the digital landscape for our customers, readers and users. From revolutionizing visuals to optimizing tools and harnessing the power of data, mobile, video and social platforms, our team is committed to providing a seamless and immersive experience across all touchpoints. Collaborating closely with our newsrooms and strategic partners, we spearhead the development of groundbreaking products and technologies. 


About the Role: 


As the Chief of Staff to the CTO, you will serve as the trusted advisor and strategic proxy to the Chief Technology Officer, shaping the vision, operations, and execution of the Office of the CTO (OCTO). Acting as a strategic owner and key decision maker, you will lead the OCTO team to drive operational excellence across our global Technology organization while contributing to complex strategic initiatives; such as enterprise-wide AI enablement or platform migrations. Reporting directly to the CTO, you will navigate high-level organizational design, negotiate and compromise with internal and external parties to accept new concepts, and drive cross-functional alignment between Technology, Functional, and Business leaders. 


You Will: 

- Drive Strategy & Planning: Partner with the CTO and Tech Leadership to define long-term vision, technology strategy, and OKR frameworks. Act as a strategic owner to lead change management, organizational design, and execution for major strategic initiatives. 


- Act as Strategic Proxy: Serve as the trusted advisor and proxy to the CTO, making critical decisions, providing guidance, and representing the CTO in meetings with cross-functional and C-level stakeholders. 


- Ensure Executive Readiness: Think two steps ahead to anticipate the CTO’s needs, proactively providing strategic advice, briefings, and talking points to ensure they are prepared for all high-profile meetings and events, or issues and critical decisions. 


- Lead Complex Programs: Manage large, complex project initiatives of strategic importance involving large cross-functional teams. Conceptualize and create novel solutions and systems that improve the competitive position of the organization. 


- Run the OCTO Operation: Design, oversee, and continuously automate the operating cadences, executive reporting, and governance models for the Technology organization.

Manage Tech Exec staff meetings, OCEO reporting, communications channels, and optimize workflows to ensure the leadership team functions efficiently at scale.


- Drive Operational Excellence: Implement data-driven performance metrics, streamline internal processes, identify productivity savings across the Technology organization, and oversee technology budget planning processes. 


- Lead Culture & Executive Communications: Communicate with and influence senior executive leadership regarding matters of strategic importance. Direct internal Technology communications (e.g., Tech Pulse blog, Intranet Hub, global Check-Ins) and engagement initiatives. Negotiate and compromise with internal and external parties to accept new approaches. 


- Build and Develop the OCTO Team: Lead, develop, and expand the Office of the CTO team. Provide guidance, coaching, and training to employees across the Company within your area of expertise. 

You Have: 

- Minimum 15+ years of experience in a fast-paced technology, product management, or strategy operations environment. 

- Deep expertise in driving complex, cross-functional initiatives (e.g., enterprise AI integrations, strategic transformations, or organizational change) and translating business goals into actionable technology OKRs. 

- Proven capability to build, manage, and scale high-performing operational teams and establish data-driven operational cadences (e.g., OCEO reporting, automated playbooks, standard operating procedures). 

- Demonstrated experience serving as a key decision maker and proxy to C-suite executives, successfully managing multi-million dollar technology budgets and influencing across complex, matrixed environments. 

- Experience solving extremely difficult problems, utilizing significant conceptualizing and reasoning to improve existing processes or create novel systems that drive competitive advantage. 

- Ability to work in a fast-paced and dynamic environment, balancing multiple priorities at once, while maintaining professionalism and calm. 

- Preferred Product Management, Technology or Consulting background. - Bachelor's degree in Computer Science, Engineering, Business Administration or equivalent experience. 

Our Benefits 

- Comprehensive Healthcare Plans 

- Paid Time Off 

- Retirement Plans 

- Comprehensive Insurance Plans 

- Lifestyle programs & Wellness Resources

- Education Benefits 

- Family Care Benefits & Caregiving Support - Commuter Transit Program 

- Subscription Discounts 

- Employee Referral Program 

Learn more about all our US benefits.


Equal Opportunity Employer


All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status or any other protected characteristic under applicable law. EEO/Disabled/Vets

Reasonable Accommodation


We are committed to providing reasonable accommodation for qualified individuals with disabilities in our job application and/or interview process. If you need assistance or accommodation in completing your application or participating in an interview due to a disability, email us at [email protected]. Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates.

Please refer to the privacy notice at the bottom of this page for submitting any data access, deletion, or other data subject rights requests, where permitted under your local laws and regulations.


Business Area:


Dow Jones - Technology

Job Category:


General Management

Union Status:


Non-Union / A clear and likely internal candidate
Base Pay Range: $220,000 - $295,000

We’re committed to offering competitive and flexible compensation to attract top talent. This pay range reflects our good faith estimate for the role and may vary based on a candidate’s experience, skills, location, and other relevant factors.


For bonus-eligible roles, targets are determined based on multiple considerations, including market benchmarks and individual contributions.


For benefits-eligible roles, we offer a comprehensive and competitive benefits package covering health, retirement, wellbeing, and more, along with optional benefits to meet the diverse needs of our employees.


Skills Required

  • 15+ years of experience in a fast-paced technology, product management, or strategy operations environment
  • Expertise driving complex, cross-functional initiatives such as enterprise AI integrations, strategic transformations, or organizational change
  • Experience translating business goals into actionable technology OKRs
  • Experience building, managing, and scaling high-performing operational teams
  • Experience establishing data-driven operational cadences, automated playbooks, or standard operating procedures
  • Experience serving as a key decision maker and proxy to C-suite executives
  • Experience managing multi-million-dollar technology budgets
  • Experience influencing across complex, matrixed environments
  • Ability to solve highly difficult problems using significant conceptualization and reasoning
  • Ability to balance multiple priorities in a fast-paced, dynamic environment while maintaining professionalism and calm
  • Bachelor’s degree in Computer Science, Engineering, Business Administration, or equivalent experience
  • Product management, technology, or consulting background
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The Company
HQ: New York, NY
4,898 Employees
Year Founded: 1882

What We Do

When you join Dow Jones, you become part of the most dynamic, creative and savvy news and information companies in the world. As a global leader in news and business intelligence, we're newswires, websites, newspapers, apps, newsletters, databases, magazines, and video --including some of the widest-read and most-respected brands, like The Wall Street Journal, Factiva, Barron’s, MarketWatch, Financial News, DJX, Dow Jones Risk & Compliance, Dow Jones Newswires, and Dow Jones VentureSource. Our products inform the discussions and decisions that are vital to the world's commerce, while our databases make the business world more transparent. We continually develop technology to transform information into insight and prosperity. We enlighten and inspire audiences around the globe with authoritative, differentiated and trusted content.

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